Overview

Neptune Resort
Top Casino Hotel

32 Surf Parade, Broadbeach, QLD 4218, Australia
+61 755 923 555

$87+

Overall guest ratings

8.5/10 Excellent
Based on 316 reviews

Review highlights

  • 10.0
  • 9.9
  • 8.9
  • 5.7

Good to know

  • Nice building
  • Friendly service
  • Great shopping
  • Close to public transport

Nearby

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    About

    Neptune Resort puts you within a 15-minute drive of Sea World and Cavill Avenue. Guests can take a dip in the outdoor pool or grab a bite to eat at Hard Grind Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are other highlights, and apartments offer conveniences like kitchens and washers/dryers.

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    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Kitchen/Kitchenette
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Washer/dryer available in-room
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 316 reviews
    • 10.0 "Excellent breakfast."
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "Great parking, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.4 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 8.0 "Generally very clean."
      7.2 "72% said rooms were clean."
      10.0 "100% thought it was clean."
    • 5.7 "Rooms are ok."
      5.0 "50% thought the kitchenette was ok."
    • 4.5 "Internet is poor."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 148 reviews
    • 9.9 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent value."
    • 8.2 "Generally very clean."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 6.8 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.9 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
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    Overall Rating

    8.6 Excellent
    Based on 123 reviews
    • 10.0 "Wonderful beach."
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.5 "Good cleanliness."
    • 5.3 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."

    Overall Rating

    8.6 Excellent
    Based on 44 reviews
    • 9.9 "Terrific location."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.6 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 5.7 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Nice building"
    "Friendly service"
    "Great shopping"
    "Close to public transport"
    data provided by TrustYou

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