Pros (+) The staff was very accommodating and friendly, fast after hours check-in, nearby beach and huge kitchen.
3 stars
Neptune Resort
Photos of Neptune Resort
Overview
Situated only a 10-minute walk from The Oracle and The Wave, Neptune Resort features an outdoor heated pool. It is also located just a short stroll from Pacific Fair Shopping Centre, and provides a shuttle service.
There are a variety of amenities on offer to those staying at the resort, including a BBQ/picnic area and a garden. There is also free private parking on site for guests travelling with a car.
The rooms feature a kitchenette, a private balcony and an in-room dining area. All are air conditioned and provide a seating area, an alarm clock and a refrigerator.
Neptune Resort has a conveniently located on-site café. Alternatively, there are numerous dining options in the local area.
The resort is set in the popular tourist destination of Broadbeach. Guests are also able to visit Gold Coast Convention and Exhibition Centre.
Amenities at Neptune Resort
- Outdoor pool
- Fitness center
- Tennis
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Dining area
- Kitchen
General
- Quiet street view
- Family rooms
- Sea view
- Seating area
- Garden view
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Private apartment in building
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Grill
- Balcony
- Outdoor dining area
- Outdoor furniture
- Garden
Bathroom
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Dining room
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
- Dining table
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
- Washing machine
Services and conveniences
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
Parking and transportation
- Free parking
- Private parking
Bedroom
- Clothes rack
- Wardrobe or closet
Fitness
- Fitness center
- Tennis
Workspace
- Fax/photocopying
Things to do
- Beach access
Family friendly
- Cribs available
Reviews of Neptune Resort
8.3
Very good
1164 verified ratings
Wonderful
645
Very good
275
Good
138
Okay
45
Fair
32
Mediocre
8
Poor
21
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
1007 reviews
9.2 out of 10
79 reviews
9.6 out of 10
2 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at Neptune Resort?
Neptune Resort offers an outdoor heated pool, a BBQ/picnic area, a garden, and free private parking for guests traveling with a car. The rooms feature a kitchenette, a private balcony, and an in-room dining area.
What can guests expect from the on-site café at Neptune Resort?
Neptune Resort has a conveniently located on-site café, and there are numerous dining options in the local area as well.
When is the best time to visit Neptune Resort?
The high season at Neptune Resort is in December, while the low season is in May.
What are guests saying about the cleanliness at Neptune Resort?
Guests have mentioned that the facility is exceptionally clean and well-maintained. However, some reviews have noted that the kitchen and bathrooms could use an update.
Is parking available at Neptune Resort?
Yes, Neptune Resort offers free private parking on site for guests traveling with a car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances starting early in the morning. Light sleepers may want to consider this and possibly request a room away from potential sources of noise.
Check Room Technology
Several guests mentioned that the technology in the rooms was outdated. Guests who value modern amenities may want to inquire about the state of technology in the rooms before booking.
Be Mindful of Room Cleanliness
While many guests found the rooms clean, some mentioned that the kitchen and bathrooms could use an update. Guests with high cleanliness standards may want to take this into consideration.
Take Advantage of the On-Site Café
Guests appreciated the convenience of the on-site café for fresh coffee every morning. Consider starting your day with a visit to the café for a quick and easy breakfast.
Consider Room Upgrades
Guests who received room upgrades to ocean view rooms were pleasantly surprised. It may be worth inquiring about potential upgrades for a more enjoyable stay.
Be Aware of Check-In Staff Service
Several guests praised the friendly and helpful check-in staff, while others found them a bit unfriendly. Keep in mind that experiences with staff may vary.
Explore Nearby Attractions
The hotel's proximity to the beach, shopping mall, and casino makes it an ideal location for those looking to explore the area without needing to travel far.
Utilize the Laundry Facilities
Guests appreciated the availability of washing machines and tumble dryers in the rooms. This can be convenient for longer stays or for those who prefer to do their own laundry.
Inquire About Parking
While the hotel offers free parking, some guests found it challenging to access. It may be helpful to inquire about parking arrangements in advance to ensure a smooth arrival experience.
Location
32 Surf Parade, Broadbeach, QLD 4218
What's nearby
- Oracle Boulevard391 yd
- The Oracle402 yd
- The Star Gold Coast Casino433 yd
- Pratten Park0.3 mi
- Oasis Shopping Centre0.3 mi
- Broadbeach Mall0.3 mi
- The Wave0.4 mi
- Kurrawa Beach0.4 mi
- Gold Coast Convention and Exhibition Centre0.4 mi
- Scottsdale Golf Place0.6 mi
- Broadbeach Lawn Bowls Club0.8 mi
- RQAS Royal Queensland Art Society Gold Coast0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Neptune Resort
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $144 |
When to book a room at Neptune Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Neptune Resort
FAQs when booking at Neptune Resort
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BroadbeachMost recommended
See most recommended stays in BroadbeachGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Coolangatta Gold Coast |
Distance to airport | 10.1 mi |