Hotels near Des Moines Airport

Hotels near Des Moines Airport

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Des Moines (DSM) - Des Moines, IA
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Best hotels near Des Moines Airport

Cleanliness
9.4
Comfort
9.3
Facilities
8.7
Location
8.6
Overall
8.7
Overall 9.1 Excellent
Based on 723 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
8.7
Location
8.6
Overall
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
8.6
Services
9.2
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.2
Facilities
8.4
Location
7.8
Overall
8.6
Cleanliness
9.4
Comfort
9.4
Location
8.8
Services
9.3
Staff
9.5
Cleanliness
9.3
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Facilities
2.0
Location
8.3
Overall
2.0
Cleanliness
9.5
Comfort
9.4
Location
8.4
Services
9.3
Staff
9.5

Excellent 8.0
Pros: Friendly people at the front desk
Cons: The hotel's employees, while getting food/drink themselves, they stood at a close distance from each other by the food section (at breakfast time) talking for more than 15 minutes, and one of them had her mask on below her nose. That was not very good when gathering and talking at a common area for more than 15 minutes as social distancing was encouraged.
Poor 1.0
Pros: Hispanic Housekeepers didn't honor dnd kept knocking. Then called me racial slurs. Management didn't correct it because they wanted me to understand that she is white. They harassed me for not being black enough. I was surrounded in rooms around me and watched and attacked by staff who yelled at me the whole time and told me to leave.. General manager would not make them leave me alone. He made it worse. I was harassed for no reason. I will never return to iowa.
Cons: Up
Excellent 10.0
Pros: Comfortable bed and pillows. Nice large room. Clean. Friendly and helpful front desk staff. Excellent breakfast (rare these days!). Nice facilities. This place is as good as it gets.
Cons: No complaints whatsoever. This place is near perfect
Excellent 8.0
Pros: beautiful hotel. Breakfast okay bag eggs and microwave bacon suck.
Cons: dont like how you jack you rates up for the week end. then the next day it is almost 1/2 price
Excellent 9.0
Pros: Bed was comfy, right next to the pool.
Cons: The only downside was that there was no shampoo. There was a hand sanitizer, half used conditioner, and two lotions. But other than that it was fine.
Excellent 10.0
Pros: This motel is awesome. Staff very friendly, rooms were very nice and clean. It has a very nice pool and hot tub, arcade room, gift shop, and wonderful breakfast, couldn't have asked for a better motel.
Excellent 9.0
Pros: Very clean modern rooms.
Good 6.0
Cons: When my $100.00 deposit wasn't returned when there was nothing wrong with the room. I always pick up the room before I leave and double check that
Excellent 9.0
Pros: Pool, hot tub, sauna, gym, arcade, free breakfast, nice room, comfy bed
Cons: The towels are tiny
Excellent 9.0
Pros: Staff was great. Breakfast was wonderful every day. game room was very good break. Room was clean every day. AC worked great.
Excellent 9.0
Cons: Covid 2019 has hampered all activities
Excellent 9.0
Pros: Comfy beds
Cons: A lot of random people standing around ... everywhere
Excellent 10.0
Pros: The rooms were clean and well organized.
Cons: The cart to move luggage was located at a different door, which did not have a ramp, so I had to walk all the way there to get it.
Excellent 10.0
Pros: Very nice place very comfortable beds definitely will be back
Excellent 8.0
Pros: Comfortable bed. Great staff.
Cons: The fan in the bathroom didn't work but we didn't tell them until we were checking out.
Excellent 10.0
Pros: Nice emenities, clean, rooms were great!
Cons: Kind of out in the middle of nowhere. Couldn't walk to anything.
Excellent 10.0
Pros: Nice clean hotel.
Cons: Just a bit far from the airport and not too much around to walk to.
Excellent 10.0
Pros: Everything, Hotel is beautiful, grounds are so beautiful and manicured, Staff are amazing, so friendly, best night sleep in a long time, I'm not your average traveler I have 38 years in hospitality, as regional director
Cons: My focus was hotels facing bankruptcy or their flags, we actually wouldn't normally stay in this brand, it was a last minute decision, I'm so glad we did, Great job on excellent training and staff choice, guest service is foundation for success, Congrat
Excellent 8.0
Pros: Clean, comfortable, quiet, safe, and a great value.
Excellent 9.7
Good 7.7
Pros: Our room was comfortable & clean. The breakfast had a decent amount of variety.
Cons: The pool was scheduled to be adults only from 10-11, but this was clearly not enforced, as there were kids splashing around in both the pool & hot tub at 10:55 BOTH nights. We lost electricity for a few hours one morning which would have been troublesome if we had an important meeting to be at. The fire alarms also went off at one point. The hotel was smoke free, but there were smokers hanging out within 2 feet of the door pretty much at all times, at all hotel entrances.
Excellent 10.0
Pros: Was great facility with excellent accommodations and service
Cons: Liked it all
Excellent 8.0
Pros: Very clean, the pool was warm which was a plus.
Cons: The guy in the breakfast area was a little over the top. He was a bit growley pushing people through like cattle.
Excellent 10.0
Pros: It was a privilege to stay here. The staff was friendly abd nice, the room amazing. The hit breakfast was better then I expected. Overall awesome place.
Excellent 10.0
Pros: Not fancy, but very clean and quiet with good amenities.
Excellent 8.0
Pros: Big room. Clean and friendly staff
Cons: Limited parking
Mediocre 2.8
Pros: The room was clean. Breakfast included was very well done. Lots of great options offered and food was fresh.
Cons: Not well updated. No ice machine in whole building. Existing ice machine has obviously been out service for weeks. There was actual dust. Room was not a good value.
Excellent 10.0
Pros: Location to Airport, Cleanliness, staff was fantastic!!!!!!
Excellent 10.0
Pros: everyone there was very friendly. many amenity. very clean
Cons: I cant say anything bad. it was awesome
Excellent 9.3
Pros: even though this is not a 4 star or a 5 star hotel the staff from day one went above and beyond to make me and my guest feel comfortable. on days that we really did not want to get going early in the morning it was nice to just lounge around there at the hotel and then in the afternoon go sightseeing. the front desk lady by the name of Lindsey was fantastic. she was awesome and really caring we actually became friends while I was staying there.
Baymont by Wyndham Des Moines Airport - Des Moines
Rated #1
9.1
Excellent 9.1
Based on 723 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Location
8.8
Overall
9.1
Overall 9.0 Excellent
Based on 172 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Location
8.8
Overall
9.1
Cleanliness
9.2
Comfort
9.2
Location
8.3
Services
8.9
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.7
Comfort
9.3
Location
8.9
Services
9.3
Staff
9.6
Cleanliness
9.8
Comfort
9.3
Location
8.8
Services
9.5
Staff
9.5
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.7
Comfort
8.8
Location
8.5
Services
8.9
Staff
9.3

Excellent 10.0
Pros: The staff was incredibly friendly. We traveled with our Puppy Echo and the staff was excited to see her every time we walked through the lobby. We don't travel with our pet often because we know it makes more work, but this staff NEVER made us feel like an inconvience for bringing her! I was able time relax when I realized my pet wasn't just accepted, but welcomed! GREAT visit!
Excellent 10.0
Pros: Staff was super friendly and helpful, rooms were clean, bed and sofa were comfy.
Cons: The price of your soda (no big deal I’ll just remember to bring my own)...other than that I liked everything.
Okay 4.0
Pros: The location was good, we were only 1.5 miles from the attraction we were going to. The hotel was tastefully decorated, not too many gaudy colors.
Cons: We were expecting a hot breakfast as described when we booked, it ended up being a grab& go. The pool/ hot tub is only open 3hours a day, so not at any point during our stay. The bed was not comfortable, it was hard as a rock. With a bed that hard, I needed to soak in a hot tub.....but it wasn’t open. So I went to take a hot shower, only to find the water pressure was seriously lacking. I managed to get rinsed off, but it was not a relaxing shower.
Excellent 9.2
Pros: Comfortable and clean
Cons: I didnt like the grab and go breakfast.
Excellent 10.0
Pros: Very clean hotel! Rooms were spacious and very clean! The staff was very friendly. The Pool was great, clean and hardly anyone there.
Cons: No complaints from me! Everything was great!
Excellent 10.0
Pros: Location is great if youre looking for food & nightlife downtown. The entire hotel is extremely clean for being pet friendly also!! Never had any issues with staff. Even when my car broke down they helped me the best way they could!! Due to covid I havent experienced breakfast or the pool, which is understandable. It will still be my preferred hotel when im in town!
Cons: NA
Excellent 10.0
Pros: New and clean not in the hustle and bustle of the city but still close to everything.
Cons: Nope
Excellent 10.0
Pros: Room and hallways were very clean. No parking fees.
Cons: Breakfast was continental only. They had no staff for the "hot" side of breakfast.
Excellent 10.0
Pros: Bed is very comfortable.
Cons: a longer walk to downtown
Excellent 9.0
Pros: The updated room decor
Excellent 10.0
Pros: Great location for the price and very nice Hotel!
Excellent 9.0
Pros: The room was modern and up to date and the breakfast was out of this world. Best hotel breakfast I have ever had.
Cons: The cleanliness of the room could be improved. We found left over socks and trash in some of the hard to reach areas.
Excellent 8.0
Pros: Quiet
Cons: It's in a lonely place - probably wouldn't feel like walking from there to downtown restaurants, but it actually isn't very far.
Excellent 10.0
Pros: This my second time in this hotel. I did it on purpose because I love this place. Very clean, nice lounge, good breakfast and room service.
Cons: Not that I think of
Excellent 10.0
Pros: The hotel was very nice, modern, and updated. The room was immaculate and the bed was even comfortable. The best night sleep I've had in any hotel honestly. The breakfast was delicious also and had a wide variety of foods to choose from.
Excellent 10.0
Pros: New hotel with modern finishes, comfortable bed, good complimentary breakfast with great cinnamon rolls!! Also was in an easy to get to location near downtown, and had free parking!
Cons: no
Excellent 8.5
Poor 1.0
Pros: The breakfast was nice
Cons: My card was double charged I checked in late and i just drove from mn so I made my reservation at midnight need sleep but was called to come to the check in deck after 1am staff wasnt trained didnt know what he was doing
Excellent 9.7
Pros: Employees were super friendly and nice. Great breakfast area, clean and neat, great food & a very cheerful employee working breakfast area on 8/7/2016
Okay 5.0
Pros: Friendly helpful staff
Cons: Horrible location in the middle of acres of construction, not in walking distance to anything. Of course no restuarant or bar at a Holiday Inn Express. We ate doritoes for dinner because we had been driving all day and did not want to get back in the car.
Excellent 8.2
Pros: Rooms was spacious and very clean. Whole hotel had the feeling it was just recently opened for use!
Cons: Room was very noisy. The sewer drain pipe ran down through the wall and you could hear it running water all the time.
Holiday Inn Express & Suites Des Moines Downtown - Des Moines
Rated #2
9.0
Excellent 9.0
Based on 172 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Facilities
8.8
Location
9.1
Overall
8.4
Overall 9.1 Excellent
Based on 76 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
8.8
Location
9.1
Overall
8.4
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.4
Staff
9.2
Cleanliness
9.5
Comfort
8.9
Location
8.9
Services
8.6
Staff
9.3
Cleanliness
10.0
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.4
Comfort
9.0
Facilities
8.5
Location
8.8
Overall
8.0
Cleanliness
10.0
Comfort
9.3
Location
9.6
Services
9.3
Staff
9.1

