Braunlage Hotels

The staff were extremely helpful when we asked to amend our stay at the hotel

The buffet menu in the restaurant

The quiet location was lovely. The pools were a blessing in the gorgeous hot weather. The reception staff were very helpful and friendly.

fortunately we didnt prebook the parking at 11 euros per day. The hotel will provide a car pass for the car park down the hill and although it's a bit of a climb up the hill (for the unfit!) worth the saving.

The room was clean even though the bathroom could be better.

There was nothing traditional and cosy in this hotel. There was a strange smell in the hotel and in the room. The bathroom was ancient. Breakfast was poor, there were four slices of ham for the four guests of the hotel. The owner didn΄t even bother to be there at breakfast time, fortunately we paid when we checked in and we didn΄t have to wait for her. We never saw her again since we checked in.

Very close to ammenities and attractions. Owners very friendly and helpful. Excellent breakfast and afternoon tea provided.

Good, clean stay - good for fair price. Good breakfast, nice staff. For better understanding - it is one house with 2 rooms for guests, no hotel.

The bath for touristic room is not in the room, but outside (allthough belongs just for this room).

Good access to Hartz Mountains, forest walks, easy reach of beautiful Wernigerode town.

Very basic, not very clean accomodation. We had to pay extra to have a towel and even had to pay to have a toilet roll! I would not recommend.

Good location for town and ski facilities. Comfortable, relaxed atmosphere.

As with many of the hotels in this region, the decor is dated, but has a certain charm.

The location of the hotel is excellent for the access to the ski facilities. Very friendly atmosphere, my favourite beer (Staropramen Dark), tasty food. Perfect place for the weekend on skies.

Good location for exploring the area. Good parking facilities. Restaurant very good, menu varied.

No tea/coffee making facilities provided in room.

We have stayed at this hotel before and always found it to be most suitable for a relaxing holiday with lots of walks with our dog in the nearby forest.

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Very big (large 2 room apt) living space and bedroom. service was outstanding! Great location for making day trips in the Harz. The staff were very helpful and having small children was not a problem. It had everything we needed for our stay.

Pool could have been warmer!

The food in the hotel is excellent, the staff are always very friendly and helpful but it does help if you speak German as hotel staff do not speak much English. This was not an issue for us.

The hotel is on the edge of a small town next to a quite busy road. This was not an issue for us as we had a room on the opposite side of the hotel

The Staff was friendly ,helpfull . we enjoied the Restaurant in the Hotel with good local cusine and good pricing. We will try to go back for another Trip to the area.Also Great is that Pets are welcome to the Hotel at no extea Charge.

Skiing, hiking, enjoying

Poor heating in rooms on arrival; very dry air inside.

Very friendly and helpful staff. Excellent family room. Large breakfast with bread, ham, cheese, pate and eggs. Short walk to the town centre.

No problems with the hotel; for information only. The pension is about 500m from the ski lift. It is a difficult walk in ski boots. The car park at the ski lift is €4 per day.

The rooms we booked were ideal for our situation, travelling with elderly parents. The breakfast supplied was varied and substantial, and I would certainly recommend this Hotel.

Practically everything:Sufficiently comfort room, good breakfast, friendly 'staff' (=owners), good location, nice surroundings, quiet nights, place both for car and bicycles.

Our room had too narrow access to wash-basin

This is a rare occasion that I comment on a questionaire but our stay was so good that I have made the effort...... Mr & Mrs Jurgens were the perfect hosts. They were hospitible and respectful. The food was outstanding. Braunlage is a fabulous Harz town, and the Bremen Schlussel made it made our stay all the better. We hope to stay there again next year, room availability permitting.

No hot beverage-making facilities, but we were lent a kettle so we still could make a nightcap!

Very friendly hotel in a quiet area with excellent mountain and forest views from the dining room.

Good location and facilities, staff very helpful

Comfortable room with in-house restaurant and billiard room

The shower could not be fixed in its holder well and became dangerously hot during temperature fluctuations at times. Hotel staff not very forthcoming with information on hotel facilities. Hotel lacks a large comfortable lobby for guests, common room is very small.