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Location, parking possibility in front of the hotel, quick response to extra wishes, more or less breakfast and spa the carpet was not clean, the lady for massage was not awailable on weakend and there was no alternative
Very good hotel nearby Hamburg. Clean and nice room. Hotel has very good restaurant. Breakfast was excellent.
Nice area,close to downtown. No
New and clean hotel. Very reasonable prices and "does exactly what it says on the tin". Buchholz is a rather unremarkable town just south of Hamburg but excellent if you are stopping of on the A1 or need reasonable access to Hamburg with a car but don't want to pay city centre prices. Parking charge only required if you leave after 8am Parking charge if you leave your car there throughout the daytime.
The Achat hotel is a reasonably priced hotel located nicely in the near to the Lüneburger Heide. Rooms are decent, Breakfast is quite good.
the rooms are small, not nicely furnished, breakfast 14 € for nothing
Friendly staff, decent rooms, parking under the hotel - all good.
The room is nice and clean. Surrounding area is quiet and nice. When checking in, I asked reception to remind me if breakfast was included or not, as I forgot. They said it wasn't, it had to be paid as extra. I checked later in my booking and it said it was included.
We enjoyed our stay and found the room very confortable.
I was staying at a room for wheelchairs and it worked very well. The mirror in the bathroom was mounted to high was a wheelchair user.
english speaking staff, very helpful and the food was very nice. the shower was not very hot.
Restaurant very bad. Expensive wine (cheapest €21 per bottle which was worth at the most €5 in a supermarket), food tasteless and the smoking room had its doors open so the non-smoking part was a waste of time.
Staff very helpful. Restaurant/food was excellent. Great value for money. Good location -just off motorway. Decor a bit dated. My mattress creaked.
The incredibly successful transformation of an old school building into a modern design hotel with very loving care of detail, excellent service and a real high class restaurant. Bravo! Very recommendable and for sure the best hotel this side of Hamburg. - that I cannot stay there forever.
Hotel is in excellent newly refurbished old building, beautiful atmosphere in the centre of town. Personnel was very friendly and helpful, very nice rooms, good restaurant. Price level of hotel and restaurant is a bit over the top.
Location. Internet access. Personnel is not very friendly. Room for 4 people was too small and 2 beds were located in tiny space. Restaurant quality was poor although in the web was recommendable. Quality-price of both hotel and restaurant is bad.
The village and hotel is nice. The personnel are very friendly. The breakfast is very fine. I would like to visit the hotel again.
The room was fine. Evening meal was a good example of authentic rustic German country food. Many of the ingredients were home made. A little like an old peoples home.
Wonderful location and couldn't have been happier. We were made to feel so welcome and would love to stay again soon!!! Thank you for such a great recommedation!
A small, pleasant hotel in a leafy neighborhood. Close to plenty restaurants and good public transportation.
Service and staff are perfect. Rooms are super. Nice environment. Everything was excellent !
Very nice hotel with friendly staff.
All was perfect. if I travel in Munich area in ther future i will stay again in the hotel
We used this hotel as a stop over on a road trip from Germany to Sweden. The reason we picked it was the ease of access from the Autobahn. As always in Germany, the breakfast was great. I suppose we might stay there again if we were doing the same trip, but it wasn't really our kind of place. It was a bit overpriced. I would expect to pay that amount for a hotel of the same standard in a city centre, but not one located out in the country.
We like the location and the atmosphere at the hotel and the city.
no wi fi at the rooms, small rooms
I liked the fact that the hotel had a rerstaurant where smoking was prohibited. Friendly and very helpful personnel. Lay out and furniture of rooms are rather outdated (dark brown).
Nice place, relatively close to Hamburg (by car). Large rooms. One of the waitress was rude. There was no heating (or didn't work, it was hopeless to turn it on). They didn't answer for the e-mail.
easy to access, close to the highway old fashion, average food
Very beautiful hotel in the country. Large, clean, quiet room. Not so near to Hamburg. Ten minutes by car to Harburg and 20 minutes by train to Hamburg.
Excellent service. Good restaurant. Facilities such as sauna, whirlpool, steam bath, etc. freely available for hotelguests. Nice location, good access to other infrastructure. A non-smoking room had been reserved and confirmed, but was not available.
A good breakfast buffet. 45 minutes to wait for a sallad is too long, I think.
Our 3-person room was big, the beds were firm and quite comfortable, the buffet-breakfast was tasty and freshly made.
This hotel is an older facility, but it was exceptionally clean. Our dinner in the dining room and the breakfast buffet were both excellent.
Very large family room, excellent service
Very good Hotel. 3 to 4 class service, lot of parking place, comfortable room, free welcome drinks, good restaurant, "gemutliche" atmosphere. Romantic touch. Breakfast included and that all for only 75 euro's for a double room. The town is little but with a very nice old centre.