Excellent 9.0
Pros: Clean and maintained. Staff was nice and helpful. Made a couple recommendations on things to do while we were there. And both were great!
Cons: The only thing which wasn’t really an issue was the cable would cut out now and then. But we didn’t watch a lot of tv
Excellent 10.0
Pros: Staff were excellent and very nice.
Excellent 10.0
Pros: Cleanliness, convenience to airport, price
Excellent 10.0
Pros: Location
Cons: I did not see a fridge in my toom
Good 7.0
Pros: The staff was fantastic. We received great assistance from the front desk.
Cons: Maybe make the shuttle run on sundays. We ran into a snag because of that.
Good 7.0
Pros: Location, mostly clean
Cons: There was a random sock and old chip bag on the floor of our room from previous guests.
Mediocre 3.0
Pros: The whirlpool tub.
Cons: The AC Unit not working properly.
Excellent 9.0
Pros: Great location and staff. Restaurant onsite was excellent!
Excellent 10.0
Pros: Very clean with nice amenities. The staff was friendly. Convenient location and nice restaurant attached.
Good 7.0
Pros: The room was spacious and clean. Ordered room service for dinner and surprisingly excellent! Food prices were reasonable.
Cons: Ordered bfast room service and the food (French toast) was cold and hard. Tasted like it was served from the bfast buffet. Wasted my money and daughter didn't eat her food (French toast). We could also hear planes taking off from room which woke us up.
Okay 4.0
Cons: The hotel staff in charge of check in and out was very rude. She didn't even tell me what room number I was in. I was also over charged for a purchase.
Good 6.5
Cons: Online it stated that breakfast was included but failed to mention that it was only with an additional cost.
DoubleTree by Hilton Des Moines Airport - Des Moines
Rated #3
9.1
Excellent 9.1
Based on 76 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.3
Facilities
9.6
Location
9.1
Overall
9.3
Overall 8.9 Excellent
Based on 138 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
9.6
Location
9.1
Overall
9.3
Cleanliness
9.6
Comfort
9.2
Location
9.2
Services
9.4
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.2
Cleanliness
9.7
Comfort
9.4
Location
9.4
Services
9.2
Staff
8.6
Cleanliness
9.4
Comfort
9.3
Facilities
9.5
Location
8.8
Overall
9.0
Cleanliness
9.2
Comfort
8.9
Location
9.0
Services
8.9
Staff
9.1

Excellent 10.0
Pros: Michael and Wendy were great staff members that were helpful and cheerful. It was nice to be greeted by someone who was nice and friendly.
Excellent 10.0
Pros: Friendly staff, clean and quiet rooms
Cons: Nothing
Good 6.0
Pros: easy check in and a wonderful Sunday breakfast
Cons: everything was ok
Excellent 10.0
Pros: Very nice hotel. Clean rooms and common areas. The night desk guy was very friendly. The breakfast was really good and the two breakfast ladies were so friendly!! We will definitely stay here again!!
Cons: No
Excellent 10.0
Pros: Ok
Cons: Bigger room
Okay 5.0
Pros: Good wifi Excellent staff public areas super clean. lots of space for social distancing in the lobby
Cons: The problem was really CoVID. they had to replace their normally excellent buffet breakfast with a grab and go bag that was very low in protein. High Carb granola bar, Preservative forward, mass packaged Muffin, artificial low fat yogurt (GROSS!), No milk. And a REALLY Great Apple! Also We stayed a week and due to Covid there was no housekeeping services except when we begged for it on Thursday.
Okay 5.0
Cons: Very small room
Okay 5.0
Pros: Location
Cons: Lobby smelled strongly of cleaning products. Must carpets, especially elevator, smelled. Room had bad lighting in bathroom
Excellent 10.0
Pros: Cleanliness of facility, staff friendliness, room cleanliness along with nice breakfast (well stocked at all times).
Cons: None
Excellent 8.0
Pros: The closeness to air port.
Cons: Disappointed the hot tub was down. Was the main reason I picked this hotel over the others. Pool didnt seem very clean.
Excellent 10.0
Pros: Clean and comfortablek
Fairfield Inn & Suites by Marriott Des Moines Airport - Des Moines
Rated #4
8.9
Excellent 8.9
Based on 138 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
7.5
Location
9.1
Overall
8.0
Overall 8.8 Excellent
Based on 198 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
7.5
Location
9.1
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.9
Location
8.9
Services
8.3
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.1
Staff
9.5
Cleanliness
8.7
Comfort
9.0
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
8.7
Comfort
8.4
Location
9.1
Services
8.2
Staff
9.0

Good 7.0
Cons: Getting out dated.
Excellent 10.0
Pros: When I called for the shuttle it was there in 5 minutes. When I asked about a restaurant, I was told about 3 or 4 close by, then shuttled me there and back. Very nice accommodations.
Excellent 10.0
Pros: Close to airport, nice staff, clean.
Excellent 9.0
Pros: IT'S LOCATION TO THE AIRPORT AND THE PARK & FLY OPTION SAVED US MONEY
Excellent 10.0
Pros: The brand name and the high caliber training staff received it definitely shows as u hit the door...
Cons: Nothing comes to mind.
Poor 1.0
Pros: I did not like it
Cons: I won't stay here again.
Excellent 9.0
Pros: Veyr clean and accomidations were excellent.
Cons: Not at all.
Excellent 9.6
Excellent 9.0
Pros: Friendly, welcoming staff.
Cons: N/A
Excellent 10.0
Pros: How clean it was! During this crazy pandemic, I felt completely safe.
Cons: Great job! Nothing that I can think of.
Excellent 9.0
Pros: Does the staff was friendly in the rooms were clean
Cons: They did not price match
Okay 4.0
Pros: Quite
Cons: We had a bug crawling on the wall when we first got there.Paint peeling off on ceiling in bathroom.Needs updated.
Excellent 10.0
Pros: Covid safety
Cons: Hot breakfast would have been nice. Proportioned
Excellent 10.0
Pros: The bed and comforter.
Cons: Sack breakfast. No hot tub.
Excellent 8.0
Pros: The rooms were very clean and the desk staff was friendly
Cons: In the middle of the pandemic and Iowa is in the red zone with some of the highest infection rates in the entire country, but guests were running around the lobby unmasked at breakfast and at check in. Sign on door, but policy not enforced :(
Good 6.0
Pros: Location near the airport
Cons: The blinds let it an excessive amount of light when fully closed at night. The hallways were very hot.
Good 6.0
Pros: clean and comfortable room. nice outdoor pool.
Cons: I understand the need to be safe during a pandemic, but stapled brown bags with unknown contents in place of usual breakfast is just silly.Bag contained one stale yogurt cake, an orange and warm apple juice.The other hotel chains are doing much better.
Good 7.0
Pros: Hampton brand and the price.
Cons: It was a little far south in the city but for the price it was worth the extra drive. Also, not many food options nearby.
Okay 4.0
Pros: Close to airport
Cons: Remodeled older hotel. Was given a room with a small bed that was handicapped accessible. Never did figure out how to use the shower. Heard traffic and snow plows in parking lot all night long. Slept about 2 hours
Good 7.0
Cons: When I was checking in, the front desk person called a maintenance person to put a shower chair in someone's room. The maintenance person approached the counter next to me and smelled as if he hadn't bathed in a week. It was disgusting.
Poor 1.0
Pros: Nothing
Cons: Our room was very small; bed only a double and not told it would be. Telephone line was dead; we were not made aware that this room would be of the poor quality that it was. For the price, this room was substandard and would have been unacceptable.
Excellent 9.1
Cons: My room was right across from the ice machine and it was very loud. I would put a door on the ice machine area and put a more sound proof door on the those rooms
Good 7.6
Pros: Great value for a clean, comfortable room. It's not the nicest hotel, but they have thought of the essentials. The hotel is right by the airport, which was great for our early departure. Otherwise, it's about 15-20 minutes to get into the downtown area but the drive is easy.
Cons: Everything was pretty nice. If I had to comment on one thing, the room appeared updated but the bathroom was a bit dated. It was still clean and functional, but cramped for my wife and I.
Hampton Inn Des Moines-Airport - Des Moines
Rated #5
8.8
Excellent 8.8
Based on 198 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
9.3
Overall
9.2
Overall 8.8 Excellent
Based on 135 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
9.3
Overall
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
9.2
Location
9.0
Services
9.0
Staff
8.7
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.6
Location
8.8
Services
9.4
Staff
9.6
Cleanliness
9.2
Comfort
8.0
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
7.0
Location
9.8
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
8.9
Services
9.3
Staff
8.2

