Coast Metro Vancouver Hotel

The New 401 Inn offers a range of amenities including free parking, a fitness center, and a kitchenette in the rooms equipped with a microwave and a refrigerator.

Guests can expect super friendly and helpful staff who provide good customer service and are flexible when it comes to late check-outs.

The rooms at The New 401 Inn are described as super clean, with comfortable beds and a clean washroom. However, some guests have mentioned specific cleanliness issues in the bathroom and with the air conditioning/heating system.

The low season at The New 401 Inn is in January, while the high season is in May.

Guests should be aware that the hotel is currently undergoing renovations, which may cause some noise and affect certain facilities. Additionally, the hotel offers free parking and is pet-friendly with accessible rooms available.

Several guests mentioned that rooms facing the main road experienced significant traffic noise, so consider requesting a room away from the busy highway for a quieter stay.

Some guests reported ongoing construction and renovation work, which caused noise disturbances and limited access to certain facilities. It's advisable to inquire about the current status of renovations before booking.

Due to the proximity to busy roads, some guests recommended bringing earplugs to minimize the impact of traffic noise, especially for rooms facing the main road.

A few guests noted issues with room amenities such as malfunctioning TV, lamps, and electrical plugs. It's advisable to verify the functionality of these facilities upon check-in and request room changes if necessary.

Several guests mentioned the absence of on-site laundry facilities, so if this amenity is essential, it's recommended to confirm the availability of such services before arrival.

While some guests expressed a desire for breakfast options, others noted the absence of breakfast at the hotel. It's advisable to inquire about the availability of breakfast or nearby dining options.

A few guests reported musty or unpleasant odors in the rooms, suggesting a need for improved cleanliness and odor control measures.

Some guests encountered confusion due to the hotel changing its name, leading to difficulties in locating the property. It's advisable to stay informed about any recent name changes to avoid inconvenience.

Several guests highlighted cleanliness issues, including dirty floors, bathroom residue, and unclean bedding. It's recommended to inspect the room upon arrival and address any cleanliness concerns with the staff.

A few guests mentioned unexpected charges for amenities such as towel cleaning, emphasizing the importance of clarifying additional fees and policies during the booking process.