Would you like to save as your currency permanently or for this visit only?
Everything was great, I will continue to stay with u. When we got off the elevator on the 25th floor,it smelt like apartment homes.By that, I mean it was not clean and crisp like it has been in the past.
Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
The bed was very comfortable and the accessible bathroom was roomy and well designed. We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.
Great location friendly helpful staff. The towels were horrible! Stiff, scratchy, not soft at all. Hurt to dry off with. For such a great hotel this was a huge disappointment
Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
Clean room nicely updated. Excessive parking fees that were added in and not disclosed at check in or departure.
Staff was friendly at front desk and the location is perfect if you need to be near the convention center or want to go out on the town. Fee for parking was $28 for the first night. Pool was really outdated and didn't match the rest of the workout facility or hottub area. Shower floor was slimy in room.
Kayak hooked me up with competitive pricing. The hotel was beautiful and very luxurious. Every single Staff member was very friendly and helpful.
When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name! I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
Well Clean!!! N/A
Comfortable, clean, great location, electronic check in and check out. The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
no issues, everyone was happy to help, customer service was great.
Too crowded.. Not enough staff to help monitor the NYE madness. There were people everywhere in the lobby outside in the hallway... I paid Over &200 for a couple to stay ONE night there! And there was no continental breakfast... They charged me $6 for a bagel and cream cheese in the morning....On my floor there was a crowd of people just outside chillin in the hallway with a giant dog all night! The elevators were so crammed after New Years it was pure chaos and there was no staff anywhere!! to monitor the situation and the stair were impossible to find no signs anywhere to locate finally a random man came and helped... He wakes ahead of us as if we were mutants and didn't say much... For working in the hospitality business it justifiably seem right. Later that evening my boyfriend went to get some ice and stumbled upon A crowd of people and a man seriously Ou of control. He saw him beat the shot out of a guy right there in the hotel. There were crazy people runnin around with NO staff support!!!!! I was afraid to leave my room!!. My friends saw him freak out on two people on two occasions through out that night and there was no staff to call the police on him which needed to be done. It was stupid loud and chaotic and yes it wasNYE but this place looked classy and professional on the outside but they had no care to have the staff they needed for such a crazy night.. And not feeding us anything not even juice or Coffee!!!! in the morning for the amount we paid is just stupid. I will never return.
Nice staff, Pay for WiFi, no USB charging ports, ice machine broken on my floor and no refrigerator, I had to push the elevator door to get it to close,
Nice, clean, comfy hotel with friendly & helpful staff!!! Absolutely zero complaints!
I had the pleasure of staying at the Flatiron Renaissance hotel from 12/21-12/27. It was conveniently located near my daughters home and with the Kayak deal it was a great value. My room had a spectacular view of the Front Range. The room was beautiful and very clean. The breakfast buffet was wonderful!! The chef makes the best omelettes and is so pleasant. Our waiter was like an old friend by the end of the week. I would definitely stay there again. My only complaint is the cost of internet access is really high. I chose to use my computer at my daughters home but I was fortunate to have an alternative.
I liked the location as myself and the person I was with had a very early flight and the hotel being close to the airport was a big plus. The sink in our room was completely clogged, hair from a previous tenant was all over it and it would not drain at all. The tub had a very slow drain making taking a shower almost like a bath.
Convenient location to airport. Room always hot, even though we never used the "heater card". No food in hotel, besides early morning breakfast. Drink and snack vending machines were out of a lot of items.
The hotel was convenient and clean. The breakfast wasn't very good. The hot water was cold, many of the apples were rotten, and the eggs were powdered and watery. There were no towels in the exercise or pool area. Housekeeping was knocking on our door at 7am. I had trouble with the computers in the lobby. And while they said that they had a sewing kit, they didn't have one when I needed one. It seems that they just are not taking care of all these details that make life good for guests.
Internet was marginal on fourth floor. Windows 10 didn't connect properly to it. Bed was rock hard. Which isn't my preferred.
convenient to Denver airport, good shuttle service, the pool looked lovely and next time we might actually swim if we have more time.
very conveniently located near airport, cost about $25 Lyft ride into denver one way.