Excellent 9.0
Pros: The location.
Cons: Only had 1 staff member to run the front desk and cook our food for room service.
Good 7.0
Pros: It is a very nice hotel in a good location.
Cons: The staff really lacked some skills that are needed for working at a hotel.
Excellent 10.0
Pros: The room and the views
Cons: The view 🪟
Excellent 9.0
Pros: Very nice room - big and clean and a new feeling.
Cons: No self-park option, except street parking.
Excellent 10.0
Pros: Clean room, great location, friendly staff.
Good 6.0
Pros: The bathroom shower is a very nice addition. Glad there was.nO tub
Cons: Parking blows!! And no breakfast ! Also would be nice if there was a way to allow guest up to
Good 7.0
Cons: I had to park on the street
Excellent 10.0
Pros: the view
Cons: charged $4.00 for bottled water
Excellent 10.0
Pros: Room was clean and the staff was very helpful.
Cons: Under construction
Excellent 10.0
Pros: The staff, the shower and pillows
Cons: The king size bed didn¿t seem like it was king size and somewhat uncomfortable
Excellent 10.0
Pros: It was very nice, clean and the staff was very friendly.
Cons: Parking was the only real issue we had but once we found a close parking garage we were able to take the skywalk to and from the hotel to our car.
Excellent 10.0
Pros: Close proximity to so many wonderful restaurants! Wonderful accommodations!! Such friendly staff!!
Cons: Valet parking only, but there is public parking within a block of the hotel. $26 vs $10.
Excellent 8.0
Pros: Location.
Cons: No free wi-fi.
Excellent 10.0
Pros: Friendly staff
Cons: It met all my expectations
Excellent 10.0
Pros: Very nice room with a comfortable bed
Poor 1.0
Pros: Staff was rude. I felt like I was discriminated against.
Cons: The rude staff
Excellent 8.0
Pros: food could be a lot better!!
Cons: no good food
Good 7.0
Pros: Modern & comfortable
Cons: Staff was cold and unwelcoming
Good 7.0
Pros: The view was nice
Cons: The air conditioner couldnt keep the warm colder then 73.
Excellent 8.5
Pros: We liked how modern the rooms were and the smart TVs. We also enjoyed the little bar and restaurants.
Cons: You have to pay for WiFi unless you are a member and no free breakfast.
Mediocre 3.0
Pros: The staff was helpful and friendly.
Cons: You have to pay for internet access unless you sign up for the Marriott program. This is not smart. I will never stay here again. Internet should be included with the room like most other hotels.
Okay 5.0
Pros: Not a whole lot exceptional here. Staff was nice in as much as we had reason to talk to them. Location is good.
Cons: Tiny little room. 2 queen beds and barely enough room to walk around them. 2 uncomfortable chairs, no couch.
Okay 5.0
Cons: The staff wasn't Marriott quality , i always stay in Marriott hotels and i was very disappointed with this one. When you arrived nobody greet you and show you the way in
Good 7.0
Pros: room was very big and very comfortable
Cons: hotel pool was too small and crowded
Excellent 10.0
Pros: I keep staying here and it's like my home base in Des Moines
Excellent 9.7
Pros: Friendly helpful staff ready to provide assistance and guidance. Found the location in close proximity to the the airport and interstate. Dining was not the best in the vicinity of the hotel (not the hotels fault) but found the hotel's restaurant especially the breakfast to be exceptional. The breakfast wait staff were among the best I've experienced at a hotel restaurant.
Cons: The suites could use an upgrade/redecoration.
Des Moines Marriott Downtown - Des Moines
Rated #6
8.8
Excellent 8.8
Based on 135 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.6 Excellent
Based on 206 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
9.0
Staff
8.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.1
Comfort
9.4
Location
9.3
Services
9.0
Staff
8.8
Cleanliness
9.3
Comfort
8.9
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.5
Comfort
9.8
Location
9.4
Services
9.4
Staff
9.3
Cleanliness
9.1
Comfort
8.8
Location
8.6
Services
9.1
Staff
9.2

Okay 4.0
Pros: I liked the convenience of Starbucks option in the hotel. Staff were nice. Nice interior design and art on the walls.
Cons: I was expecting more I guess…for the 4 stars? Also expecting it to be more clean (COVID-19). We had to get our bedsheets changed because there was something (brown) on the duvet. Then the sheets I had gotten changed there was big orange stain on my side of the sheet. I hardly seen anyone cleaning.. working but not cleaning. Which is whatever but when you literally have tv’s saying how much cleaning they’re doing, sanitation stands everywhere, and the emails saying home much they’ve stepped up their cleaning it’s just slightly annoying. Also the “restaurant” is just…ugh.. cafeteria food… like come on! They have pictures and ads everywhere for this “restaurant” and it’s NOTHING like what it advertise. I’m not super picky on where I stay I just don’t like to be played..and the Hilton played me. Paid WAY to much for some retro furniture and a walk-in shower.. which ugh…like no privacy in the bathroom either! Just because it looks new doesn’t mean it clean and convenient!
Excellent 8.0
Pros: Nice location Very clean Modern furniture and bathroom
Cons: We had to pay $18. a day for parking in an area that had plentiful street parking all around. Really? Breakfast menu was severely lacking. Possibly owing to the pandemic? But we went to St. Kilda’s instead, which was effortlessly classy and delicious.
Good 7.0
Pros: Did not have breakfast. I liked the starbucks
Cons: cleaning staff at check out kind of rude
Excellent 8.0
Cons: Everything was fine, clean and the staff was very nice, gracious and professional . Sorry but the bed was aliitle uncomfortable. I did enjoy my stay.
Good 7.0
Pros: Location was amazing as well as being connected to the skywalk.
Cons: Lack of adult pool hours, this made it hard to find time without a pool full of people to get to enjoy it.
Excellent 10.0
Pros: Everything was very nice. I liked the bathroom door. It was a very nice touch
Cons: The charge to park was not stated up front when booking. The cost to park a car was a little pricey
Excellent 10.0
Pros: Everything parking location
Cons: No hot tub
Poor 1.0
Pros: Location
Cons: Rude and unprofessional front desk staff, dusty rooms, non-working in room phones, inaccurate room service delivery.
Excellent 9.0
Pros: The hotel was clean and nicely located downtown.
Cons: On-site parking was not available
Excellent 9.7
Cons: I always appreciate having a microwave in the room, especially since since the cost was high enough to accommodate.
Poor 1.0
Pros: The worst
Excellent 10.0
Pros: The staff was friendly and very helpful. Not only were the rooms very clean, they were just as comfortable. The hotel was well within walking distance of restaurants and bars to cap off the night. The experience overall was very exceptional.
Good 7.0
Pros: Hotel itself was very clean and located where I wanted. Other than the Valet staff, they were very friendly.
Cons: The valet parking lost my vehicle both times I needed it so it took 20-30 minutes of waiting until the located my vehicle. They claimed that my keyfob didn't work when it did. They just didn't know how to use it properly. Frustrating to have to wait.
Excellent 9.0
Pros: It was very modern and new.
Cons: We checked in at 9 pm and there wasn't a room for us! They did give us drink coupons for free drinks and free breakfast the next morning though to compensate.
Excellent 8.0
Pros: Clean
Cons: Listing indicated free breakfast, which was NOT the case. Also, it would be nice to be warned that parking is $18/night
Excellent 10.0
Pros: Atmosphere
Excellent 10.0
Hilton Des Moines Downtown - Des Moines
Rated #7
8.6
Excellent 8.6
Based on 206 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.2
Overall
7.6
Overall 8.5 Excellent
Based on 311 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.2
Overall
7.6
Cleanliness
9.7
Comfort
9.4
Location
9.3
Services
9.0
Staff
9.5
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.6
Staff
9.0
Cleanliness
9.2
Comfort
8.8
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Facilities
8.0
Location
9.3
Overall
4.0
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.0
Staff
8.4

