Overview

The New 401 Inn

2950 Boundary Rd, Burnaby, BC V5M 3Z9, Canada
+1 604 438 3451

$65+

Overall guest ratings

5.3/10 Okay
Based on 399 reviews

Review highlights

  • 8.6
  • 3.6
  • 3.0
  • 3.0

Nearby

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    About

    When you stay at The New 401 Inn, you'll be within a 15-minute drive of Pacific Coliseum and Metropolis at Metrotown. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Nice touches like Select Comfort beds with premium linens are offered up in all rooms, along with balconies and DVD players.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Air-conditioned
    • Free parking
    • Concierge service
    • Laundry facilities
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    5.3 Okay
    Based on 399 reviews
    • 8.6 "Location is great."
      7.2 "Great parking, according to 72%."
      10.0 "Easily accessible by car, said 100%."
      9.2 "Near to public transport, according to 92%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.0 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.4 "86% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.0 "Awful rooms."
      3.4 "66% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "For 72%, the rooms looked old."
      3.2 "68% had problems with the shower."
      2.6 "74% found problems with the furniture."
      3.9 "61% said the bathroom was dirty."
      3.1 "69% didn't like the balcony."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% thought the tv was sub-standard."
      1.3 "87% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
    • 2.8 "Awful breakfast."
    • 2.7 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
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    Overall Rating

    6.0 Okay
    Based on 191 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.1 "High value."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.4 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      3.4 "66% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      2.4 "For 76%, the rooms looked old."
    • 2.6 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Overall Rating

    4.9 Okay
    Based on 111 reviews
    • 8.8 "Location is great."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.3 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.2 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."

    Overall Rating

    5.1 Okay
    Based on 31 reviews
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 2.7 "Awful rooms."

    Overall Rating

    6.1 Good
    Based on 63 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "High value."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 2.6 "Awful rooms."
      3.1 "69% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
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