The bed was comfortable and that was the only good part. Front desk staff was not very professional. Twice I called regarding ground transportation...once to the city of Denver from the hotel and once inquiring about bus transportation near the hotel. The staff had no idea if buses even came to the area. Thankfully Uber was available to get us back and forth to the city...no thanks to the Baymont staff on that one either. The guests next to us didn't even get in to their room until 2:30am and were extremely loud and disruptive. The icing on the cake was when the shuttle to the airport that we had to reserve when we checked in told us along with half of the other patrons waiting to board that it was full and we would have to wait for 30 minutes for the next one...Uber came in handy again.
It was near airport out in the boonies. The check in clerk was unprofessional. He stated when a room becomes available he would call me on my cell. He never called. I went back to check & he said it's been available.
Rooms were clean, location was great, indoor heated pool, breakfast Small rooms, small bath rooms, older utilities, did not have microwave or mini refrigerator, parking wasn't the easiest
Aloft is very clean, modern with a friendly staff. The location and amenities were perfect for our trip, including the concert at the nearby venue!
comfortable beds/pillows room very comfortable and roomy clean quiet excellent location "for us" affordable no continental breakfast
Everythingg The service counter looked cheap. & the side exits didn't not work.
The location is perfect if you are going to an event at the 1stbank center, otherwise I would not recommend this hotel. Staff is nice. Bed is comfy. Free parking lot is nice. The walls are paper thin, very noisy even though I was on the top floor. There is no exhaust fan in the bathroom - you can do the math there. There is no food/room service of any sort.
Very trendy and modern Construction was occurring during my stay, causing loud banging. When advising the staff, I received an apology but the construction continued. At check out, I advised the front desk and was disregarded.
Lovely room. Great location close to a range of interesting areas of the city.
Room size was huge MA
Staffs were so friendly and helpful, they upgraded my room for free, that was a nice surprise after long hours of flight. None
Super friendly staff. Great location. Rooms outdated - bad lighting (sucks when you're trying to do your makeup), no microwave/ fridge, limited parking and super uncomfortable beds.
Clean and centrally located hotel. The pool on the rooftop is definitely a bonus!
Size of room, convienient position and restaurant menu.
we are simple middle class young adults and the warwick treated us like a million dollars. they were so helpful they even managed to help us find our way home for us on the phone when we got lost in downtown we will be staying their again. the menu at the restraunt was extremely intimidating so sadly we never even went in and the balconies are very worn and dated
excel location - fine furnishings - very professional staff - quiet
A reasonable rate for a very nice hotel that is convientently located to the 16th mall and the baseball field (coors).
Nice and clean rooms. Good service at front desk and at front door
The first room I was checked into was not very clean. It smelled of use and tobacco,a lamp had a burned out light bulb, and the desk top had not been washed (water rings etc). I asked to be moved and after a lot of waiting and several excuses was moved to a nicer room. However, in general, the hotel is rather shabby. Not at all like the Warwick in Dallas.
comfortable beds no pool
Located on the 16th street mall. Anything you want within walking distance.
Nothing? Four star hotel more like a two star dump. Mold and mildew in the first room so they moved us to a dog room. Night management was rude and unapologetic when I informed him that we had been propositioned by two hookers in the elevator. The outside door stays open for ten minutes after you swipe your key, so they snuck in behind us and rode up to our floor where they asked if we wanted to chill. Night manager said the door wasn't broken and had to stay open for ADA reasons. Maybe for a minute, but we watched several times and the door wouldn't close within ten minutes. Night manager said most he could do was refund me SPG points equivalent to my stay. Nothing else offered or apologized for. We went and stayed at the St Julian in Boulder. Also a four star hotel and the same cost but it was a different world entirely. How this dump gets a four diamond rating is beyond me. It's a stain on the Sheraton and on SPG.
Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.
The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.
Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.
Seth, the guy who checked us in was great, gave us free drink card and gave us recommendations for clubs. Room was clean and hotel had a nice friendly atmosphere.
Big place...hard to find the rooms because of the multiple towers. I gave 2-3 other guests directions because the had problems too.
Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.
The parking was atrocious
Great Staff comfy room and on site resturant Price for parking
I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.
The staff were very nice and helpful. Great to have complimentary breakfast, happy hour alcohol, and cookies and milk! The hotel was converted from an old apartment, some of the floors have not been replaced, so it gets squeaky sometimes. The bedroom (we had a suite) is a bit tight. Wish we had more room between the bed and the TV stand.
The stay was very enjoyable. Great staff, they were available when needed and very friendly even the valet staff. Being from out of town the hotel was easy to find and close to everything-food, fun, and shopping!
light rail and b cycle is only a block away.
