Guest reviews
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Overall Rating
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9.6 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 9.3 "93%liked the proximity to shopping ." 8.1 "81%appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." 9.1 "91%liked the proximity to sightseeing ." 8.6 "Great parking , according to 86%." -
8.9 "Breakfast is good."9.8 "98% were
happy with the price of the breakfast ." -
8.6 "Pool is good."8.8 "
Clean pool , said 88%." -
8.4 "Great service."8.9 "89% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 9.6 "Housekeeping was great , according to 96%." 7.3 "Lovely pool/beach service , according to 73%." 8.5 "85% said theconcierge service was amazing ." 8.3 "Hotel security was great , thought 83%." 9.8 "98% said therecreation staff was great ." 7.1 "71% said thebooking process went smoothly ." -
7.0 "High value."
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6.8 "Rooms are ok."5.5 "Only 55% said
rooms were big enough ." -
2.6 "Disappointing internet connection."2.9 "71% thought it was
overpriced ." 1.9 "81% said thewifi quality was bad ."
Overall Rating
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9.5 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 9.2 "92%liked the proximity to shopping ." 7.9 "79%appreciated the closeness to the beach ." 9.0 "90%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 8.2 "Great parking , according to 82%." -
8.9 "Pool is good."
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8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 9.5 "Housekeeping was great , according to 95%." 7.9 "79% said theconcierge service was amazing ." 8.2 "Hotel security was great , thought 82%." -
8.5 "Breakfast is good."9.8 "98% were
happy with the price of the breakfast ." -
6.8 "Average value."
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6.6 "Rooms are ok."5.0 "Only 50% said
rooms were big enough ." -
2.6 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ." 2.6 "74% thought it wasoverpriced ."
Overall Rating
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9.7 "Terrific location."
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9.1 "Excellent breakfast."
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8.8 "Pool is good."
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8.5 "Great service."8.9 "89% found the
staff to be very friendly ." -
6.5 "Average value."
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6.4 "Rooms are ok."
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2.3 "Disappointing internet connection."2.6 "74% thought it was
overpriced ."
Overall Rating
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9.2 "Terrific location."
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9.1 "Excellent breakfast."
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8.3 "Pool is good."
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8.2 "Great service."9.0 "90% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." -
7.1 "High value."
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6.9 "Rooms are ok."
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3.0 "Disappointing internet connection."3.5 "65% thought it was
overpriced ." 1.9 "81% said thewifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
location is good. the beds were comfy. rooms really small. noisy,
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9.1review from
The location on the marina is very good for boat activities, restaurants, and shopping. You can walk anywhere from this central location. The staff, accommodations and security are also very good. Can be noisy at times.
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5.7review from
The rooms were clean, other than the front desk the staff was friendly and helpful. location is nice for marina traffic and getting to inner city shopping as well as getting to beach. included breakfast buffet was nice although lacking a bit of daily variation. Front desk refused to honor price of extra child per reservation. online said extra $10 per day, front desk wanted to charge $100 extra per day. front desk said if they had an email or call they would honor $10 charge. after an hour on the phone to get a supervisor to agree to talk to front desk, front desk refused to talk to them and refused to honor $10 charge offering instead $30 per day. the room they gave us then was behind/above the pool/bar kitchen. so 5am every morning we got to listen to staff prepping breakfast, pots, pans, conversations. fold out bed was wrapped in plastic and had no bedding. took 2 hours to get bedding after calling 3 times, not to mention the mattress itself, I've had waffles that were thicker than this and probably would have been more comfortable to sleep on. Tesoro rules prohibit external food/drink in rooms so we were not allowed to bring our groceries into rooms, even though we had a kitchenette and staff at elevators check suspicious bags before letting you up. also states that the fridge in room is for honor bar items ONLY - if you remove items from the fridge (beer/soda), even if you don't open them you will be charged. if you put other items in fridge you will be charged. will not be returning at any price.
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7.4review from
In the heart of the Marina, is both good as a lot of events/ activities close by but the flip side you'll be close to a army of folks trying to sell you stuff, trips & Time shares etc. Pool staff are good. They use a wrist band system so be ready to wear that for the week. Had an issue with the magnetic keys were I had to get replacements pretty much every day!
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9.7review from
The room was updated with uber comfy bed and amazing view of the harbor. Staff was amazing. Location is perfect...by the harbor with lots of shopping and restaurants and activities all within 2-5 minutes walking distance. Food at La Vista is very good. The pool and git tub overlooking the harbor is cool. We had an issue with the in room safe and maintenance was there both times within 5 minutes. No complaints from me.
