Pick-up location | Broomfield |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Pickup truck, Standard, Standard SUV, Supplier choice |
Rental locations | 7 |
Airport locations | 1 |
Popular agencies | Hertz, Avis, Enterprise, Budget |
Economy | $33/day |
Compact | $35/day |
Intermediate | $36/day |
Standard | $38/day |
Full-size | $38/day |
Minivan | $62/day |
Pickup truck | $57/day |
Supplier choice | $35/day |
Intermediate SUV | $43/day |
Standard SUV | $48/day |
5.8
Okay
23 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
5.0
Value for money
6.0
2 locations in Broomfield
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Reviews
9.6 Excellent
Oct 2020
Pros:
Automobile was perfect (Jeep Grand Cherokee) for my trip. Car return was swift, easy.Cons:
Picking up the car took more time than it should have. Busy, confusion, not sure if my car had Sirium XM or not. I'm used to a full tank of gas rather than 1/2.2.0 Mediocre
Oct 2020
Pros:
NothingCons:
Could have had vehicle ready on the day promised, could have not uncharged me once the rental arrived.8.0 Excellent
Jun 2020
Pros:
The staff was greatCons:
The car was a little scratched up, but other than that the car, the service were great10.0 Excellent
Feb 2019
Cons:
Floor mats2.0 Mediocre
Sep 2018
Cons:
I set up my reservation for a car through kayak and then Enterprise didn't have any cars. That is a problem, when the rental car company doesn't have any cars to rent. If you don' t have cars to rent then don't let other companies give people reservations. It is a pretty basic system9.6 Excellent
Jun 2017
Pros:
We showed up a little past their closing times, but still accommodated us with an upgraded vehicle. Josh was an awesome help.Cons:
Times that the Broomfield office is open are not that great.Avis
5.4
Okay
14 reviewsCleanliness
6.0
Comfort
6.6
Pick-up/Drop-off
4.6
Value for money
4.6
2 locations in Broomfield
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2.0 Mediocre
Feb 2021
Pros:
NothingCons:
You not making me reservations when the store is closed would be a nice start.4.4 Okay
Sep 2020
Pros:
Staff friendly, but dont call customer service. I had a hard time communicating with him.Cons:
Pricing, fees after fees after fees...after fees ...10.0 Excellent
Sep 2020
Pros:
Quick easy pick up and drop off.Cons:
The car smelled like smoke even though there’s a sign posted stating no smoking allowed in the cars.6.8 Good
Aug 2019
Cons:
The guy I picked up from was shady. He nearly kept my debit card and insisted he gave it back to me when it was behind the counter on the floor10.0 Excellent
Jan 2017
Pros:
Staff was very friendly. The process for the car rental was very smooth. The quality of the car was impeccable.2.0 Mediocre
Dec 2016
Cons:
The did not have my reservation and tried to rent me a car for 50% more than the price I reserved with Kayak.3.6
Mediocre
17 reviewsCleanliness
5.5
Comfort
4.5
Pick-up/Drop-off
2.0
Value for money
4.5
2 locations in Broomfield
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Reviews
2.0 Mediocre
May 2021
Pros:
nothingCons:
location cancelled our reservation2.0 Mediocre
May 2021
Pros:
drop off easyCons:
First Hertz refused to help us when we were arriving 10 min late8.4 Excellent
Oct 2020
Pros:
Doug was so nice and helpful. A real professional and genuine good guy.Cons:
It would have been nice if there were actually cars available.10.0 Excellent
Jul 2020
Pros:
Rental process was quick and easy. Clean car and no issues!Cons:
N/A10.0 Excellent
Sep 2017
Pros:
Pickup and drop off was fast and easy. The Hyundai Sonata was clean and drove nice - actually got 42 MPG coming back through the mountains.8.0 Excellent
Jul 2017
Cons:
Only one person was there to check us in and she was on th phone for 15 min before we got her attention . SKnox3.0
Mediocre
15 reviewsCleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
4.0
Value for money
2.0
One location in Broomfield
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Reviews
8.0 Excellent
Sep 2017
Cons:
There were theft here were no economy cars available and I was told I would have to take a mini van. Fortunately the airport location dropped off some small cars after waiting about 30 minutes.7.2 Good
May 2017
Pros:
The car I eventually was provided was very nice and in line with what I reserved.Cons:
At pickup, the agent at the counter attempted to provide a jumbo sized van in place of the Chrysler 200 (or similar) Standard car I reserved for my trip. When I refused the switch, I was told it was all that was available. I needed to pickup the car and start my trip, so that was both annoying and stressful. After a few minutes, the agent provided a Buick Larcrosse that was very nice, but only after I said that I would cancel and rent from another rental service. Not what a customer wants to deal with for a reserved booking at the start of a planned trip.10.0 Excellent
Dec 2016
Pros:
Pickup was quick and nice and clean office setting, helpful associate. 1/3 of cost from airport.8.4 Excellent
Nov 2016
Pros:
Vehicle was brand new and very clean.Cons:
One man operation. Took forever to get car. The return was much quicker, but they didn't offer any drop off service.9.6 Excellent
Nov 2016
Pros:
Easy pick up and return at the rental location. Returned a day early without issues adjusting the pricing. The customer service was excellent....Cons:
I ended up with a Ford Expedition. I am more of a GM guy and would have preferred a Suburban, but would have like to be given an option. Overall, the SUV was nice and was not really an issue.4.0 Okay
May 2022
2.0 Mediocre
Nov 2021
8.0 Excellent
Sep 2017
Cons:
There were theft here were no economy cars available and I was told I would have to take a mini van. Fortunately the airport location dropped off some small cars after waiting about 30 minutes.7.2 Good
May 2017
Pros:
The car I eventually was provided was very nice and in line with what I reserved.Cons:
At pickup, the agent at the counter attempted to provide a jumbo sized van in place of the Chrysler 200 (or similar) Standard car I reserved for my trip. When I refused the switch, I was told it was all that was available. I needed to pickup the car and start my trip, so that was both annoying and stressful. After a few minutes, the agent provided a Buick Larcrosse that was very nice, but only after I said that I would cancel and rent from another rental service. Not what a customer wants to deal with for a reserved booking at the start of a planned trip.10.0 Excellent
Dec 2016
Pros:
Pickup was quick and nice and clean office setting, helpful associate. 1/3 of cost from airport.8.4 Excellent
Nov 2016
Pros:
Vehicle was brand new and very clean.Cons:
One man operation. Took forever to get car. The return was much quicker, but they didn't offer any drop off service.National
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Broomfield
Silvercar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Broomfield
Sixt
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Broomfield
Most popular agency | Hertz |
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Most popular car type | Intermediate |
Average price | $74/day |
Good deal | $55/day |