Pros (+) Nothing
Cons (-) The sheets had blood stains on them
3 stars
Coast Metro Vancouver Hotel
Photos of Coast Metro Vancouver Hotel
Overview
Within a 20-minute stroll from Rupert Station, The New 401 Hotel offers guests an ideal base while in Burnaby. It also provides a swimming pool, a lake and free Wi-Fi.
There are a range of amenities available to those staying at the motel, such as connecting rooms, a limousine service and a shopping mall. A fitness center is available to those wanting to keep up their exercise regimes while travelling.
The motel's rooms are comfortable and offer a kitchenette that is equipped with a microwave and a refrigerator. They are also equipped with a hair dryer, a telephone and cable/satellite channels.
Vancouver International Airport is around a 30-minute car ride from The New 401 Hotel and Renfrew Railway Station is within walking distance. Vancouver Public Library, Granville Street and Grouse Mountain are an easy car trip away.
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Amenities at Coast Metro Vancouver Hotel
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Upper floors accessible by stairs
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Garden view
- Telephone
- Mountain view
- City view
- Storage available
Services and conveniences
- Wake-up service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Outdoor
- Terrace/Patio
- Balcony
- Outdoor dining area
- Garden
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Clothes rack
- Wardrobe or closet
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Casino
Health and safety
- Daily housekeeping
- Cleaning products
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Coast Metro Vancouver Hotel
8.5
Very good
498 verified ratings
Wonderful
131
Very good
67
Good
58
Okay
33
Fair
62
Mediocre
45
Poor
102
Summary of reviews
Guests say
Guests highlighted issues with cleanliness and service, including dirty sheets and poor front desk interactions. However, some appreciated the location and amenities like free coffee and a nice courtyard. Overall, the hotel has potential but needs significant improvements in service and maintenance.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
386 reviews
2 out of 10
4 reviews
3.6 out of 10
3 reviews
All reviews
Pros (+) The hotel was in a good location as far as access to main streets and freeways. Restaurants and gas stations were close by and within walking distance. The back rooms were quiet with no street noice. Wi-Fi was available with a good connection.Big TV with good reception and cable channels.Staff at front desk were friendly and helpful. Coffee was available at the front desk but only after 8:00 am.
Cons (-) The NEW 401 Inn wasn't so new. This is an old hotel with old furniture, light fixtures and beds. Bed spreads had visible burn holes and I had them replaced immediately. The replacements had burn holes also. It's been a long time since I'visited seen flat sheets on the bottom of the mattress instead of fitted sheets.The room needed a good cleaning-- walls washed and Windows cleaned. The room did no...
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Pros (+) staff was pleasant
Cons (-) paid for mtn view, given room with no view. had to ask to switch, and point out i paid for view. not close to much. noisy traffic. sliding door to outside will not close/lock. dirty glass in wrapper. freezer full of frost in fridge also noisy from adjoining rooms housekeeping tried to come thru at 9am missing light in bathroom
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at The New 401 Inn?
The New 401 Inn offers a range of amenities including free parking, a fitness center, and a kitchenette in the rooms equipped with a microwave and a refrigerator.
What can I expect from the staff at The New 401 Inn?
Guests can expect super friendly and helpful staff who provide good customer service and are flexible when it comes to late check-outs.
How would you describe the cleanliness at The New 401 Inn?
The rooms at The New 401 Inn are described as super clean, with comfortable beds and a clean washroom. However, some guests have mentioned specific cleanliness issues in the bathroom and with the air conditioning/heating system.
When is the best time to visit The New 401 Inn?
The low season at The New 401 Inn is in January, while the high season is in May.
What practical information should I know about staying at The New 401 Inn?
Guests should be aware that the hotel is currently undergoing renovations, which may cause some noise and affect certain facilities. Additionally, the hotel offers free parking and is pet-friendly with accessible rooms available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Main Road
Several guests mentioned that rooms facing the main road experienced significant traffic noise, so consider requesting a room away from the busy highway for a quieter stay.
Check for Renovation Updates
Some guests reported ongoing construction and renovation work, which caused noise disturbances and limited access to certain facilities. It's advisable to inquire about the current status of renovations before booking.
Consider Bringing Earplugs
Due to the proximity to busy roads, some guests recommended bringing earplugs to minimize the impact of traffic noise, especially for rooms facing the main road.
Verify Room Facilities
A few guests noted issues with room amenities such as malfunctioning TV, lamps, and electrical plugs. It's advisable to verify the functionality of these facilities upon check-in and request room changes if necessary.
Inquire About Laundry Facilities
Several guests mentioned the absence of on-site laundry facilities, so if this amenity is essential, it's recommended to confirm the availability of such services before arrival.
Request Information on Breakfast
While some guests expressed a desire for breakfast options, others noted the absence of breakfast at the hotel. It's advisable to inquire about the availability of breakfast or nearby dining options.
Be Mindful of Odors
A few guests reported musty or unpleasant odors in the rooms, suggesting a need for improved cleanliness and odor control measures.
Stay Informed About Name Changes
Some guests encountered confusion due to the hotel changing its name, leading to difficulties in locating the property. It's advisable to stay informed about any recent name changes to avoid inconvenience.
Check for Cleanliness
Several guests highlighted cleanliness issues, including dirty floors, bathroom residue, and unclean bedding. It's recommended to inspect the room upon arrival and address any cleanliness concerns with the staff.
Be Aware of Additional Charges
A few guests mentioned unexpected charges for amenities such as towel cleaning, emphasizing the importance of clarifying additional fees and policies during the booking process.
Location
2950 Boundary Road, Burnaby, BC V5M 3Z9
What's nearby
- Avondale Park0.4 mi
- EA Canada1 mi
- Willingdon Heights Park1.1 mi
- Brentwood Park1.6 mi
- Harwood Park1.7 mi
- Forglen Park2 mi
- Burnaby Public Library Bob Prittie Metrotown Branch2.2 mi
- Metrotown Railway Station2.4 mi
- Central Park2.5 mi
- Kensington Park2.5 mi
- Lobley Park2.7 mi
- Burnaby Village Museum2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Coast Metro Vancouver Hotel
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $223 |
Average price (weekend night) | $256 |
When to book a room at Coast Metro Vancouver Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in BurnabyGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 4.7 mi |
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