Loved the outdoor tennis court. The front desk staff was very courteous and helpful.
I did not like paying $275 for the night and being put in room whose walls adjoin the elevator shafts. Could not sleep at all, elevators whizzing up and down all night long. The room we were in 1606 should not be rented for the same price as other rooms of the same layout. I wanted to take it up with the staff in the morning, but had to leave first thing in the morning due to an unexpected family emergency. Therefore I cannot say if they would have taken $ off our bill or not. I may still try to contact management.
The room was spacious and clean. The bathroom/shower was great. The staff provided great service and I always had clear communication with them. Highly recommended.
Clean The day after we checked out, our friends were staying at the hotel. We were supposed to pick them up at a certain time. My phone battery died, they weren't answering their hotel phone (seemed to be broken) but the staff wasn't very accommodating in helping us reach our friends.
Small gym and not hot tub.
Hotel representatives were extremely friendly and helpful. The room was spotless. No coffee when we went down for breakfast. Parked across the street cause parking was expensive.
Great location. Live music in the lobby was lovely. Bell boy staff was very helpful. Check-in took nearly 20 minutes because there was one person checking us in and about five people in line. I've never waited so long to get a key to my room. And not a huge deal, but all of the preferences I had indicated in the pre-survey were "no longer available." Door to my room took nearly 30 seconds to close. For safety reasons I would have to stand and watch it close every time I went in and out of my room. Area around the tub wasn't very clean.
The staff was nice The price of a bottle of water was crazy never drink the water rather drink out the sink... Bring own water
Very clean...happy hour was great... Rm service was just ok
Clogged drain in the shower
I rrally enjoyed checking in with the friendly staff at the Double Tree. I work at the Broadmoor Hotel and I will say, the service that I recieved was excellent. The staff and my room was oustanding. Thank you for all the great hospitality.
I purchased the "extended parking" when I didn't need it. Kayak listed a room with parking, which didn't clearky state that it was only extended and not just general parking.
Pool and hot tub were nice. Bed was comfy as are all Hilton brand beds. Location is not very good. Too far from downtown. Breakfast was expensive and very mediocre. To top it off, our bank account was charged for extra charges after we checked out and when we call to find out what the charges were for, their "accounting department" is impossible to reach.
Clean, comfortable, and conveniently located. Proactive and friendly staff. Good breakfast and free parking
Outdoor hottub was awesome during the snowstorm. Pool open 6 am to midnight! Also very close to good shopping and unique restraints in a nice neighborhood. We loved it.
The staff was super! Friendly and attentive! Very clean!
The staff was very helpful and the rooms very nice and clean...great view of the mountains and downtown from my room! The wifi was pretty bad...Struggled to get some of my work done...
The hotel was clean & comfortable. There is a frig but no microwave in the room. We felt safe in the hotel itself, but the surrounding neighborhood isn't the best.
Bed was comfortable, location was great for me, not too many noisy neighbors. Parking was horrible and no one told me about the parking garage when I checked in. Room cleaning inconsistent.
It was clean and staff was nice. I did not like that there was construction being done on the building and we were not told ahead of time or given any kind of discount for the room. Also despite paying for my room in advance and them taking my card and having it on file I got charged a $25.00 fee that I was told would eventually be put back into my account. I have been checked out of the room for almost two days and the fee is still not back in my account. I think the fee was unnecessary when they already took my card information. I was also not told about this fee when booking the room.
The staff was very friendly. Almost the entire parking lot was blocked off so we had to park on a second parking deck with no entrance. The drop off area was very crowded due to coned off parking lot. The ac unit in the room was extremely loud.
Location Price Quality free breakfast
Desk too small for working
Great location, easy access to other areas of Colorado. Hiking and biking trails near by. Shopping, eating all within the same area. N/A
Morning buffet was excellent. Housekeeping very good. Evening managers special very nice.
A Denver blizzard shut down the airport and all major highways making it impossible to get to the hotel, but they would not refund me
A very nice hotel in a great area north of Denver. I did not realize that this is a pet-friendly hotel (my mistake). It appeared that many families took advantage of this amenity during the Thanksgiving holiday. There were a lot of dogs in public spaces. For this reason we will not stay here again.
