Braunlage Hotels

Excellent breakfast, nice pools, pools open till 22:30, one is warm enough for young children, food in restaurant is good. Beds comfortable, free baby cot, highchairs in restaurant, play room. Air in swimming pool area, esp. showers, cold. Footpaths near hotel are cleared of snow in winter, so no walk with small children possible near hotel, must use car (no sledge possible, and toddlers will slide on slush and fall into mud). Room service menue not very good.

Very nice location in Harz mountains The hotel is nice, but rather old, needs renovation

The location of the hotel was fine for the outings & mountain walks that we undertook. Very poor standard of cleanliness throughout the hotel. Bedroom was not cleaned, beds not made for 3 of the 5 days of our stay. No sink plug in bathroom. curtains too short in bedroom. Shame really as the location is really pleasant & access to the Harz Mountains in easy reach.

Staff were very helpful. Decor (carpets etc) could do with an upgrade.

The staff were very helpful and friendly. A good choice of food on the menu. The carpets in the room were very dirty, old and worn. We would have liked a lounge area to sit comfortably as a family.

The food in the hotel is excellent, the staff are always very friendly and helpful but it does help if you speak German as hotel staff do not speak much English. This was not an issue for us. The hotel is on the edge of a small town next to a quite busy road. This was not an issue for us as we had a room on the opposite side of the hotel

Skiing, hiking, enjoying Poor heating in rooms on arrival; very dry air inside.

Very friendly and helpful staff. Excellent family room. Large breakfast with bread, ham, cheese, pate and eggs. Short walk to the town centre. No problems with the hotel; for information only. The pension is about 500m from the ski lift. It is a difficult walk in ski boots. The car park at the ski lift is €4 per day.

Only german speeking staff.

Good location for town and ski facilities. Comfortable, relaxed atmosphere. As with many of the hotels in this region, the decor is dated, but has a certain charm.

Quiet surroundings and easy to locate in the town The lack of professionalism at the staff - problems with paying by credit-cards !

Rooms are well thought out and modern. Functional and clean with bright and warm decor. The location is good for local ameneties and shopping. Access to cable car and other attractions is good. Quiet location off main street. Service was poor and staff elusive, but friendly when in attendance. Breakfast was basic and not replenished regularly. Room was not ready on arrival as reservation was not picked up after booking through this site. Would recommend with some caveats.

very friendly people

Pleasant room and balcony

Clean, comfortable room. We had a nice view. A friendly, quiet hotel.