Excellent 8.0
Pros: The location was amazing and I was very pleased with the service.
Cons: Nothing
Good 7.0
Pros: I love the fact that it is located very close to the center of the city
Cons: I did not like the guest next door who made a lot of noise at night. I noticed big spot by his door when I was leaving the hotel in the morning. I suspect that it was a vomit. Such a turn off. They wipe it, but should be professionally cleaned right the way
Excellent 10.0
Pros: Friendly and accommodating staff! Nice workout facilities. Small room but worked fine.
Okay 5.0
Pros: Room area Bed comfort
Cons: That the clock in the room was not daylight. Member's Points were not confirmed at checkout I felt that I lacked the care for the guests.
Good 6.0
Pros: Nice location. Nice room
Cons: Lobby smelled like scented smoke
Excellent 9.0
Pros: Hotel is a great renovated old hotel. Staff was excellent and hotel was extremely clean.
Cons: Unfortunately their COVID protocol is over the top, no hair dryers in the rooms? All restaurants and bars closed still when literally every other bar and restaurant downtown is open? Seems a bit too extreme for me as an avid business traveler.
Okay 4.0
Pros: Proximity to Hy-Vee Hall and modern feel of the hotel.
Cons: The table between the beds had an old dried substance smeared on the it. Hall carpets were in need of vacuuming. Walls are paper thin. Could hear conversations and loud music all night long. Room too hot and didn't come down with thermostat.
Excellent 10.0
Pros: Very cute, well decorated
Cons: Room numbers were a little confusing the elevator was in the middle and the signage was off to the right so after you wander the corridor and come back you see it. Parking was in a public lit across the street not signage or validation with the room.
Good 7.0
Pros: The bed was very comfortable
Cons: I called down to the front desk with no response. WiFi was not included unless you booked directly/joined a reward program. Bathroom was very small. Heater was very loud with banging metal sounds Everything was unplugged when I entered room
Okay 5.0
Pros: Location
Cons: Rooms v small and parking is Ian issue and have to pay for parking no in-house coffee and breakfast
Excellent 9.0
Pros: Great bed. Close to fine restaurants
Cons: sporadic mask-wearing by other guests. One employee regularly had mask off unless she saw a guest.
Excellent 9.0
Pros: bed was nice
Cons: you pay to park hot water shower took 7 min to get hot no microwave in room
Excellent 10.0
Pros: Great location and great price!
Cons: Wish the bar and restaurant would have been open.
Excellent 9.0
Pros: Room style, cleanliness and accommodating staff.
Cons: Small bathroom. No food available
Mediocre 2.0
Pros: It's a nice old historic hotel that is well maintained.
Cons: The "free Internet" was only available in lobby. We paid $9.95 to get it in room. Due to Covid, the hotel closed its restaurants and locked its door to the city's skyway, forcing us out in the cold to use the skyway. Other hotels were open to the skyway
Okay 4.0
Pros: The hotel is downtown and close to the district where all the bars and eating joints are so it is within walking distance.
Cons: This hotel is not pet friendly. The staff is not very friendly and one is very rude.
Good 7.0
Pros: Historic, good location, nice decoration
Cons: No microwave in room, no free wifi unless Renaissance member
Poor 1.0
Pros: The location was the best thing about this hotel.
Cons: The staff member working the front desk Friday night and Saturday night was very rude to my parents and myself. When I booked the hotel it claimed to allow dogs, however we were charged a pet fee of $100 after being told we could have our dogs there.
Excellent 10.0
Pros: Staff was very nice! Hotel was very clean!
Excellent 10.0
Pros: Size and price
Cons: No
Excellent 8.0
Pros: Very pretty
Cons: Bathroom was extremely small
Good 7.0
Pros: Great staff, nice rooms, decent looking historic lobby.
Cons: Seems extreme to have to Concierge Lounge, the bar and the restaurant all closed.
Excellent 10.0
Pros: The hotel was very clean and the staff was awesome.
Cons: I did not like the fact that parking was only available in the public parking garage or on the street. Also I had a room on the 7th floor and cars and motorcycles could be heard drag racing on the streets till after 1 in the morning.
Okay 5.0
Pros: Nice location
Cons: No fridge in my room
Good 7.0
Pros: For the price the location was nice ..
Cons: The elevator was slow ! No breakfast
Okay 5.0
Pros: I liked the lay out of my room because it almost looked like a One bedroom.
Cons: I did not like that the rooms typically come with no refrigerator, no microwave, Internet is $10/day, most disappointing of all, the sheets had blood stains on them (both sets that we used) and the towels had hair and stains in them from previous guest.
Good 7.0
Pros: The staff was great.
Cons: No refrigerators in the rooms! They don’t adequately disclose that there is no free parking. In fact, parking is a problem.
Good 7.0
Pros: The staff in the lounge were nice and food was good.
Cons: Room was very small. Hardly room for luggage.
Okay 5.0
Pros: Main part of room was nice, bed was nice, and pillows were comfortable. Location was good. Its alright, If your looking for a place to just sleep for the night...weve stayed in better, for less $$.
Cons: Parking was terrible slim to none.No pool or hot tub.Bathroom and shower was tiny,RV sized.No refrigerator or microwave. Noisy! You hear surrounding rooms and vehicle noise. We were on the 7th floor. Breakfast was nothing special/ continental at best$10
Poor 1.0
Pros: We liked some of the lobby decor
Cons: Getting locked in the elevator for 25 minutes. Still waiting for our refund on this hotel. No manager on Duty (it was a Saturday morning that we were checking out).
Okay 5.0
Pros: Location and it was a very nice hotel. Bartender was very nice.
Cons: I never had to present my id or credit card at check in or out. Towels were left in room from previous guest and when told about it they just replaced the towels, but never took the dirty ones. Had to wait 1 hr to check in cause room wasn't ready.
Good 7.0
Pros: Excellent location
Cons: Bathroom was tiny. No bathtub or mini fridge in room
Okay 5.0
Cons: The room was extremely small. The bathroom was so small that the tank lid of the toilet could not rest properly on the toilet because it was hitting the wall and sink. The pillows smelled of sweat. We had to put towels on the pillowcase. Disappointed.
Okay 5.0
Pros: Great location, and the renovations to the hotel have been very nice indeed. The room was spotless and even the elevators were quite prompt.
Cons: Reception at the front desk was pretty snooty. Yes, we were early, and we understood that. But some courtesy, some advice about when the room might be ready, something besides a supercilious sniff wouldn't have cost that much
Poor 1.0
Pros: Price ok. Location not bad
Cons: one full bed! Room specifically stated for two adults 1 one full size bed is completely unacceptable. No option. Very tiny. Hardly room for 1 full bed & TV. Shower ok but no vanity. Barely room for sink and toilet! Very noisy. HVAC fans & street noise
Mediocre 3.0
Pros: Location
Cons: Smells like urine in some area
Mediocre 3.0
Pros: The location of the hotel is great. I thought it was very well appointed but as others have noted, the bathrooms are small.
Cons: The checkout process was awful. The person at the front desk, was extremely unhelpful and her demeanor was very offputting. She seemed annoyed by our very presence. When an issue came up, she was not at all friendly and made me feel terrible.
Good 7.0
Pros: Clean and charming
Cons: Small bathroom and no refrigerator
Good 7.0
Cons: The gentelman at the front desk was very condisending. I clearly had a print out of my paid reciept for the 4 nights he told me they only had a resurvation for one night. It took 3 times to ask for a manager to get it sorted out. He pouted like a child.
Good 6.2
Pros: Location & price
Cons: Food and staff
Mediocre 3.0
Pros: Location was within walking distance of the convention center
Cons: 1. $25 charge per night for parking!!! 2. Room very small, hard to move around 3. One tiny drawer for clothes 4. No shelf in bathroom for your toiletries 5. Glass shower door was not installed correctly so it kept sliding open.
Poor 1.0
Pros: Location
Cons: The system they have for Wi-Fi is not clear and it tricks you into paying $9.95. Told the gal at the desk about it and she couldn''t have cared less, I told her the we wont stay here again because of if she said ok.
Excellent 10.0
Okay 5.4
Pros: Good location, friendly staff, prompt housekeeping.
Cons: No swimming pool, there was one advertised. Oddly shaped and non ergonomic room layout.
Excellent 10.0
Pros: Updated classic hotel. Clean, great staff, quiet, close to everything.
Cons: The only thing on the downside is I couldn't stay longer.
Renaissance Des Moines Savery Hotel - Des Moines
Rated #8
8.5
Excellent 8.5
Based on 311 reviews
Details
Reviews

Cleanliness
9.7
Comfort
9.6
Facilities
9.6
Location
9.7
Overall
9.4
Overall 9.4 Excellent
Based on 15 reviews
Cleanliness
9.7
Comfort
9.6
Facilities
9.6
Location
9.7
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0

