Hotel Jacobs Brugge

Pros: The staff was very helpful.

Cons: There were no hand towels. Some of the towels were torn. The pillows were horrible.

Pros: Location and age of property.

Cons: I have already complained and am waiting for news of what refund we will receive. The double room booked was not available, no compensation was offered. The sink was blocked and filled with dirty ...

Cons: It's a good 10-15 minutes walk from grote Markt square. In a very quiet almost dead area. Parking on the streets is from 9am -8pm every 2 hours u have to renew the parking so definitely not easy ...

Belgians are miserable people.

Pros: Nice modern style accommodations, average location.

Cons: Rudeness. Every woman at this hotel was disgruntled. There was one guy who was helpful. We asked when we checked in how best to get to the train station for an early (8am) departure. They said they would call us a cab, but in the morning nobody was atrending the desk. Thr day prior, We were scolded for being (5 minutes) late for breakfast, (not 5 minutes after breakfast concluded, but 5 minutes after our appointed tinme) despite an empty dining room. There was no food left, I find it hard to believe that 5 minutes prior was any different.

Cons: The staffs are all NOT nice. Hotel is far from city center. The price is expensive, hotel has been over rate.No reception during the night. No hair dryer no saver, no refrigerator The room is very very very small, very noise. No recommend.