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Location The room was disgusting. The carpets had debris on the floor and we're not vacuumed. The toilet seat had old urine on it. The hair dryer was very old and did not work.
The staff You could go out the side doors but couldn't enter back the same way
The place was incredibly run down. There was visible damage to walls in all locations. There were stains on everything. The room was not very clean. It smelled old and somewhat moldy. There is also no elevator.
The Magnuson provided the amenities one would expect of a good hotel. Selected as a star level two, it far exceeded expectation. Check in was easy. Room was clean as was bathroom. Parking fine;free breakfast. King bed not like home but quite okay. Had to request a plunger for commode that was plugged up. Some nut case tried to flush a bar of soap that had swelled :( No fault of the staff. Only one handicap room ~ ours had excellent grab bars in tub. Will stay again when visiting family in the area
I didn't like anything about the hotel the outside appearance wasn't bad but once you walked in, it was simple horrible. I didn't like the fact how I had a room infested with bed bugs! :-(
It was quite. This location started they hag a outside look and free breakfast. They lied! There was never any breakfast, they claimed they had some electrical issues and apparently the spot where the pool was was a cemented patio.
Close, easy to book last minute for a quick couple night away. Good price for a room for what you get. But they don't offer free breakfast any more which ws we would have known that before, remove that from site! No free break fast as stated on site
NOTHING!!!!!!!!!! Yes they did not let my husband in cause we could not find his I'd and only one person has to have I'd and they also thertend him to call the Cop because he didn't have it we did not stay the towels were dirty stained up and the floor smell Like moiled!
Friendly staff. are wonderful. Housekeeping barely knocks on your door and just comes in unannounced to ask about needing cleaning service. Not really cool with that especially since I have a minor child in my room.But overall I say ðŸ‘
I left my 100$ fire stick in my room I stayed in and called them after searching my everything and they can't find it so I know the maid stole it!
Not much, the price was good, but it didn't make up for all the crap that we went through. The first room that we checked into smelled gross, just plain icky. It also smelled like someone may have smoked in it even tho we requested nonsmoking. We told them we could not stay in this room. We were then given a suite which was clean and smelled fine. On our second night there our key didn't work so we went to the desk and they gave us another one. When I opened the door a woman was sitting on the bed. I don't know who screamed louder, her or I??? We were shocked!!!! We were then given a room with 2 queens instead of the King that we had ordered. The breakfast people spoke amongst themselves in a foreign language which was intimidating. They were Not dressed at all professional. Doubt that we will go back anytime.
location next to restaurant first room has wet spot on bed the second room had no heat the third room was ok
Size of rooms Not hotels fault, but local highway construction made it a little tough to get where we wanted.
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It was a nice place and it was at less a,three star Need better water pressure it was not very hot in the shower
It's rate The cover had stains on it. Wasn't sure how clean it was.
Hotel employee at Front desk has the BEST customer service. He deserves recognition for caring genuinely about the customers. He exceeds every time we visit. Other staff members who may need better training and/or attitude.
Free parking, free internet and the location was very handy with restaurants nearby. When swimming with our children there were people smoking and drinking alcohol around the pool area. One gal was even smoking while in the pool. There was a sign posted that said,' No smoking and no alcoholic beverages allowed'.
That they had smoking rooms The coffee maker was in the bath room. I guess I was to make coffee and use the rest room at the same time. That against health regulations. You should look into moving that out the rest room. Put any where else but there.
It was nice but there were some real strange pepole around there.
It was close to places to eat I payed for double occupancy. Man said he didnt have it so he had to give me room with two beds instead. Glad he didnt charge me more.
Location and look of hotel The service was horrible and the internet did not work.and the lady didn't try to even try to fix it.
Location and it was fairly quiet. The beds were firm and comfortable The blankets and bedspread had some stains that were offputting.
I loved that this hotel was pet-friendly I am traveling between homes and needed a place where my dogs can be welcome the rooms were perfectly clean and all of the staff was accommodating and friendly
The only thing I liked was the room was clean. THATS IT! I requested a non smoking room because my wife is asthmatic, the room said no smoking but there was a very strong presence of cigarette smoke! They did not offer to change our rooms. We had to go through a major construction zone to even get into the parking lot. You couldn't even tell they were open due to all the construction barrels at the motel! I called to confirm my reservation and they had the opportunity to tell me but no!
The rooms were very clean and large. It was nice to have a fridge and microwave and desk space! The room was perfect for a weekend getaway and a good price! The location is a little bit shady.
I love that they had a pool even though it is not advertised. Barely heard any other people while there and the air conditioner was amazing the room was always freezing which is nice when it's normally 100 degrees outside They did not off do not disturb signs so we had housekeeping open the door on us twice while napping. Also was bot informed of the 50 incident fee that they need to have on hold for the stay. Was something new they had added since my last stay.
Nice updates in bedroom area. Breakfast was lacking in food. AC unit was too noisy. Bathroom was kind of old and had some wear showing.
New coffee maker, microwave and refrigerator were in the room. Very seldom do you get all three. Modern look and updates to the large room. The very small bathroom. Could have made the room smlaller to accommodate a bigger bathroom.
Nothing Everything....they have roaches. It's in the hood. Ghetto rooms Ghetto service in the Ghetto.....roaches nasty stinch in the room loud noisy neighbors people arguing throughout the night people just hanging out outside our room the worst motel 6 I've ever stayed at will never ever choose that location ever again.