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8.0review from
Friendliness of staff that helped my husband and I out. The guys at the bar at 5pm telling us that its happy hour. Concierge that confirmed all of our activities as well as rescheduling them so we can worry less about our vacation. One of the best vacation we have taken in a long time. Toilet in our room couldn't stop leaking even though we told them daily. Bees that showed up on the pankakes and fench toast for breakfast. Charging us incorrectly for the mini fridge and didn't stock the big bottles of water in the fridge toward middle of vacation
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6.0review from
The amenities and facilities Getting violated – the maid went into my suitcase and took out my wallet and took out all my cash while I was at the pool
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8.2review from
The location is the best part. You're right on the marina and can take a $5 water taxi to the beach. Plenty of places to eat and shop in the Marina area. The property itself is better than I expected in Mexico. Staff was very friendly and the property was clean. The pool was great. Waiter kept our glasses full. It's located 3 blocks from Cabo Wabo which is perfect since we came down for Sammy's Birthday Bash. The food options on site are all average. Everything was good but not great. The concierge was great at helping us plan a sunset sailboat cruise. It was perfect! We plan on staying here again. The food was average.
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6.2review from
Location is excellent - you can walk in right off of the marina. Breakfast is ok. Pool area was nice. Staff is friendly and attentive plus they are very helpful in assisting you to make arrangements (for transportation, information, etc). Close to downtown area where there are lots of night clubs as well as bars and strip clubs. Lots of decent bands playing at the restaurants and bars. Also, the hotel is close to activities such as glass bottom boat tours, parasailing, jet skis, etc. You can see beautiful fish and sea lions swimming while walking along the marina. They offer a shuttle service to the airport which is cheaper than calling a cab. No washcloths in bathroom (make sure to bring your own washcloth or a wash poofy). Paid extra for wifi to use on our cell phones and it was incredibly slow. Stay was "uncomfortable" - you pretty much are forced to either hang out in your room or wonder out to the marina where you will spend money and get harassed by solicitors every 5 feet. We visited the pool area in the evening and it was not crowded at all but not sure what it is like during the day. Layout of the hotel is a little confusing - it was difficult to try to find the pool area.
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5.7review from
First day was put into a lower level room than we paid for. Room was up a narrow stairway with now 2nd way out. Big danger during a fire.
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8.8review from
Loved the included buffet breakfast. Good value. Love the location on the waterfront. The room was a little small.
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9.1review from
Location, location, locstion Smell by outside bar
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6.8review from
This is located in the marina right on the water. Huge 2nd floor terrace for lounging and watching the boats come in and out. Breakfast included had good selection and ready to order omelette bar. Taxi drivers still know this as "Wyndham". It's an old building, and you can feel it, but for a budget hotel it hits the mark.
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10.0review from
Very friendly service and concierge. In a great location that is walking distance from beaches and the citylife. On the marina, so we had a wonderful view.
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6.0review from
Location to marina was great Air conditioning in room could be better but that is standard for cabo san lucas
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5.1review from
Location and cost They could not get the room type correct and then upsold us all on rooms that we already booked
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7.4review from
Alberto & Gustavo at the pool bar were great and treated us very well. didnt realize it was over Spring Break, lots of shwasted College kids
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6.5review from
Location,breakfast and pool area. The staff tried. Large bath in junior suite had room for toiletries unlike regular room. Upgrades of property are in progress. Good view of marina. Jr suite was large but only provided one chair at the desk and the ones on the balcony. Coffee never replenished stayed multiple nights. The bed was comfortable but pillows were bad. Spring break stRted at the end of the trip and location was very noisy .
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4.0review from
Marina No meat at breakfast buffet. Shower curtain was rusted and towels fraid on edges. Didnt replace water daily for coffee. Front staff stupid.
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6.6review from
the hotel did not have my confirmation number in the system and it delayed my check-in, also if they were soldout I would have had to find lodging on my own.
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8.8review from
location is good. the beds were comfy. rooms really small. noisy,
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9.1review from
The location on the marina is very good for boat activities, restaurants, and shopping. You can walk anywhere from this central location. The staff, accommodations and security are also very good. Can be noisy at times.
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9.7review from
The room was updated with uber comfy bed and amazing view of the harbor. Staff was amazing. Location is perfect...by the harbor with lots of shopping and restaurants and activities all within 2-5 minutes walking distance. Food at La Vista is very good. The pool and git tub overlooking the harbor is cool. We had an issue with the in room safe and maintenance was there both times within 5 minutes. No complaints from me.
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8.0review from
Friendliness of staff that helped my husband and I out. The guys at the bar at 5pm telling us that its happy hour. Concierge that confirmed all of our activities as well as rescheduling them so we can worry less about our vacation. One of the best vacation we have taken in a long time. Toilet in our room couldn't stop leaking even though we told them daily. Bees that showed up on the pankakes and fench toast for breakfast. Charging us incorrectly for the mini fridge and didn't stock the big bottles of water in the fridge toward middle of vacation
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8.2review from
The location is the best part. You're right on the marina and can take a $5 water taxi to the beach. Plenty of places to eat and shop in the Marina area. The property itself is better than I expected in Mexico. Staff was very friendly and the property was clean. The pool was great. Waiter kept our glasses full. It's located 3 blocks from Cabo Wabo which is perfect since we came down for Sammy's Birthday Bash. The food options on site are all average. Everything was good but not great. The concierge was great at helping us plan a sunset sailboat cruise. It was perfect! We plan on staying here again. The food was average.