Location The toilet ran all night, not constantly but every 20-25 minutes or so it would refill and was very loud. The TV didn't have a guide making it next to impossible to figure out what to watch. The WiFi was not great either. Had to come back down to front desk when we asked for room facing mountain and he made room facing east. Was easily resolved but was time consuming. Should have stayed at home.
Loved the waterfall shower. Loved the tall ceilings. Very clean. I didn't like that I had to pay for internet access. That is usually included in the hotel stay at other places we stay.
They take customer service to the next level. Very impressed highly recommended.
I made the reservation for the wrong night... The night prior to our stay... We were charged for both nights, of course, but the woman who checked us in not only made me feel stupid for making the wrong reservation (like I didn't feel stupid enough already) but she was also very rude about having to find us a room for that night. I felt like they could have given us a better rate for the second night. We won't be staying here again!
Staffing was great - Both counter Reps were excellent . However, Robert went above & beyond in making our stay comfortable & complete. Thanks again to the Westin Team for a great experience. We will be back. Dawn Limited menu at the restaurant./bar area
Staff were incredibly friendly. Rooms were a little dated but comfortable. Breakfast was nice. We had a first floor room and the person above us sounded like he/she was running foot races at 5 in the morning. Other than that, everything was great.
We were taken by the cute English decor and laid back atmosphere of Hill Top Inn and Suites. The staff is friendly and we just love Miss Jocelyn. The complementary breakfast was made to order. We recommend visiting the Burns Pub on site.
Good personal service, don't stay here if you like cookie-cutter hotels.
Great location, easy parking, excellent price. Enjoyed the little patio off the room. Wireless internet was poor--couldn't even connect.
Staff, service, room, restaurants, lounge all top-notch. Staff especially sharp, helpful and attentive in ALL areas. Our event was enhanced by the helpfulness and efficiency of the excellent staff as well. My wife and I both were very impressed. Breakfast service at the hotel restaurant was strained due to lack of enough staff. However, those that were working gave service unexpectedly above and beyond given the hectic conditions.
Nice balcony. Well designed lobby Did not get the room I booked.
Has everything you'd need
- Decent bar, great food at said bar - Very friendly staff that asks which side of the building you'd like, a fairly rare experience for me - Clean and spacious - It seems on the ground floor like it's going to be loud, but the set up turns out to make that a non-issue in rooms. - Not close to much you'd want to see, wouldn't use as a base for a stay in Denver, but it's very easy to get to if you're on your way from Denver or the airport to somewhere else (or vice versa). - On the west side of the building you may hear obnoxious protesters in the morning who have nothing better to do than harass women seeking healthcare. They don't tell you this when you check in and they ask which side of the building you'd like. - Although my car was parked, they didn't think to tell me to keep my room key until I got my car. This created a bit of a headache.
Staff were courteous and helpful. Shuffle to airport on departure. Business center. Distance from downtown. Noisy. Overpriced. No separate shower. no refrigerator. Stirrers instead of spoons. Food was mediocre
The bed was fine, the staff friendly, and the bathrooms were clean enough. It took me over an hour to connect to their internet, even with tech support on the line, and even then only via wi-fi as the LAN line wouldn't ever work. The television was a decade old and could never properly decipher the signal, maintain a single screen instead of split, or pass audio through an HDMI port. As much as they're charging, some of those profits need to be invested in upgrading their outdated and insufficient equipment. I wouldn't go back.
Very affordable for a big room with 2 queen beds and a patio overlooking downtown Denver and the mountains. The sliding door to the patio was in really bad shape. Other than that, great experience. Service was second to none
The room was nice and clean, staff was very friendly and helpful. They are still charging for wifi which seems pretty archaic these days, especially since the facilities are geared more toward business travelers.
It was clean, decent furniture and decor. Sunday late night service took too long. after multiple calls, we finally got room service ordered. But then they took too long so canceled. Also they charge you to park.
We loved the way the women up front went out of their way to help us. The woman that worked security was also very helpful in assisting us in solving the problem we had not being able to get into our room. The staff was great. We didn't like having to go through the process of getting our room unlocked, we arrived at 12:25 am and didn't get into our room until 1:30 am because we were locked out of our room, it apeared that someone had been using the room to watch television in during the day because of the empty water bottles left on the dresser and the indents on the beds from someone sitting on them. There was also a man sleeping on the sofa out in the hallway by the elevator like a homeless person.
