Liked location with proximity to IX Convention center. Rooms were clean, but poorly lit. Facilities and decor were dated. Pool was not open. Breakfast was mediocre but adequate. Nothing real special about this venue.
2 stars
Best Western Airport Inn & Suites Cleveland
Photos of Best Western Airport Inn & Suites Cleveland
Overview
Book a stay and save at our newly renovated Best Western Airport Inn & Suites Cleveland, a Brook Park hotel that's conveniently located near the Cleveland International Airport, the Cleveland Browns Training Camp, downtown Cleveland, the IX Center, and a 24-Hour FREE shuttle, and much more! Business guests will also enjoy our on-site business services and a close proximity to Ford Motor Company, General Motors and NASA Glenn Research Center. Family reunions and weddings will also love our charming Brook Park hotel. Inside our hotel in Brook Park, Ohio, guests will find spacious, well-appointed accommodations, each featuring free cable television with free HBO and free Wi-Fi. Guests of our Cleveland area hotel will also enjoy a complimentary hot buffet breakfast each morning, swimming in the heated indoor swimming pool, working out in the exercise facility. Just outside our Best Western Airport Inn & Suites Cleveland in Brook Park, Ohio, our guests will find themselves close to the best area attractions and Cleveland hot spots, including the famous IX Center, the Rock 'n' Roll Hall of Fame, Great Lakes Science Center, Jack Casino, Cleveland Metro Parks Zoo, Greater Cleveland Aquarium, Bodies The Exhibition, Cleveland State University and Baldwin Wallace College. Sports fans will also love being just minutes from catching a Cleveland Guardians game at Progressive Field or Cleveland Browns game at the First Energy Stadium or watching the team practice at their training camp only three miles from the hotel. Local events are held all year long and include the Dew Tour, the Twin Festival, and the Cleveland National Air Show featuring the U.S. Navy Blue Angels.
Latest deals for Best Western Airport Inn & Suites Cleveland
Amenities at Best Western Airport Inn & Suites Cleveland
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Toilet with grab rails
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Shared kitchen
- Snack bar
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Hairdryer
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Seating area
- Soundproof rooms
- Lockers
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Cribs available
- Kid-friendly buffet
- Swimming pool toys
- Complimentary breakfast
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
Pool
- Heated pool
- Indoor pool
- Pool towels
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Airport Inn & Suites Cleveland
7.3
Good
767 verified ratings
Wonderful
265
Very good
111
Good
117
Okay
57
Fair
78
Mediocre
44
Poor
95
Summary of reviews
Guests say
Guests appreciated the hotel's great location near the airport and the cleanliness of the rooms. Many mentioned the good value for the price, with large rooms and bathrooms. However, there were several complaints about the service, including unfriendly staff and issues with breakfast timing. Noise levels and bed comfort were also concerns for some guests.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
25 reviews
7.2 out of 10
5 reviews
All reviews
The staff was very friendly and polite I just wish to elevator was working seeing how my room was on the third floor other than that everything was fine.
Pros (+) Cynthia was amazing!
Cons (-) Hard to enter property, better signage needed.
Pros (+) The room was okay.
Cons (-) The elevator was broken and we had to enter by an outside stairwell. It was dirty and very inconvenient. The hotel was a notch below what I would like, but the price was right.
Pros (+) Large suite, very clean, well laid out. Great desk service and airport shuttle, good location near airport and freeways. Good wifi. No noise problems for us.
Cons (-) They were in an extended period of renovating the elevator, so all entry and exit was through the stairways at the ends of the building. This was inconvenient and not very secure. I suspect that when the elevator is finished this issue will be resolved.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Airport Inn & Suites Cleveland?
The breakfast at Best Western Airport Inn & Suites Cleveland is great, with a variety of options available to choose from.
Are the beds at Best Western Airport Inn & Suites Cleveland comfortable?
Some guests found the beds at Best Western Airport Inn & Suites Cleveland to be hard and uncomfortable, while others found them to be clean and comfortable.
Is parking available at Best Western Airport Inn & Suites Cleveland?
Yes, parking is available at Best Western Airport Inn & Suites Cleveland, making it convenient for guests with vehicles.
How is the cleanliness at Best Western Airport Inn & Suites Cleveland?
The hotel is generally clean, with some guests mentioning that the room was clean and comfortable, while others noted areas that needed cleaning and maintenance.
When is the best time to visit Best Western Airport Inn & Suites Cleveland?
The high season at Best Western Airport Inn & Suites Cleveland is in April, and it's a convenient location near the airport, making it suitable for a quick stay for late arrivals into Cleveland.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in January, which is mentioned as the low season. This could provide a quieter and more relaxed experience.
Check for Nearby Research Facility Tours
The Zero Gravity Research Facility, located 2.7 miles away, offers an interesting tour. Inquire about tour schedules and availability at the hotel's front desk.
Request a Room Away from Parking Lot
Some guests reported noise disturbances from the parking lot. To ensure a quieter stay, consider requesting a room away from this area.
Inquire About Airport Shuttle Service
Before your stay, it's advisable to confirm the availability of the airport shuttle service, as some guests reported issues with its functionality.
Verify Pool Availability
If the pool is an important amenity for your stay, it's recommended to verify its availability in advance, as some guests were disappointed by its closure.
Consider Bringing Your Own Toiletries
A few guests mentioned issues with the provided toiletries. Consider bringing your own to ensure you have preferred products during your stay.
Check Room Type for Sofa Beds
If you require a sofa bed, ensure that the room type you book includes this feature, as it may not be available in all rooms.
Plan Breakfast Options
If you have specific dietary preferences or require a protein-packed breakfast, you may want to plan for alternatives, as some guests found the breakfast options limited in this regard.
Inquire About Room Renovations
Some guests mentioned the need for room updates and renovations. If this is a concern, it may be helpful to inquire about the most recently renovated rooms when making a reservation.
Location
16501 Snow Road, Brook Park, OH 44142
What's nearby
- Zero Gravity Research Facility2.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Airport Inn & Suites Cleveland
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $96 |
Average price (weekend night) | $99 |
When to book a room at Best Western Airport Inn & Suites Cleveland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Airport Inn & Suites Cleveland
FAQs when booking at Best Western Airport Inn & Suites Cleveland
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Brook ParkMost recommended
See most recommended stays in Brook ParkGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 1.9 mi |
Everything you need to know for your stay in Brook Park
Complete your trip
Popular destinations