Excellent 9.7
Pros: Great location. Comfortable beds. Beautiful property. Friendly staff.
Cons: That I couldn't stay longer....
Excellent 8.2
Pros: Spacious room with the fireplace a comfortable bed a large immaculate bathroom and nice amenities
Cons: Location is a bit far from walkable restaurants and nightlife. The television in my room did not work and although the staff did everything they could to help make it work it just would not. Limited room service options. Late night dining not available
Excellent 10.0
Pros: Big rooms
Cons: Break fast, parking
Excellent 10.0
Pros: Beautiful rooms Fireplace Chef at breakfast to make omelette and waffles to order Great breakfast selection Parking garage across the street
Excellent 9.4
Cons: Mistakes in room service meal
Excellent 10.0
Pros: Warm, European feel
Cons: Cold fries with room service meal
Good 7.1
Pros: location to downtown activities were great.
Cons: Rude Manager that would not honor an email I received that confirmed a sleeper sofa. We were up charged for a roll a way bed. The staff was not knowledgeable about downtown events or directions.
Des Lux Hotel - Des Moines
Rated #9
9.4
Excellent 9.4
Based on 15 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.4
Location
9.1
Overall
8.5
Overall 8.4 Excellent
Based on 247 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.4
Location
9.1
Overall
8.5
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.6
Comfort
8.0
Facilities
7.3
Location
9.3
Overall
6.0
Cleanliness
8.8
Comfort
8.9
Location
9.0
Services
8.6
Staff
8.7
Cleanliness
9.4
Comfort
8.8
Facilities
10.0
Location
9.4
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Facilities
8.8
Location
9.3
Overall
9.2
Cleanliness
9.3
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.2

Mediocre 3.0
Pros: Balcony had nice view.
Cons: Room was falling apart. Carpet ripped coming apart in places. Rusted metal decaying on bathroom door way. Shower didn't work properly. TV channel selection sucked. Just bad all around.
Excellent 10.0
Pros: Clean, awesome view, location
Cons: Breakfast wasn’t too great
Excellent 9.0
Pros: Location
Cons: None
Excellent 8.0
Pros: It’s was ok very COVID safe. Cereal was dry not much flavor.
Poor 1.0
Pros: They didn’t give me a hard time for wanting to leave early.
Cons: The crib was broken & potentially dangerous not to mention filthy! The toilet paper holder fell off the wall and broke in the middle of the night, waking the baby. The bed felt like sleeping on a floor. No bathtub, which is essential for traveling with a toddler. No breakfast or fruit, just bagels which were hard and VERY stale! Not even their toaster worked properly. They said their ‘real’ breakfast was based on occupancy and ‘maybe’ they’d make it tomorrow. At 3:00AM I booked a much nicer hotel for almost half the price. Long sleepless & uncomfortable night.
Okay 5.0
Pros: To go breakfast
Cons: Service nothing special
Good 6.0
Pros: Location, pool, staff where all ideal. It overall a good experience.
Cons: Toilet leaked, no blankets or pillows for the kids, no towels for showering for kids.
Excellent 10.0
Pros: The only thing we found wrong was the bed bug we found on our bed. The manager was great.
Excellent 10.0
Pros: Location
Cons: No
Poor 1.0
Cons: I did not like the fact that everything in my room went missing and I wasn’t compensated for anything!!
Excellent 9.0
Pros: Cozy. Clean. Good location.
Mediocre 2.0
Pros: Location
Cons: There was no phone charger In the bedroom And all the noise and bumping next door to me and the hotel front desk did nothing about it.
Excellent 10.0
Pros: Very nice location near an extensive bike network and restaurants. Walking distance to the Capitol
Excellent 9.0
Pros: The downtown scene
Cons: My room was set at 80°F and I was told there were not other rooms available, i didnt sleep very well and wasn’t completely satisfied
Excellent 10.0
Pros: Proximity to Principal Park and restaurants. Protected parking. Staff would let me leave car in parking ramp beyond checkout to catch a Sunday AAA Cubs game at 1:08pm after seeing one sat night at 7pm. A decent free breakfast I the am too!
Cons: No
Okay 5.4
Pros: Breakfast was great
Cons: Booked a "river view" balcony room. When we arrived, we were told they were all occupied and our reservation was not honored. This is the whole reason I picked this hotel over the others.
Okay 5.0
Pros: Great location, breakfast was fantastic.
Cons: Whole reason I booked this room in comparison to other Des Moines hotels, is because this one had available "river view" rooms with balconies. When we arrived, we were told that all of those rooms were taken. Would have chosen a different hotel.
Good 6.0
Pros: Nothing special, but not bad either.
Cons: Having to pay for parking.
Excellent 10.0
Pros: Very nice staff, very nice accommodations
Excellent 10.0
Pros: Location is near the Wells Fargo Arena.
Mediocre 3.0
Pros: It was clean and nicely decorated.
Cons: The three front desk personnel that we dealt with during registration and check out were all quite rude. The only nice employee we observed was the housekeeper who said hello and wished us a good day.
Excellent 10.0
Pros: The staff was amazing! It was a very modern and exceptionally clean hotel!. They had complimentary water, candy and coffee in the lobby at all times. The business center, laundry room and fitness area were all conveniently located on 1st floor.
Cons: There was nothing that I did not like. Everything was wonderful.
Excellent 10.0
Pros: We were in DesMoine for a marathon and the location was perfect for us. Loved all the walking paths, bridges, and water.
Poor 1.0
Cons: They tried charging me $400 for smoking, when I do not smoke when I called to ask what the heck was going on the said that there was evidence of smoking in the garbage then said it should have only been 200 not 400 charge. There should have been no charg
Okay 4.0
Pros: The location
Cons: Upon checking in the front desk person scolded me about using online websites and not the hotels, I almost fell 2x's in the pool area due to the wrong typ of floor for slick conditions (same with the bathrooms). Having to pay for parking at the same hotel
Okay 5.0
Pros: Ease of the check in process
Cons: Resident Inn next door is about the same price for a suite. You get a full kitchen at Resident with pots, pans, etc (instead of a dorm fridge and microwave). Bathroom was pretty small and the tv was a lot smaller than at Resident.
Good 6.0
Pros: Location
Cons: Parking, $15/night
Excellent 10.0
Pros: I just spent the one night, but everything was nice and clean. Also the view of the river was great. I would stay here again.
Excellent 9.4
Pros: The hotel was beautiful and in a great location, my room also had a great view!
Good 7.1
Pros: New so spotless, but located close to train tracks. And the trains come through overnight. We were there in February, and our fourth-floor room was overly warm. Had to turn on A/C! Our double room was smallish, but had a great river view. Staff is best feature -- courteous, solicitous and friendly. I called later about an item we left behind. They located it and helped arrange to ship it back to us. I would stay again.
Excellent 10.0
Pros: Everything about this hotel was fantastic! New construction and facilities made for a great stay. The staff was respectful and accommodating in every possible fashion. Thrilled to have been able to stay here and be so close to downtown Des Moines for the Des Moines marathon! If I come back to downtown Des Moines for a weekend getaway this will be where I stay.
Hampton Inn & Suites Des Moines Downtown - Des Moines
Rated #10
8.4
Excellent 8.4
Based on 247 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.5
Food
8.5
Location
8.5
Overall 7.9 Good
Based on 801 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.5
Food
8.5
Location
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
6.0
Comfort
5.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
7.8
Comfort
7.9
Location
8.3
Services
7.6
Staff
8.2
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
7.0
Comfort
2.0
Facilities
8.0
Food
8.5
Location
9.2
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.8
Cleanliness
8.4
Comfort
8.2
Location
8.2
Services
7.9
Staff
8.1
Cleanliness
8.5
Comfort
8.3
Facilities
7.2
Location
8.6
Overall
7.2
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
8.1
Staff
8.6