Fleas and stains
nothing they over priced us did not give us the quote as was giving on this site! they did not refund us they made us pay they gave us a smoking room even though we reserved a non smoking on the site and in person we will never stay the phone did not work the room was small the rooms floor was stained the bathroom was discussing the outside was not good either there was hookers hanging out side the office our rooms phone did not work we got a smoking room instead of non we ended up staying at super 8
Leaving the hotel. The room was old and tattered, with bathroom tiles loose, the handel in the shower ripped out of the wall and dumped me on the floor - with the front desk not being concerned. interent was not working, and the front desk would argue with you that it worked for them - thus not being responsible or taking any action. even when a group of us were complaining, this did not phase the front desk. I would also like to make a non-racial comment that the staff are all from india, and have that lack of personal responsiblity style of management. don't stay at this location!!!
Price This place was a little shady. There were what appeared to be meth heads in the parking lot when we were checking in. Thankfully the parking lot was well lit at night, but I did worry about getting broken in to. The room was clean and comfortable, but the clientele that stays there was a little shady.
It was dirt cheap because it was surrounded by an RV lot. Good driving distance to Ft. Worth, so if you're going for an event like we did, not a bad place for the money! Staff was friendly. It was clean, but the bed and furniture was pretty stiff. Not very comfortable, although the pillows were better than most.
Disappointed with no coffee pot but there was a mini-refrigerator and a microwave. The location was easy on/easy off the highway. The room was cleaned and neat. The manager was courtious.
The rooms were clean. Easy to find being right off interstate. Online says its pet friendly but there is a sign in the lobby that says no pets. Also, even though we had a do not disturb sign on the door, maids came in while we were not there.
I have stayed at this hotel in the past. This was my last visit as the quality has gotten worse. I've learned you get what you pay for. I was charged twice even though I had reservations, my address was wrong on the reservations. The towels were not clean. The iron was missing and the remote for the tv was out of whack. If you are looking for somewhere just to sleep this is the place.
People in office seemed helpful. Booked room for 3 nights and every single time we came back to the room our key wouldn't work. Strange knocking on the door middle of night.. this was scary. Fights middle of night from people living in motel room next door
The place is so filthy! Never felt safe. . Not a place for a family to stay.
The place is so filthy! Never felt safe. . Not a place for a family to stay.
Just one person was friendly, the others they did not smile, I had to open the door of the frontdesk some times to let them know of my presence, there is no such a continental breakfast (only cold donuts and juice), they collected me 1 dollar for each fax sheet I sent out, the security lock of the door was out of order, it has not any, the bathroom fan did not work, the pillow lining were with spots (a little bit dirty), too much noise due to the highway out side, I couldn't sleep well, in overall I will think it over twice to stay in these hotels again. One of the good things they have is the access to the wireless internet, in general they have lot of room to pursue improvement in its service.
Good location, great staff, clean, very inexpensive The other clientelle. But I guess when you're staying at a cheap hotel like this, you're kind of signing up to be around some low-quality individuals.
Staff very friendly and helpful. The room smell faintly of urine. The shower water was scalding hot & the water dripped all night. Entirely too much activity in the parking lot ALL NIGHT/MORNING LONG.
the location for my business Wifi access
The pictures are not what you get. It's obvious that the owners stay on the property as well as others. The first room didn't have heat, and the second room the sink didn't drain properly, the toilet didn't flush immediately after you used it, the bed dipped, and you could see daylight, and moonlight from under the door, because it looked like it was not properly installed. There were people outside fixing their cars, and racing the engine. Kayak should remove this hotel from their offerings, or least have someone go out an inspect the hotels they are recommending.
Location Sheets were dirty. Hair from someone else was left in bed and pillows. Horrible. Smell was gross.
It's nice that pets are allowed. Staff was friendly.
I spent a miserable night here, I had to call the front desk 3 times, the couple next door was fighting, not only in there room right next to us(the walls are paper thin)but also in the hallway. The front desk person called them but it didn't do any good.
Todo bien Que no dan desayuno
Good service at front desk The bed. Not snuff pillows and should have both frim an soft pillows. Better coffee
Location and easy access easy to get to and also to leave , plenty of resturants near and wallgreens next doorb Just the little bit of constrution going on
The staff was nice and helpful. The mattress was like sleeping on a box spring. The refrigerator did not work (and this is a new motel). There were no tissues in the room and no extra blankets. Also, there was noise from the room next door, so the soundproofing does not work.
Staff was very friendly and helpful Bath towels are extremely thin and small. The one time I did not bring my Priceline printout was the one time room charge exceeded the total price quoted. In this case, the room tax/fee and the WIfi fee. She did waive the wifi fee after discussion.
The Hotel was in a good location. The staff was very nice & helpful. The room was very clean & spacious. And I liked the fact that the room was located right by the stairs door. I was able to come in the at night and not bother anyone. There wasn't anything that I didn't like. The room met all my expectations. Thank you so much.....
Clean, location, friendly staff No comfortable chairs to sit in nor sleep in as I have back and hip proglems.
The room is large, the armchair comfy. the bed is (kingsize is fine. The breakfast is correct and coffee is availale all the day long. Free internet is available. It is faraway from dowtown with a lot of traffic. Taxi is 16-20£ a trip. Bus is not the good solution it needs 2 buses. Only one bus per hour.Room 119 is near the laundry avoid it if you want stay in the room after 9:30 and until 5:00pm
Good location, near down town Fort Worth and the Stockyards. Rooms where big en clean. Perfect bed. Free parking and Wireless internet. Good stay for the price. Very thin walls in the rooms, so you could hear the neighbours. Included breakfast was pittyfull, according to our european standard. Only wafels and toast, everything is sweet... We had breakfast in the Cracker Barrel at about 400 yards. Nice place to go.
the hotel staff were helpful with every need the room was clean and comfortable i would recommend this hotel to anyone traveling through the area