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8.8review from
Loved the included buffet breakfast. Good value. Love the location on the waterfront. The room was a little small.
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9.1review from
Location, location, locstion Smell by outside bar
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10.0review from
Very friendly service and concierge. In a great location that is walking distance from beaches and the citylife. On the marina, so we had a wonderful view.
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7.4review from
In the heart of the Marina, is both good as a lot of events/ activities close by but the flip side you'll be close to a army of folks trying to sell you stuff, trips & Time shares etc. Pool staff are good. They use a wrist band system so be ready to wear that for the week. Had an issue with the magnetic keys were I had to get replacements pretty much every day!
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6.8review from
This is located in the marina right on the water. Huge 2nd floor terrace for lounging and watching the boats come in and out. Breakfast included had good selection and ready to order omelette bar. Taxi drivers still know this as "Wyndham". It's an old building, and you can feel it, but for a budget hotel it hits the mark.
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7.4review from
Alberto & Gustavo at the pool bar were great and treated us very well. didnt realize it was over Spring Break, lots of shwasted College kids
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6.6review from
the hotel did not have my confirmation number in the system and it delayed my check-in, also if they were soldout I would have had to find lodging on my own.
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5.7review from
The rooms were clean, other than the front desk the staff was friendly and helpful. location is nice for marina traffic and getting to inner city shopping as well as getting to beach. included breakfast buffet was nice although lacking a bit of daily variation. Front desk refused to honor price of extra child per reservation. online said extra $10 per day, front desk wanted to charge $100 extra per day. front desk said if they had an email or call they would honor $10 charge. after an hour on the phone to get a supervisor to agree to talk to front desk, front desk refused to talk to them and refused to honor $10 charge offering instead $30 per day. the room they gave us then was behind/above the pool/bar kitchen. so 5am every morning we got to listen to staff prepping breakfast, pots, pans, conversations. fold out bed was wrapped in plastic and had no bedding. took 2 hours to get bedding after calling 3 times, not to mention the mattress itself, I've had waffles that were thicker than this and probably would have been more comfortable to sleep on. Tesoro rules prohibit external food/drink in rooms so we were not allowed to bring our groceries into rooms, even though we had a kitchenette and staff at elevators check suspicious bags before letting you up. also states that the fridge in room is for honor bar items ONLY - if you remove items from the fridge (beer/soda), even if you don't open them you will be charged. if you put other items in fridge you will be charged. will not be returning at any price.
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6.0review from
The amenities and facilities Getting violated – the maid went into my suitcase and took out my wallet and took out all my cash while I was at the pool
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6.2review from
Location is excellent - you can walk in right off of the marina. Breakfast is ok. Pool area was nice. Staff is friendly and attentive plus they are very helpful in assisting you to make arrangements (for transportation, information, etc). Close to downtown area where there are lots of night clubs as well as bars and strip clubs. Lots of decent bands playing at the restaurants and bars. Also, the hotel is close to activities such as glass bottom boat tours, parasailing, jet skis, etc. You can see beautiful fish and sea lions swimming while walking along the marina. They offer a shuttle service to the airport which is cheaper than calling a cab. No washcloths in bathroom (make sure to bring your own washcloth or a wash poofy). Paid extra for wifi to use on our cell phones and it was incredibly slow. Stay was "uncomfortable" - you pretty much are forced to either hang out in your room or wonder out to the marina where you will spend money and get harassed by solicitors every 5 feet. We visited the pool area in the evening and it was not crowded at all but not sure what it is like during the day. Layout of the hotel is a little confusing - it was difficult to try to find the pool area.
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5.7review from
First day was put into a lower level room than we paid for. Room was up a narrow stairway with now 2nd way out. Big danger during a fire.
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6.0review from
Location to marina was great Air conditioning in room could be better but that is standard for cabo san lucas
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5.1review from
Location and cost They could not get the room type correct and then upsold us all on rooms that we already booked
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6.5review from
Location,breakfast and pool area. The staff tried. Large bath in junior suite had room for toiletries unlike regular room. Upgrades of property are in progress. Good view of marina. Jr suite was large but only provided one chair at the desk and the ones on the balcony. Coffee never replenished stayed multiple nights. The bed was comfortable but pillows were bad. Spring break stRted at the end of the trip and location was very noisy .
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4.0review from
Marina No meat at breakfast buffet. Shower curtain was rusted and towels fraid on edges. Didnt replace water daily for coffee. Front staff stupid.