Excellent 10.0
Pros: I like that I like that there was a refrigerator in the room a wake up call for me and a shuttle to the airport can't ask anything much more
Cons: The breakfast wasn't too bad but it could have been better same thing everyday
Mediocre 3.0
Pros: The staff was friendly
Cons: The whole hotel smelled of cigarette smoke and pot smell. It was awful. The wifi would cut off every 10 minutes and you had to reconnect. Not very efficient if you are trying to work at night in your room.
Excellent 10.0
Pros: Loved the bedspread! Room was clean and all furnishings in good repair. Staff was polite and helpful. Very close to the airport.
Cons: No
Good 7.0
Pros: This our usually place to stay when flying out of the Des Moines airport becuase of the park and fly option.
Cons: Miss the old style of breakfast options but understand due to Covid restrictions.
Excellent 8.0
Pros: Breakfast was fine for a grab n go.
Cons: Nothing
Good 6.0
Pros: Very close to airport. Room seemed clean
Cons: The walls seemed very thin. I could hear people all night.
Excellent 10.0
Pros: Breakfast
Cons: No
Excellent 8.0
Pros: Surpringly good
Cons: Kleenex-
Good 6.0
Pros: Close to job and da8
Cons: never got breakfast
Excellent 10.0
Pros: The staff was super friendly and check in was so easy. It was a great experience.
Cons: No
Excellent 9.0
Pros: The night clerk was very helpful.
Excellent 10.0
Pros: Good
Excellent 10.0
Pros: Smells great looks great
Cons: Nope everuthings great :)
Good 7.0
Pros: Quiet
Cons: No
Excellent 10.0
Pros: The rooms
Cons: Nope!.
Mediocre 3.0
Pros: It was almost directly across the road from the Des Moines airport.
Cons: Staff was unfriendly, the hotel was dingy, the room was much smaller than expected, our bedding was dirty. Was told there would be a ¿brown bag breakfast¿ available from 5am-10am due to Covid, when we went down at 5:30 to get one there was none.
Excellent 8.0
Pros: The bed is very comfortable
Okay 5.0
Pros: Breakfast
Cons: 💡
Excellent 10.0
Pros: Booking the pool to myself
Mediocre 2.0
Pros: Nothing
Cons: Everything but price
Poor 1.0
Pros: The hotel was disgustingly dirty. There was blood on the shower curtain. They sent the maintenance man to my room why I was in the lobby talking to a family member without a mask. And disregarded my concerns.
Excellent 9.0
Pros: It was cheap.
Cons: The drawer on the nightstand didn't like to stay closed. It wasn't a big deal and for 5 minutes entertained me in trying to figure out if it could actually stay closed.
Poor 1.0
Pros:  
Cons:  
Poor 1.0
Pros: The housekeeping staff, the only pleasant employees.
Cons: The initial check in older lady was rude as hell. I booked 4 days and was treated poorly for asking for the amenities to cover the 4 days. Upstairs sounded like someone was being beaten to death and thrown around.
Good 6.0
Cons: The hotel itself needs updating. The rooms were okay, but the air conditioners didn't work as they should.
Poor 1.0
Pros: I didn't like any of it
Cons: I to sucked balls
Okay 5.0
Pros: Helpful staff, clean room.
Cons: Pillows were lumpy and the mattress was uncomfortable. I keep rolling to the middle. To finally be able to sleep, I laid cross wise on the bed. The bathroom sink would not drain.
Mediocre 2.0
Pros: Staff.
Cons: the hidden cameras
Good 7.0
Pros: Helpful staff
Cons: I booked a room for two nights and the front desk guy took two security deposits from my card. One for each night.
Good 7.0
Cons: They advertised that they had a breakfast main reason I selected them as I had no car to go get anything they had nothing no breakfast for this person
Mediocre 2.0
Pros: nothing
Cons: it had a funny smell and the shower barely put any water out. Also their breakfast was a brown bag meal.
Poor 1.0
Pros: Location
Cons: I had just been released from hospital and needed a room to stay as my son was flying in to take me home to VA. I asked if my check out could be at 2 under the circumstances and was told I would be billed for another nights stay. I was willing to pay for
Poor 1.0
Pros: There was bed bug manager stated would refund in total later to state he would only refund my stay if he found more bed bugs.I am very disappointed.
Cons: There was bed bug manager stated would refund in total later to state he would only refund my stay if he found more bed bugs.I am very disappointed
Okay 5.0
Pros: Even though we were right across from the airport we didn't hear any planes.
Cons: Our refrigerator did not work. There was garbage left from other guests in the room. The staff was not very friendly.
Mediocre 2.0
Pros: Pool was open
Cons: Staff was unprofessional when approached about non working vending machines. Instead of refunding lost money the front desk threatened to make guests leave.
Mediocre 3.0
Pros: nearness to airport
Cons: Sketchy. Drug addict just side front door. Crashed up car driving around parking lot. room ok. did not feel safe outside of room
Mediocre 3.0
Pros: My room was dirty and the tub had something in it! An I found stuff all over the room I think I should get another night free!
Cons: Almost everytime we come there is a problem
Good 6.0
Pros: Wasn't hard transaction
Cons: It wasn't as clean
Good 7.0
Pros: Easy check-in and check-out.
Cons: One of the lights was burnt out in my room.
Okay 4.8
Pros: Good customer servicw
Cons: Recliner was broken. No jacuzzi tub as promised in booking. Bed was so over used it had a huge divet in it
Excellent 9.2
Poor 1.0
Pros: Conveient to get to
Cons: Housekeeping walked into our room in the morning at 8:45am without knocking and woke us up
Good 6.0
Cons: it is showing need of some TLC although there have been improvements since I last stayed here
Good 6.0
Pros: Location
Cons: Noise
Good 7.0
Pros: It worked for what I was in town for the shower had nice pressure.
Cons: The rooms smell damp we had to rooms and both had that smell. The air conditioning didn't get very cold.
Okay 5.0
Pros: I left a small bag behind. When I called to inquire about it 5 days later, the bag was found immediately and a means of getting it to me was suggested.
Okay 4.0
Pros: Proximity to airport is the only thing this hotel has going for it.
Cons: Hair dryer did not work
Okay 4.0
Pros: It was a quick walk from the airport.
Cons: I found a bedbug, I did a full look and didn't see anymore than the one on the towel, but it was a full grown guy so worried me about bringing some to my home.
Mediocre 3.0
Pros: close to airport
Cons: shuttle
Okay 5.0
Pros: The bed and pillows were extremely comfortable. I did not take advantage of the breakfast. It did smell very good.
Cons: My biggest disappointment was the shower. I expressed needing a walk-in shower. Was given a tub. Had plenty of safety bars, but with my handicap I was unable to use it. The bed was to be a king but that was no big deal. It was comfy!!
Poor 1.0
Pros: Free breakfast WiFi and parking
Cons: Everything else! Horrible hotel
Okay 5.0
Pros: The bed was very comfortable.
Cons: I am not a very tall person, but the shower head was too low even for me. It would have been nice to be able to regulate the pressure and temperature better too.
Poor 1.0
Cons: Staff was rude. Forced us to pay $10 for each room
Mediocre 2.0
Pros: Nothing
Cons: From the beginning it was terrible. Given a room, the key didn't work. Then given a different room, but it was a handicap room without the spa tub. Then given another room with a regular bathtub.
Mediocre 3.0
Pros: Leaving
Cons: Very loud,unclean,and rude front desk
Okay 5.0
Pros: Hotel was quiet.
Cons: Too far from interstate.
Okay 5.0
Pros: Location close to airport.
Cons: "old" feeling
Good 6.5
Cons: Had a whirlpool in room but no Water supply... kinda an eyesore with no purpose
Excellent 9.3
Excellent 9.7
Pros: Room was clean and accomidating.
Cons: Room was not completely stocked with the typical complimentary hygiene items, only had to ask but was inconvenient for bathing.
Excellent 10.0
Pros: It was very quiet and the staff was very pleasant. It is also convenient to the airport and has free shuttle service.
Mediocre 2.2
Pros: Besides being close to the airport and having a "free" breakfast, I really cannot say anything good about this place.
Cons: The room smelled, the pool was too cold to even swim in, and it was over priced.
Excellent 8.0
Pros: Location right across airport Offer free shuttle Great breakfast Clean bug room
Cons: Was able to hear big planes take off
Days Inn & Suites by Wyndham Des Moines Airport - Des Moines
Rated #11
7.9
Good 7.9
Based on 801 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
5.0
Location
8.7
Overall
6.0
Overall 7.9 Good
Based on 88 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
5.0
Location
8.7
Overall
6.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
2.0
Staff
4.0
Cleanliness
8.8
Comfort
8.7
Location
9.1
Services
8.7
Staff
8.8
Cleanliness
8.3
Comfort
8.8
Location
8.5
Services
8.3
Staff
8.9
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
8.0
Staff
7.8
Cleanliness
8.5
Comfort
8.1
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
8.4
Comfort
8.2
Location
8.9
Services
8.2
Staff
8.6

Good 6.0
Pros: The pool area!
Cons: The bed was horrible. Felt like a board was in the middle of my bed. The thermostat didnt work and I had a draft over my face all night so I woke up super stuffy and dry. Honestly a 1 star rating for that. I did find it odd that the rooms with a pool balcony connected to other rooms, but did not connect to the pool area itself. I didnt see the point of it costing more to be honest. Otherwise the hotel and poll area were great! Very clean.
Excellent 8.0
Pros: I loved the heated pool & the room was very clean.
Cons: The beds aren’t very comfortable.
Good 7.0
Pros: Decent hotel. Nice large pool atrium. Could use some updating but it was clean and staff was friendly, especially breakfast ladies. I asked for pool towels as they swam for hours and there wasn’t any at all & the dirty basket was full from the night before, & they brought them within 10 minutes.
Good 6.0
Cons: so i wasnt aware that a view of the pool meant that there would be a hallway in front of your room that was accessible to anyone so privacy wasnt very good and i had to keep the curtains drawn which sucked because i couldve used the natural sunlight
Excellent 9.0
Pros: The bed was very comfy. We liked the hot tub and pool.
Excellent 9.0
Pros: Excellent location, great layout. I wish, I could have stayed longer to enjoy the pool... definitely satisfied.
Cons: The hotel was nice, maybe the night desk clerk could be a little friendlier. Other than that great experience.
Excellent 10.0
Pros: Whe checking in staff was more then happy to help get us checked in and answer the questions about how or the best way to get to airport..Rooms were very nice and comfortable Will stay again and suggest others to stay also
Good 7.0
Pros: I love the pool and the hot tub and my balcony overlooking the poolside the beds were comfortable when we needed more towels they were brought right to us the room was great
Cons: I didn't like the fact that it said that the courtyard closed at 11 but people were still down there loud and obnoxious till 1 or 2 in the morning yelling and screaming at each other like drunken fools and when we got breakfast it was cold the biscuits and gravy were cold
Excellent 10.0
Pros: We had a great stay. This is an absolutely beautiful hotel. I live local, so I’ve never had a reason to be inside. We stayed here in a snowstorm, because we had an early morning flight. Staff were wonderful. They had a shuttle that was very fast!!
Mediocre 2.0
Pros: Location to airport and shuttle
Cons: Smelled like sewage, room was very outdated, didn’t have any cold water in the sink, bullet hole on wall and air conditioner barely worked in hot July Iowa
Mediocre 3.0
Pros: Nothing worked couldn't even use the pool
Excellent 10.0
Pros: Room and convenience of location.
Cons: N/A
Excellent 10.0
Pros: clean, very nice, pool, hot tub. Nice sheets, bed, room.
Cons: No.
Good 7.0
Pros: The room was big, decor was nice. Everything was clean.
Cons: TV volume was just barely audible with it turned all the way up. Called the desk, they told me to unplug & replug all power cords, called again they sent a guy up with a sheet of paper with "reprograming instructions" but he could not fix it either.
Excellent 9.0
Pros: The bed was super comfortable
Cons: There was light coming in around the door
Good 7.0
Pros: Location and convenience
Cons: It is pretty dated and showed quite a bit of wear in the rooms.
Okay 5.0
Pros: Room was clean
Cons: Very slow check in process
Poor 1.0
Pros: The bed was great. Good water pressure in shower.
Cons: Elevators are very old and beat up. Rooms are not easily accessed. Long hallways with doors and steps to go through to get to room. Getting back to lobby is like taking a maze.
Mediocre 2.0
Pros: Proximity to airport.
Cons: Water stunk really bad. Absolutely no water pressure in shower. Very disappointing!!
Good 6.0
Pros: Rate, location, staff and cleanliness all great!
Cons: Location was just outside breakfast room. While convenient when I was ready for breakfast at 7:30 a.m., the noise of the 5 a.m. staff and 5:30 a.m. diners was really disappointing. An otherwise great night of sleep was cut significantly short.
Excellent 8.0
Pros: The rooms open onto a nice atrium with a pool and lots of seating.
Cons: The desk clerk made a mistake and charged my credit card for the full cost of the room. They reversed the charge but I feared I wouldn't have access to my money for a few days.
Excellent 9.0
Pros: Free upgrade - didn't even ask.
Cons: There was a small mix-up with someone else getting a key to our room and then them walking in on us. Our keys never worked after that either. But I think the lady up front was in training so that's really no big deal.
Mediocre 3.6
Pros: Strangely cool, retro atrium area.
Cons: Not worth anywhere near the money we paid. Really nothing to do in the nearby area, and the hotel is in desperate need of renovation. Staff was a bit "ho-hum" about everything. Pool was freezing cold and way too deep for younger kids - 9'0" in the deep end, going down sharply from 3'0" in the shallow end. My daughter is an intermediate swimmer and was confined to 1/3rd of the pool due to the depth. The "Video Arcade" features mostly broken games and there is no change machine. The term "Restaurant" is also a strong word.
Holiday Inn Des Moines-Airport/Conf Center - Des Moines
Rated #12
7.9
Good 7.9
Based on 88 reviews
Details
Reviews

