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The building, the setting, and the food. Also, the staff was excellent in every regard. The price... but that may just be the UK.
comfortable and friendly
Room was very nice and comfortable and I liked that it had a bath and not just a shower after a long day's walking in the hills. Food (dinner and breakfast next morning) was also very good. Staff also allowed me to stay on in residents lounge after I'd checked out whilst waiting on transport. No staff at reception when I arrived and although a sign directing people to bar if no one at reception, no one was in a particular hurry to get me checked in. Minor though compared to relief at reaching destination and service thereafter was good.
Friendly and welcoming staff, food was good, Superior double very comfortable and location was spot on as we were on route to Skye.
plesant helpful staff, Good food , Good choice of food, Bedroom -tastefully decorated- bathroom excellent.
The food was well presented and good Scottish Fayre Only dislike was that the double room had no hot water in the morning which was a disappointment
Lack of choice on the menu - only really expensive dishes that might not appeal to those with a bit less money. How about having a bar menu of more traditional, straight forward meals at lower prices?
Friendly staff, great room (room 1), good food, sandwich making packed lunch service for walkers.
Very good service from staff. Excellent food. Nice modern comfortable room. None
Hotel was great, staff were very friendly and food in the restaurant was great. A very relaxing stay!
Its run by a lovely person who actually cares about the comfort of his clients. Breakfast is usually huge and tries to cater to your specific needs. Lovely setting and exceptional views all around. highly recommended..
Friendly owners, lovely location. Nice quiet area but close to a couple of nice pubs/hotels for eating/drinking. Roomy accommodation. Shower could have been more powerful, but still ok.
Although only staying for one night, we were impressed by the warm welcome and friendliness / helpfulness of receptionist, friendly waiting on staff. Hotel could do with modernising, breakfast service slow.
Upon arrival I asked if we could change rooms which the receptionist was happy to do. we were offered a large room which was great for my 1 year old crawler. breakfast was really nice and the waiter was very friendly. the room was a bit old and in need of a refresh.
nothing the confirmation of booking.com was not valid, they sent a direct mail not confirming th ereservation, I was not connected to get E-mais I did not know !!!!! single instead of double fine but the bath did not work!
Staff were very helpful and accommodating. Bar and outside area was good. Decor in room was poor and needed redecorating. Paper peeling off, carpet not very clean. Food in restaurant very expensive.
The staff were very nice and helpful.When I phoned to say we were arriving late we were offered sandwiches to be made up for us which I thought was excellent customer care.
Complimentary drink to make up for bad point - see below! Toilet in en-suite facility had not been cleaned and was very badly soiled. Excuse given was shortage of staff. Spoilt our initial experience of an otherwise much-improved hotel at Crianlarich. If it continues to improve you should get another star.
The hotel was located adjacent to the road I was travelling on and was approx half way between Fort William and Glasgow. The couple I was travelling with did not have any ventilation in their bathroom.
Warm & cosy bar & restaurant Quality of evening meal.
As stated above I would say the bar meal was a wee bit over the top, and pricey