Incredible Views above the 5th floor. I just sat and watched the perfect framing of Denver with the snow-covered mountains behind for quite a while. This is "closer" to the airport than downtown, but make sure you get the shuttle service to the airport because the taxi will cost you $35-$40 if you are lucky and head out when the traffic is light.
The staff was friendly and the atmosphere was nice. It would be nice if the rooms came with a microwave and a parking spot in the garage at no additional cost.
Very comfortable bed!
Everything!!! There wasn't anything I didn't like about my stay.
The last night had a large group of noisy young people next to us that partied late into the night. Multiple calls to the front desk to mitigate did not result in any reduction of noise. We now wish we would have requested a new room in another wing of the hotel. Will probably not use again due to lack of response by the staff.
Pros... Room darkening curtains, triple sheeted bed, lots of pillows, nice restaurant and bar on the second floor with a decent happy hour, Starbucks in-room to brew. $12/day parking, no wifi instructions in the room, dirty bathroom, tiny room, air conditioning never truly got cold, broken ice machines on several floors, guest smoking marijuana in outdoor pool area and letting non hotel guests in to "party". Security did nothing when notified. Not a place to bring children (we didn't, just a heads up). There are add on charges for every little thing. This hotel is not conveniently located to downtown Denver. Will pass on it the next time we are in town.
They were friendly, it was clean except for the carpet which looked really dirty. Housekeeping kept knocking on our door when we were trying to sleep, I figured she would go away if we didn't answer, but No I had to get up and tell her we didn't want room service. We had to pay for water, never had this in any hotel. Also, only got 23 hours of free internet after that I had to pay. Oh yeah and I had to pay for parking as well!!! Never had to do that at any of the hotels I have stayed at, in fact breakfast is included at other hotel. They were very friendly but it's not enough to make me come back, next time I will stay somewhere I don't have to pay for everything.
The staff were wonderful and the room was clean. They have a policy of 2 kids per adult but when I told them I have triplets they quickly made an exception. They had a party that was really loud till 11pm
The staff was great!!! The room was quiet even though there was a lot of activity in the atirium. The service in the restaurant was very accommodating and the food was excellent. The grungy desk staff and concierge was extremely helpful.
Spacious rooms, employees were friendly, nice breakfast, well priced. The person who checked us in was in training and didn't know what she was doing. We didn't receive our buffet vouchers until we asked the next morning. The cards frequently did not work in the parking garage, which was really frustrating. The TV did not work until we had an "engineer" come and fix it. He said this happens all of the time and it took about 20 minutes to fix.
Staff friendly but professional Clean with all the amenities we were looking for We just wished that parking was better Very surprised to find we had only 2 options regarding parking both of which we thought pricey
Having a refrigerator in the room at no additional charge As I was adjusting the pillows to go to sleep, the headboard of my bed came off the wall, and fell to the floor nearly hitting me in the head. When I called the front desk to let them know, I asked if a manager could please come up to my room so that I could show them the severity of the situation. I felt that a manager should be informed of the condition of the facilities that ther customers are staying in. I felt that this was a highly bad situation and poor customer service, and felt that a manager should be informed.. They said they would send them up, but instead maintenance was knocking at my door and offering to reattach the headboard so that I wouldn't need to worry about it falling on me that night. However I was on my way downstairs to check out from my one night stay. When I went to the front desk to check out, the receptionist asked how my day was and I voiced my displeasure about the headboard and how it was not handled very well. I want they can ask to speak to a manager and was told that there wasn't one available. She offered to take the charges off of my hotel bill, which was $10 for parking and a $2.50 bottle of water. I feel that this was extremely unsatisfactory for the amount of money that I paid for the hotel room and the fact that having something so unpleasant happen during my one night stay was ridiculous. I expected more than a $12.50 incentive. I will never recommend this hotel to anyone, and the fact that I paid $180 for a room where when I ask for extra towels, I did not receive them, and my headboard sell off most hard to adjust pillows, was horrible. After the headboard fell down, I could see that this has been a problem before as there were previous drywall anchors that were in the wall and that have been stripped out from the headboard following previously. After the headboard fell, my bed was covered in sheetrock dust. I'm asthmatic and this definitely causes the problem. But as it was late at night, & I was extremely tired and did not feel like moving all of my things to a different room, I dealt with it. It became an issue though in the middle of the night when I woke up having an asthma attack because of all of the dust. I got one night away to get some rest, and was completely unable to. It was a very disappointing experience.