Cleanliness
7.8
Comfort
8.1
Facilities
7.3
Location
8.4
Overall
8.0
Overall 7.7 Good
Based on 274 reviews
Cleanliness
7.8
Comfort
8.1
Facilities
7.3
Location
8.4
Overall
8.0
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
7.9
Comfort
8.1
Location
8.5
Services
7.6
Staff
8.3
Cleanliness
7.3
Comfort
6.0
Facilities
4.6
Location
8.0
Overall
5.3
Cleanliness
7.9
Comfort
8.0
Location
8.2
Services
7.5
Staff
8.2
Cleanliness
7.9
Comfort
8.5
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
7.8
Comfort
8.3
Facilities
8.6
Location
8.6
Overall
9.5
Cleanliness
7.3
Comfort
7.9
Location
8.7
Services
7.4
Staff
8.1

Excellent 10.0
Pros: Office clerk was very kind and helpful!
Poor 1.0
Cons: My main complaint was the noise. There was apparently a party going on at the hotel, I called the front desk about the noise outside my room and nothing was done about it, it went on until about 3 a.m. people in the parking lot blasting music, yelling, people in the halls yelling back and forth. I'll just say the night was horrible with not much sleep.
Excellent 9.0
Pros: Clean rooms location worked perfect for me. I didn’t eat so I can’t comment on that
Cons: Nothing really the place has 0 curb appeal but inside was nice
Excellent 8.0
Pros: Friendly service.
Excellent 10.0
Pros: The breakfast was amazing and AWESOME staff serving. the beds were SOOOO comfortable and there was So much for kid to do!!
Good 7.6
Excellent 8.0
Cons: Mattress was soft.
Poor 1.0
Pros: Nothing
Cons: Pictures of room shown in the app are fake Requested non smoking room but it was smoking. Smoke detector covered with plastic bag Furniture are old Bathroom is outdated Staff not professional and lied about me spending the night there
Okay 4.0
Pros: It was close to the airport.
Cons: It was pretty dirty. Specifically, there was a huge mess on the photo on the wall, a stain on the floor, the sink was cracked, and the tv didn't work. This was all in our room. The other folks we were traveling with had a non functioning heater.
Excellent 8.0
Pros: Location
Good 6.0
Pros: That when we asked for a new room they gave us one
Cons: The first room was on the first floor and the window didn’t lock and didn’t have a screen, the tv and alarm clock didn’t work either so we asked for a new room on second floor
Excellent 9.0
Pros: For being such a small hotel, it sure does impress when you walk in. The decor is beautiful from the lobby to the rooms. Beds are comfy.
Cons: the room was 60 degrees when we arrived. Seems like a huge waste of energy since i had to turn the heat on in July just to be warm enough to change my clothes.
Excellent 8.0
Pros: Location and proximity to local attractions. Plenty of parking and very quiet at night.
Cons: Breakfast buffet and location of eating area was less that desirable. The pool area seemed to be unclean from the previous weekend. The trash was overflowing and bathroom to pool was not clean. I checked in at 3:30pm.
Excellent 8.0
Pros: Near to the airport or flying out of
Cons: No, it met all our needs
Poor 1.0
Pros: Nothing.
Cons: I got tons of bed bug bites. Room 162. Horrible
Excellent 8.0
Pros: Overall very nice for the price.
Excellent 8.2
Cons: We were put in the back of motel and the door we used was covered with mud two of us slipped on it not nice at all
Excellent 8.0
Pros: The staff were amazing. Very friendly and accommodating.
Cons: It's just a run down property. There isn't much they can do to fix it. They clearly try and take care of it but it's just old. The pool is old. The furniture is old. The carpet is old. It's just old.
Okay 4.0
Cons: Large facility seemed nearly empty. Room was large, but had vinyl flooring and a super hard mattress. There was a nearly empty Pringle’s can in one waste basket, and a box from a Colgate toothpaste can in another. Juice machine not working. Run dow
Excellent 9.0
Pros: Clean rooms, very nice staff, nice swimming pool for the kids.
Cons: The breakfast needs to be improved,mainly the eggs and there was no bacon to choose from. The breakfast is a game changer for me!!! Would try one more time!
Good 6.0
Pros: Staff was nice and helpful
Cons: Hotel was newly remodeled for the lobby, but the rooms left something to be desired. Nothing special. There are better 2* hotels than this.
Excellent 9.0
Pros: location to the airport & breakfast was great
Cons: Pool water was too cold for anyone other than the toddler and one adult to watch her to get into! Would have made it much more fun if we could have all enjoyed it--need to raise the temp!
Okay 5.0
Pros: Close to AirPort and had shuttle service to hotel
Okay 5.4
Pros: I thought it would be a nice staycatoon and had a nice pool.
Cons: They had two groups of kids booked into the hotel. Would have been fine if they were staffed properly to handle that amount of guests. They were the absolute WORST group for that poor hotel. They left messes everywhere they went (especially the adults), disturbed other guests and their parent paid no attention to it. The hotel was so understaffed they couldn’t control the situation in the least and it made our overall stay miserable. The manager on duty did her best but even that wasn’t enough. If I she had had anytime I would have demanded a refund and gone home.
Excellent 10.0
Pros: Good place
Excellent 9.7
Pros: Great breakfast, very comfortable bed, very clean, and modern furnishings.
Cons: Shuttle driver was supposed to be on call until midnight. When I called from the airport at 11:55 he had already gone home. I had to take an Uber which was a 10 minute wait, and $10 charge for a .9 mile trip.
Excellent 9.7
Pros: The renovations to the hotel are beautiful. The rooms are big, beds are comfy, showers are great, and thankfully the front desk has free iced water with fruit infusion as well as ameinities you may need that you forgot on your travels. Free Breakfast is GREAT and the free airport shuttle is extremely nice, friendly, and fast. The free WIFI worked like a charm. Cable TV is outstanding! Loving my stay!
Cons: The front desk has a little store next to it and unfortunately they were scarce on items that someone may need. Especially if guests don’t feel well or don’t feel like walking or taking an Uber to the grocery store for milk. Who doesn’t eat cookies and milk at bedtime?!
Okay 5.7
Pros: The hotel was clean. The breakfast was okay but we were disappointed with the variety offered.
Cons: The pool and whirlpool were not labelled and we were unable to locate them. The pool area needed repairs and we could have used the whirlpool after the long drive and many hours in a classroom.
Ramada by Wyndham Des Moines Airport - Des Moines
Rated #13
7.7
Good 7.7
Based on 274 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
4.6
Location
8.5
Overall
5.0
Overall 7.6 Good
Based on 364 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
4.6
Location
8.5
Overall
5.0
Cleanliness
7.6
Comfort
7.7
Location
8.2
Services
7.3
Staff
8.1
Cleanliness
3.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
7.9
Staff
8.6
Cleanliness
8.0
Comfort
8.1
Location
8.6
Services
7.7
Staff
8.2
Cleanliness
8.1
Comfort
8.0
Facilities
6.0
Location
8.7
Overall
6.0
Cleanliness
8.1
Comfort
8.2
Location
8.6
Services
7.5
Staff
8.2

