Basics
Accessibility and suitability
Dining
Bathroom
Services and conveniences
Media and entertainment
Pool and spa
Parking and transportation
Workspace
General
Laundry
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast included in the amenities?
The continental breakfast offers a variety of options, including cereals, toast, waffles, and beverages. However, some guests have found it to be limited and not up to their expectations.
Are the rooms spacious and comfortable for a stay?
Many guests have praised the spaciousness and comfort of the rooms, with some highlighting the cleanliness and the quality of the beds. However, a few guests have mentioned encountering uncomfortable beds and an odd smell in the rooms.
Is parking available at the hotel?
Yes, the hotel offers parking as part of its amenities, providing convenience for guests who arrive by car.
What is the best time to visit the hotel?
The high season for the hotel is in May, and the low season is in December. Planning a visit during the high season may offer a vibrant atmosphere and potentially more activities in the nearby area.
How is the customer service at the hotel?
Many guests have appreciated the friendly and helpful front desk staff. However, a few guests have expressed dissatisfaction with the professionalism and management of the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
Visiting in December, the low season, might offer a quieter and less crowded experience, as mentioned by some guests.
Nearby Attractions
The hotel's proximity to attractions like Knott's Berry Farm and Knott's Soak City Water Park makes it a convenient choice for families and thrill-seekers.
Check Room Amenities
Some guests reported issues with room amenities such as broken bed frames, uncomfortable beds, and limited TV channels. It's advisable to check the room amenities upon arrival.
Inquire About Deposit Policy
Guests were surprised by unexpected deposit charges, especially when paying with a card. It's recommended to inquire about the deposit policy during check-in to avoid any surprises.
Be Mindful of Housekeeping
Several guests mentioned issues with housekeeping, including unclean rooms, insufficient towels, and irregular cleaning schedules. It's advisable to communicate any concerns with the staff promptly.
Breakfast Considerations
While the hotel offers complimentary breakfast, some guests found it lacking in variety and quality. Guests may want to explore nearby dining options for a more satisfying meal.
Accessibility Features
The hotel offers increased accessibility, including a newly renovated handicapped room with thoughtful amenities for guests with mobility challenges. This could be a great option for those requiring accessible accommodations.
Parking Convenience
The hotel provides parking, which can be convenient for guests with vehicles. However, it's advisable to confirm parking availability and any associated fees in advance.
Address Concerns Promptly
If any issues arise during the stay, it's recommended to address them promptly with the front desk or management to ensure a more comfortable experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
|---|---|
High season | June |
Average price (weeknight) | $102 |
Average price (weekend night) | $99 |
Value for money | 6.8 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Long Beach Municipal |
Distance to airport | 9.5 mi |