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The front desk staff was helpful and friendly, the continental breakfast was acceptable (eggs, yogurt and fruit, not just cereal and bread). The bed was comfortable. The room was not vacuumed well, the faucet in the tub leaked, and the tub was dirty and needed repair. All of the lightbulbs were flourescent white.
Nothing The hotel was hot, smelled and hard to get someone to come to the front desk. I had to call their hotline to get service and was greeted with who did you call and why? When they say they have 24 hr service. I had a two night stay and checked out within a few hours and went to the Best Western across the street which was amazing! I lost money but didn't care due to the commendations, I just wanted out!
Good location Undergoing remodeling hot rub was out of service
Liked the rooms the best Could use an update in the hallways
Nice clean hotel, no major problems. This was not a big issue but, one of the outlets was not working for one of the lights.I did unplug the light and tried it on another outlet and worked fine.
The person staffing the front desk was very nice and helpful. Room was a bit untidy - hairs in the bathtub, some crackers between the bed and bedside table, and crumbs/dust in the areas next to furniture/walls. Bed was very soft and lumpy (if you sat on the side of the bed, you would slide off).
Great staff! Nicest hotel in Grinnell. All employees exceptionalðŸ˜ƒ
Staff is awesome! So helpful & considerate
Much nicer than the other hotels in area..
Close to interstate Pool hours, closes too early. Also need to train housekeeping to fill soap and toilet paper each day.
Modern, clean, friendly staff. No!
The staff was very friendly. They were really great Both the pool and the hot tub were closed. It was under construction. This was the only reason we chose the hotel.
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