Excellent 9.0
Pros: The room was comfortable and clean. Pool was clean and well maintained.
Excellent 8.0
Pros: Good
Cons: Parking lot was small and hotel was noisey
Good 7.0
Cons: Breakfast was a joke
Okay 4.0
Pros: Easy location to expressway
Cons: Our room smelled like an old ashtray, it was as if it had been a smoking room decades ago and they never replaced the carpeting, drapes or furniture. There were stains on the chairs, dirt around the lamp switches and the cord to the hairdryer was filthy.
Excellent 8.0
Pros: Friendly staff
Cons: Old and dated rooms
Excellent 9.0
Pros: The staff has been very courteous both times I have stayed here
Poor 1.0
Pros: Nothing my daughter found drugs in the bathroom
Cons: Yes the dirty stuff and drugs found in the bathroom
Poor 1.0
Pros: Location
Cons: I searched Date, location, star rating and specifically *PET-FRIENDLY*. I reserved, went to the hotel and pets are not allowed. So my family did not stay at the hotel and our clothes ended up getting soaked because of thunderstorms and being out on a ra
Poor 1.0
Pros: the only thing good about this hotel was the location
Cons: it smelled like mold and there was some on the shower curtain. The lady cleaned the room, but didn't bother to replace the toilet paper. there carpet was wet in the hallways. I was barely in the room and they decided to charge me $200 claiming we smoked!
Okay 5.0
Pros: Location and airport shuttles
Mediocre 3.0
Pros: It had a pool and was close to our destination.
Cons: remote did not work, staff did not offer to come fix it. room was not cleaned, found coins, makeup smudges, and medication under the bed. carpet was wet in one spot. the hot tub was extremely hot and not able to be adjusted, but no sign to let you know.
Poor 1.0
Pros: Nice electronic door locks. Would not recommend staying there.
Cons: Hotel manager was very unfriendly, yelled at me. big marathon race. Common courtsey, runners ask for a late checkout. I ask for one during checked in, I did not get an answer, ask morning clerk, she did not know. I walked in at 1:00pm, I got che
Okay 4.0
Cons: The room was very,very musty smelling. The bathroom reeked of pee. We've paid a lot less for cleaner rooms. Had to park behind the hotel, then walk around to the front, no key entry in the back. The outside sign was not turned on. NOT HAPPY WITH OUR STAY!
Good 7.0
Cons: Wish breakfast would change.. same thing every day.
Poor 1.0
Pros: Nothing
Cons: Front desk staff very unfriendly, the room was disgusting. The carpet felt like there was a thick layer of crud all over it. Made your feet/socks black. Sheets were dirty had to have them changed out. Hair and mold in shower. Only stayed about 5hrs.
Poor 1.0
Pros: Nothing
Cons: When I got to this hotel the asked how many I reserved for and made me pay the difference. When I went to go to my room I had my kids with me and they told me I could not stay there with that many. I had to est the money I paid. I would NEVER recommend
Mediocre 2.0
Cons: Worst breakfast I have ever had at a hotel, very small breakfast area, and room had what appeared to be mold in the bathroom with a leaky ceiling. Definitely wouldn't ever consider this a 2.5 star hotel
Excellent 10.0
Pros: The cable
Cons: Had a little stain in the carpet
Okay 5.0
Pros: Older hotel was in a good location
Cons: No elevator
Excellent 9.0
Pros: proximity to airport. Included breakfast!
Okay 5.0
Pros: Staff are nice. The location is so convenient.
Cons: The visiting room is not so sunny
Good 7.0
Pros: The staffs were nice and efficient. The place is clean.
Cons: It was so noisy at night as it is so close to highway. I couldn't fall asleep until very late because of this. Also, there are three different wifi and two were not working in my room. The staff at the front desk didn't tell me the password of the wifi.
Poor 1.0
Pros: The young girl at the front desk was sweet.
Cons: The owner was the biggest jerk, he yelled at the girl at the front desk for asking a question. I won't support any business who treats employees that way.
Good 7.0
Pros: Clean, Pool was a great temperature. It was a great location for us to visit family and the Iowa State Fair.
Cons: Wifi did not work in the room. Breakfast the first day was ok. The cereal was stale. The second day the biscuits and gravy was awful. We ended up going to McDonalds for breakfast. Would recommend only if you didn't need wifi or breakfast.
Okay 5.0
Pros: Originally, the price was appealing.
Cons: I was not charged the correct amount, has yet to be fixed. It felt very dingy. Elevator (if there even was one) was not easily accessible.
Excellent 10.0
Pros: We were across the pool and did not hear any noise and minimal running by kids. Good breakfast, although different food for each day would be great. Beds were wonderfully soft.
Cons: The main hall door to hallway (main floor) doesn't have a soft close. Slammed shut very loidly.
Excellent 8.2
Pros: The staff were nice, the rooms were clean, and the breakfast was good.
Cons: A few noisy airplanes took off pretty early in the morning.
Good 6.0
Pros: They did have a good selection for breakfast.
Cons: There was dirt/stain spots on walls and hair on blanket on pull out couch.
Good 6.0
Pros: Across from airport
Cons: Nope
Good 7.0
Pros: Location was the best thing
Cons: The area for the continental breakfast was extremely small. Standing room only to eat. It was overpriced due to the Iowa State Fair.
Okay 4.0
Pros: It was a place to sleep.
Cons: First room had no air conditioning, and when I went to the desk to inquire, he asked me if I had unplugged, then replugged it in to see if it started. We had to move all our belongings to another room.
Poor 1.0
Pros: Not a damn thing.
Cons: The staff is rude and unprofessional. They are unaccommodating and distant. The level of communication was very poor due to language barriers. The small breakfast area is dirty and food is left out overnight.
Excellent 10.0
Pros: Staff assisted me in getting the shuttle, wake up service
Quality Inn & Suites Des Moines Airport - Des Moines
Rated #14
7.6
Good 7.6
Based on 364 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
6.6
Location
8.3
Overall
6.0
Overall 7.4 Good
Based on 194 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
6.6
Location
8.3
Overall
6.0
Cleanliness
7.5
Comfort
7.6
Location
8.0
Services
7.3
Staff
8.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.1
Comfort
8.1
Location
8.3
Services
7.6
Staff
8.2
Cleanliness
7.5
Comfort
7.5
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
8.7
Comfort
8.3
Facilities
4.0
Location
9.1
Overall
4.0
Cleanliness
8.3
Comfort
8.0
Location
8.5
Services
7.6
Staff
8.8

Mediocre 3.0
Pros: Close proximity to our destination
Cons: Beds were awful Pillows were worse No breakfast (well a muffin in a brown bag) Was overcharged 30 above quoted price
Excellent 9.0
Pros: The parking for the airport is cheaper than leaving your car at the actual airport and the rooms are very convenient
Excellent 9.0
Pros: We enjoyed our stay. The rooms were clean and nicely decorated. Staff was friendly. Thank you!
Good 7.0
Pros: Close to where I was visiting so didn't have to drive far
Cons: The room was quite small and no Continental Breakfast
Poor 1.0
Cons: The hotel is just dirty! In our room the carpet was not vacuumed. There were hairs all over the place. Just horrible.
Excellent 8.0
Pros: Good
Cons: Cab service was bad but great hospitality one of the workers gave me a ride to my bus home cab services were horrible wait ed for bus the nite before 2hrs made me late for my event 9pm event didn't show tll11pm the Lyft never showed up. But American inn worker gave me ride so nice.
Excellent 8.0
Pros: These hotels always meet or exceed our expectations, this particular one did not disappoint!
Cons: The breakfast was a letdown, understandable that it¿s during a pandemic but the sack breakfast consisted of a bottle of water a squished muffin, and a granola bar.
Poor 1.0
Pros: Terrible terrible service, tv didn’t work, asked for help, didn’t know how to fix it didn’t offer another room. Disgusting
Okay 5.0
Pros: Close to the airpot
Cons: The room was not what I was expecting. One the website it showed a lounge chair or loveseat, a walk in shower. This room had neither I was disappointed.
Excellent 8.0
Pros: It was clean and comfortable and the night receptionist was very considerate and friendly.
Mediocre 2.0
Pros: Cleanliness.
Cons: Uninformed staff. Not deposit.
Okay 5.0
Cons: The blonde headed woman that worked at the desk the evening of 12. 10. 2020 was rude when we checked out. When I gave her my receipt showing my $200.00 deposit, she (I felt like) put me off. Then when i asked her 2 come check the room she acted upset with
Poor 1.0
Pros: Hotel staff was very friendly.
Cons: Hotel sent can pickup at airport, took over an hour. Hotel employee at the front desk said he was refunding our money due to bugs in the first, switched to 2nd room and bugs there too. Ended up going to another hotel.
Mediocre 3.0
Cons: No curtains. Dirty furniture and carpet.
Poor 1.0
Pros: location
Cons: the bad and disgusting smell in the room that makes a headache (I could not breathe) the room was not clean especially the carpet was very dirty
Excellent 8.0
Pros: room were nice
Cons: breakfast
AmericInn by Wyndham Des Moines Airport - Des Moines
Rated #15
7.4
Good 7.4
Based on 194 reviews
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