Cons: Waited over an hour and a half to pickup a dirty car.
Sep 23 2016
Nicely done, Broomfield!
Pros: Great customer service from Broomfield employees.
For an additional fee, I dropped off the fee at DIA - a great benefit. When I dropped off the car, attendant clarified charges - another example of great customer service. Charges were more than anticipated; at her suggestion, I phoned the Broomfield office and those charges were quickly re-calculated and email receipt sent to me.
Cons: Car was not so clean when I first rented it.