The personal were professional and very courteous. We will return to this hotel again in the fall and winter. Rooms were clean. The bar service was poor and slow. More help as it was full and saw maybe at best 3 people waiting the tables.
Great hotel with superior service and the room was excellent with oversize tub and shower. Very comfortable bed.
I stayed here with some friends prior to a conference. Everything about the Four Seasons was exceptional, so the staff definitely lives up to the Four Seasons standards. Great location - close to fantastic bars, restaurants and shopping.
Four Seasons Denver is elegant, upscale, and has a marvelous bar and Edge Restaurant. The SPA is wonderful. A few service flaws to work out.
We were there opening week so everything was brand new! It is not your typical Four Seasons--very trendy and seemed to cater to a very young clientele but we enjoyed our stay. The room was beautiful and the restaurant was great. Delicious dinner and terrific breakfast.
My wife and I spent a weekend in Denver in late January. The room was beautiful and quiet. The shower was great with the rainfall shower and the regular shower head. We used the work out facility and the spa. The machines all had a touchscreen that allowed you to watch tv, control your idod, or play games while you worked out. It was the best workout touchscreen interface that I have seen. The spa has a hot tub, steam facility, relaxation room and the showers have three different water spray options: Regular shower head, side show heads. and rainfall shower heads. You can use all three simultaneously: It's great. The hotel staff used the house car to bring us to a restaurant that was a little too far to walk. They picked us up afterward. Many hotels have nice rooms. I have found that Four Seasons also have the best service around. The only negative of the visit is the road construction in front of the hotel. We ended up parking at the garage across the street because we didn't see the way into the hotel. The construction should be finished in about 4 months.
It was quiet, dark and warm, though quite expensive.
Our room was beautiful, especially the restroom. The restuarants were outstanding. The only regret we have was we ran out of time to be able to utilize the spa.
Very inviting, spacious rooms - loved the illuminated bathroom sinks! Particularly modern decor and great access to the dining/shopping areas of LoDo
The hotel is nice, staff courteous and helpful, and the atmosphere was excellent. I chose this hotel based on proximity to my morning meeting, but would return for the comfort and service.
We loved this hotel. The location is perfect and the service is exceptional - just what you would expect from a Four Seasons. I would absolutely return and can't imagine a better experience.
Beautiful room-spacious suite.excellent auto valet service and courteous staff Checked in about 3pm-broken mini-bar refrigerator in the hall along with dirty dishes from someones breakfast 2nd day -Left the room at 11am,returned at 4pm ,no maid service. Had to call front desk for service,no paper 3rd day-no turn down service,had to contact front desk for a breakfast room service menu Elways-two salads-$ 60 SYSCO precooked chicken-salty
NIce hotel in a good location Lobby and bar area are lacking. Room bathrooms need updates.
The hotel didn't get my reservation from Booking.com. The staff was very nice though and honored the rate that I said I had booked and gave me a room. The room service menu is very so-so.
Breakfast buffet and managers reception was terrific!
Great Location, comfortable big clean 2 room suite, good black out curtains.
beautiful, modern and roomy rooms free happy hour Free breakfast
It's Embassy Suite, typically nice There are parts that need to be updated and repaired. Our carpet was stained and the bathroom fan did not work. But still a nice environment.
Staff very friendly. Great location. Breakfast was very crowded. Hard to find places to sit. Took a long time to get the car out.
The view was great, breakfast was good, staff was friendly and helpful No hot tub, no free parking
Great location. Ceiling had been previously repaired, but the work was terrible. Looked like the ceiling could fall in at any time.
Great location for anyone attending an event at the convention center. The complimentary breakfast is great - huge selection of food. They also offer a managers reception in the evening with snacks and complimentary beverages (including beer!) We stayed in 2 separate rooms because of a mistake made by the hotel. When I made our reservation we were booked in two room types...so we had to check out of our first room and move to a second room, which was a huge inconvenience. The cleanliness of both rooms was seriously lacking - our first room had a blood stain on the duvet and something sticky splattered on the bathroom light switch. The second room had stains on the towels and something gross splattered on the wall next to the toilet. Definitely not up to par for a ~$200/night room!! I never really felt comfortable or clean during our stay. Also, parking at the hotel is $37/night --absolutely RIDICULOUS. Next time I'll probably stay at the Hyatt across the street.