Brissago Hotels

Breakfast buffet.

The breakfast

The elevator was not working always!!!

Nice, family-run hotel, located in a beautiful landscape.Spa area nice (although too simple) and lively outdoor pools.

No indoor pool. Difficult Road to Lugano city with lots if curves

Room was clean and exactly as described in the reviews with dated, but comfortable furnishings. Very friendly helpful staff. Many areas of hotel are WiFi.Good location to get away (in the mountains), but might be too distant from central Lugano without a car.

Very nice pizza in the restaurant. Good service also.

Breakfast area did not open until 8.00am. Ideally it should open at 7.00am.

It was a fine hotel (clean, friendly staff, nice rooms), but this was completely overshadowed by their poor performance on 2 points: the bed was too small for me and the breakfast was nothing more than basic.

(1) The 2 single beds in our room were 1.90m long, with a high footboard. I slept on a mattress on the floor and had a sore back for 2 days. If you're tall don't stay here ! (2) The breakfast was poor. No eggs and no fruit.

The location of the hotel

Very clean and comfortable rooms; and an excellent view of Lugano.

None

A quiet and peacfull location ,with very helpfull and friendly owners

The staff is kind.

The room was not the one in the picture. It was old, hot and noisy (with bells that ring every hour, also during the night). The floor is covered with greasy linoleum.

Everything! The room was spacious and beautifully appointed, the location was excellent with breathtaking views of the lake and the staff was helpful and easy to deal with! We didn't want to leave.

Not a thing

Beautiful views, close to the city center for shopping, nice outdoor pool

The dinner menu and food was very average

The spacious room & toilet.

Honestly , all was Ok.

very clean.

no faults

Beautiful decor, friendly staff, excellent location

Location and staff made this a great stay even though it was short

staff is very friendly. bike-vehicle for 4 pers is free for clients.

furniture in number looks not good (very sinple and old fashioned)

When we arrived Susie at the reception make us confortable, wonderfull staff in particular gentlemen that helped at breakfast: good and rich breakfast, spectacular view up to the mountain, clearness....and nice reproduction of Van Gogh blue Iris field !!!!!!!!!!!!!!!!!!!!!!!

Meals served for dinners at the restaurant were really superb by all means.

Advanced charging of the room bill immediately upon our arrival although my credit cards were available to the hotel staff since I'd made the booking via website and this was our second stay at the hotel. That gesture of mistrust made us feel we were not welcome to the hotel.

Beautiful establishment, beautiful view, very helpful and polite staff.

The kitchen closes too early, there is neither restaurant open nor room service after 11pm, so if you come back from a concert or other event after 10:30 there is no way to eat enything, even if you beg the staff for a plate of cheese or a simple snack, there is nothing available. For a hotel of such high category (and price) it is absolutely unacceptable.

- check-in and check-out services were fast and efficient. although we didn't stay in one of those rooms which had garage box attached, parking in the public area of the hotel was convenient and easy to find. bathroom was clean and large. lots of nice facilities for family in the hotel.

- we couldn't open the window as we stayed in the first (ground) floor, so ventilation was a bit of a problem. but the hotel provided a fan in the room so this was fine.

The staff were very helpful and friendly. I liked having a garage for the car to park in.

The room was smaller than was depicted in the pictures - so a little disappointing. The street where they are located is quite busy and had continued traffic noise all through the night.

Very difficult to find and it was very old and poorly maintained but clean. Pool and health facilities very nice and apparently newer. Food was sufficient.

The swimming pool is good. We could relax and enjoy the day. The location and the view is amazing. Especially from the swimming pool. You can go out and see a nice view from Lugano and the lake.

The hotel really needs a reform. It's a shame such a nice place be in this conditions. We only stayed 1 day, but I wouldn't recommend if you want to stay more than 1 day and needs comfort. The bedroom isn't so good, the bed, the carpet is old, smelling not so good. It's really a pitty, because the location, the view is amazing.

We stayed at the hotel in the off season, Brissago was pretty dead at night. However the kids loved the indoor pool and the location was perfect because we had our car, thus it was an easy commute to Locarno and Ascona.

Please write at least 15 words

The staff were so friendly, polite and attentive. The room was delightfully comfortable and the view of the lake and mountains is still with us!

Watching the moon reflection on the lake, as we dtrank a glass of wine in the Hotel bar - beautiful.

All perfect.

Great place for the money. No issues what so ever.

The location is excelent for exlporing the city and also the areas nearby. The public parking garage is also very close to the hotel.

The staff was not very friendly and helpfull. The incline located just next to the hotel was quite loud. We had to close our windows during the night because of the noise.

In general the hotel is fantastic: very friendly staff, room really big and comfortable, breakfast good, both restaurants really good but a expensive. The spa facilities very nice (a bit small). From 0-10, definitely 9

services and comfort

just check the temperature in the room...

Room was spacious and comfortable. General appearance was lovely. Staff was extremely polite and helpful.

Very light colored carpet - showed dirt

Beautiful hotel with goo views of Lake Lugano.

he room was a little small for the money.

It rooms were very calm and quiet. The beds were comfortable.

The breakfast could have been a bit more interesting, considering their lunch and dinner menu is rather pricey and gourmet.

The Hotel is clean, the staff is nice in general. But like all in Switzerland, value for money is quite low. Hotel is expensive for the quality it serves.

They should improve the quality in the breakfast. In Switzerland, you should eat at least better cheese which is a world famous country with its cheese.

The view is outstanding, and the design of the hotel as well.

Nothing. Great vacation.

Nice staff and clean and have a/c

Beautiful location, walking distance to the centre of Lugano.

The Residence is separate from the actual hotel and therefore cheaper.

Grounds were very nice. Rooms were very clean. Restaurant staff were very friendly and provided very good service.

It's well maintained but a bit outdated.

Convenient way to the lake and city center

Nothing

Breakfast was good and quite varied. Room was clean and appeared recently renovated. Position is great, very close to Lugano city center and yet easy to reach if you come there by car

Staff quite rude and unkind, especially at the bar, with few exceptions. Air Conditioning system impossible to set at the right temperature. In general, not really what one would expect from a four-stars hotel.

I enjoyed the atmosphere of the hotel and liked the beautiful lakeview and the cleanlliness of the hotel.

Nothing

Very good recertion, up-grade room with beutifull lake viewnone

none

It was beautiful, clean, and the staff was super helpful.

The room was cold at night. Perhaps a heating system needs to be in place?

It was very, very close to the train station. It was decently priced. Our room had a sink. The temperature of the room was comfortable.

It was noisy due to its proximity to the train station and the other guests were raucously noisy until at least midnight. (We're talking screaming, running, and generally loud conversations.) We had a crying baby next door and we were above the dinning room. The train noise started at 5am. The showers closed at either 10pm or 11pm. The beds were two twins pushed together.