We liked the atmosphere which is why we returned there for another night. Friendly staff. Lovely hotel rained all the time we there so didn't get chance to explore the area.
The location is pleasant and quiet, the hotel has atmosphere, and many walks can be undertaken from the hotel (within a few metres there is a heather landscape). The indoor swimming pool is unusually large and warm. The hotel is rather dominated by horse activity, and this can also be interesting for outsiders to watch. We agree with other reviewers about slowness of service. This was our experience both on the terrace in the afternoon and in the restaurant in the evening (despite only one or two tables being occupied). We also on more than one occasion had to get up and remind staff of our presence, and to get something else to eat or drink.
Beautiful and quiet surroundings. Very nice staff. Large rooms. Good food. Pet friendly. Nice swimming pool. It was hot when we stayed there. An air conditioning would be nice.
Good sized room, clean and a quiet hotel, friendly and helpful staff that accommodated our children in the room with us. None really, but didn't have breakfast in the hotel so couldn't comment re the food. Kettle and tea making in room would have been good.
Location is great. Room is nicely attached to a little garden/terras. Breakfast wasn't really something to look forward to. No fresh items. A bit old fashioned interior of the breakfastroom.
Beautiful, wonderful place to stay. A little difficult to find. My GPS system took me to another place at first; had to ask directions, then reset the GPS.
It was a one night hotel on our way to Sweden. The location was good and after people had left the Biergarten it was very quiet. The room is ok and clean. The hotel is not very modern.
Nice view!! Low price!!
Beautiful rooms, good parking facilities, staff were all welcomming and friendly, superb food and bar. quiet even though on a main road, walks in the countryside just across the road. Play area for children with beer garden. Really enjoyed the stay.
Old fashioned charming rooms, good breakfast, nice hotel bar
If you have a car, this hotel is very comfortable. Free parking, free Wi-Fi ,very cheap breakfast moreover nice.
Breakfast was good. Location is great if you have a car. Non-smoking room smelled smoke (Room 75). No curtains in the bathroom (Only in one room Room 75), can be viewed from fire exit.
the staff were friendly. Quit surroundings.only a few kilometres away from the autobahn.
I have stayed here many times. Always good, The breakfasts are even getting better.
I very much liked the place and the beautiful surroundings, the village is a treat!
small, comfortabe, fair breakfast, good money for it, sityated in a small village, perfect for romantics and older people absolutely nothing to do, far from Hamburg center 55 km
The quietness everything was fine
A peaceful place to regain energy in pleasant surroundings.
the food and service was nice
The room was spacious and nice. Surroundings was beautiful.
My famly really loved this lovely hotel, and with such an affordable price.
I like the fact that the hotel is a perfect stayover. It`s location, the staff, prices and the comfort is excellent and they welcome your dog.
Location - location - location. 50 metre walk from old town - very nice balcony - friendly staff. Hotel is not aceesible by car. Must park in lot approx 200m and carry suitcases to hotel. Not rec for arriving by car. Warning - do not drive car to hotel to drop off as getting out is difficult at best.
The staff were very helpful. We speak very little German but they were patient with us and explained things as best they could — particularly the restaurant staff — which helped us to enjoy our stay. A kettle/complimentary tea bags/milk in our room would have made it perfect.
Very comfortable, clean rooms and god breakfast. The wifi connection was very weak in my room. If it was a bit stronger I would probably use this hotel every time in my frequent visits to this area.
A friendly smaller hotel with superb access from the motorway. The staff (/owners?) were couteous, helpful and efficient and spoke perfect Engligh. Tea and Coffee making facilities in the room would be great.
It was quiet and comfortable and the food ws good.
Good location close to main road. Excellent restaurant with reasonable prices. Large supermarkets within walking distance. The rooms in the Anbau, new building, are great. In main building rooms are older and almost no light from outside.
friendly staff, good food and great service
We were made very welcome by the manager and he also recommended a meal which was excellent and which we enjoyed very much. Our roooms were clean and comfortable and were very well furnished
The rooms have all the basics: bed(s), TV, wardrobe, desk, shower, towels, soap, shampoo, hairdryer. The breakfast buffet is small, but excellent quality, with a variety of fresh rolls and a fresh fruit salad. Have already stayed here on 3 separate occasions. It's a perfect place to stay over due to its proximity to the highway, and yet its extremely quiet location. There seems to be a possibility for wireless internet access (wireless network detected), though it is not mentioned anywhere. I did not check with reception. The rooms can be a bit on the cold side, the radiators being rather small (and in one room at least blocked by the desk).
Nice comfortable hotel.. Excellent restaurant..
Easy acces to Hamburg downtown, excelent and friendly reception.