Basics
Accessibility and suitability
General
Services and conveniences
Pool and spa
Kitchen
Dining
Things to do
Family friendly
Bathroom
Outdoor
Bedroom
Media and entertainment
Laundry
Parking and transportation
Workspace
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities including a spa, ski-in/ski-out access, and a game room, providing guests with opportunities for relaxation and entertainment during their stay.
How is the cleanliness of the hotel?
Guests have praised the hotel for being clean and comfortable, ensuring a pleasant and hygienic environment for visitors.
Is parking available at the hotel?
The hotel provides free parking and even has an EV charging station, making it convenient for guests with electric vehicles.
What can guests expect from the hotel's customer service?
The hotel is known for its friendly and accommodating staff, although a few reviews mentioned some issues with customer service, the majority of guests have had positive experiences with the staff.
When is the best time to visit the hotel?
The hotel's hot tub is a great feature when the weather is warm, making it an ideal time to visit and enjoy this relaxing amenity.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the lovely views from the rooms, so consider booking a room with a balcony facing the garden or mountains.
Take Advantage of the Hot Tub
Guests enjoyed the hot tub, especially when the weather was warm, so plan to indulge in this amenity during your stay.
Consider Nearby Attractions
The hotel is conveniently located near various attractions such as the Wurmberg Aerial Tramway and the Harz National Park, making it an ideal base for exploring the area.
Be Mindful of Payment Methods
Some guests experienced inconvenience with payment, so it's advisable to clarify payment methods in advance to avoid any surprises.
Check for Room Covers
A few guests mentioned the lack of covers for the food, so it may be helpful to inquire about this if dining at the hotel.
Pet-Friendly Accommodation
The hotel offers pet-friendly rooms, but it's recommended to confirm the charges and availability when traveling with pets.
Take Advantage of the Ski Equipment Rental
If you're planning to engage in winter sports, the on-site ski equipment rental can save you the hassle of finding gear elsewhere.
Explore the Surrounding Nature
With its proximity to hiking, skiing, and cycling opportunities, take advantage of the hotel's location for outdoor activities.
Consider Special Diet Menus
The hotel offers special diet menus upon request, making it a suitable choice for guests with specific dietary requirements.
Plan for Contactless Check-in/Check-out
The hotel provides contactless check-in/check-out options, which can offer convenience and peace of mind during your stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |