Would you like to save as your currency permanently or for this visit only?
Was charged for two nights even though I had called them two weeks prior stating that I wouldn't be there the first night. They took all my information and said everything was set. They stated thy couldn't do anything about it and I was stil charged.
My room was spacious with a modern design. I enjoyed the queen sized bed, having a fridge, microwave, & desk with handy outlets to use my laptop with the free WiFi! When I went to pay, there were some extra charges which they promptly removed! I took a bath and there was a film around the tub. I believe the tub was cleaned, but whatever they used, left a film.
Very nice, clean, modern. Updated. Very fancy for the price.
Property needs renovation...
Clean, regular hotel. Nice waitress in the restaurant and when my key didn't work a very nice maintenance man took care of it and even walked to the room with me to make sure the new one worked. The breakfast here was a bit subpar compared to other Hilton Gardens we've stayed in before.Before making our reservation I had called the hotel direct to ask what time breakfast began, they said 6am, again upon arrival I had asked, again 6am was stated. So when Saturday morning arrived, they were opening, after I asked, at 7am. Needless to say we had to miss it.
room and whole facility is very clean while the Motel was very nice, I brought my young grand children to the motel expressly to play in the little kids water park. this was not running. either day. I should have been offered some refund or a few tickets to use the facility at another time.
The staff were wonderful! I was so appreciative of the treatment I received by them. The water park was fun too. I will stay again! I was sad to leave when I did...Thank you!!
Staff was very friendly. It was going to be a hot day and the staff came out at breakfast time with a basket of full bottles of water and greeted everyone and gave them a bottle to help stay hydrated on the very hot day ahead. That was above and beyond the comfortable room, well maintained pool and wide variety of breakfast choices. Our daughter was thrilled to make a waffle in the waffle maker but then there was also strawberries and whip cream to top it off! It made her day. I would definitely recommend this hotel to anyone staying in Chilton, Wisconsin! nothing