Cagayan de Oro hotels

Pros: Staff were so nice. Location was excellent, with easy access to taxis or other forms of transport. Food served during breakfast was great.

Pros: Service at the lobby

Cons: Traffic outside

Pros: The staff and the breakfast

Cons: Nothing.

Pros: Had a roof top pool.

Cons: The plumbing was poor, shower did not drain well ,water backed up onto the bathroom floor.

Pros: Club Lounge staff (Joel, Anton, Christian) were attentive and efficient, regardless of who guests are. We were at the Lounge with CDO mayor and his family, yet the staff divided their "patience" towards us all. Keep up the good work!

Cons: Europcar hotel staff seems mindless of time. They seem to lack coordination with the possibility their guests may be leaving and desire to leave immediately. Drivers to and from airport were very nice, thank you.

Pros: Great staff, very helpful and friendly. They were always pleasant and genuine. When I alerted them to some issues (bathroom exhaust fan not working, door lock battery failure), they were very prompt to repair it. The breakfast is very good and has a lot of variety. I used executive lounge but I believe it's the same options in the normal dining area. The location is right next to a mall, so very convenient. They have security at the doors, so you feel very safe there. There's a small drive where taxis are able to pull up for transport. The rooms were always very clean. My first night there was a stain on the bed sheet, but they replaced it. There were no bugs, and no bed bugs. The beds are comfortable, and the room was very quiet! If you need transport somewhere, they will arrange it for you -- be sure to ask for driver named Arthur Santos, he is outstanding.

Cons: I stayed at this hotel on two separate occasions within the same period of time and in two separate rooms. Both times the exhaust fan in the bathroom didn't work, and the shower leaked water onto the bathroom floor. The rooms are clean but need some updating.

Pros: Excellent location, in the city center. Staff were very helpful & friendly. Good facilities.

Cons: Food quality ain’t that good esp breakfast, no healthy choices. Cleanliness in the room had always been an issue ever since I started staying in this hotel years back

Pros: I really love how all the staffs are very accommodating and nice. Plus the location is in the heart of the city so its very easy to go around.

Cons: I didnt like the rooms that much. The towels felt like they aren't clean or maybe it just looks very old and over washed. The pillows and sheets are not all the same as well. There's no blow dryer in the room also, so you'll have to request that in the housekeeping.

Pros: Located at the city center. Very close to malls.

Cons: Check-in time was 2 p.m. but our room was not ready until 30 minutes later.

Pros: Comfortable bed, good shower, helpful staff and nice setting

Cons: Drinks were very expensive (mango juice was P280) The buffet breakfast was cold

Pros: Excellent location. Near two majors malls. Easy access to airport.

Cons: Bathroom isn’t ergonomically designed.

Pros: Location

Cons: No elevator especially for PWD/Senior Citizens

Pros: Very convenient location. A short walk between two big shopping complexes; SM and Ayala Malls.

Cons: Bedding not very clean. Walk up 3 levels and breakfast not good!

Pros: Property is accessible which is very important for me.

Cons: N/a

Pros: Staffs are friendly, courteous and professionals. Very close to the malls.

Cons: Maybe a more faster WIFI connections will be appreciated.

Pros: Neat and clean. Staff are very accommodating.

Cons: No elevators.

Pros: Accessible to Malls, its clean and staffs are Polite

Cons: No Lift

Pros: The location of the Pensionne house was great! It was only a 3-5 min. walking distance to SM and Centrio. It is also nearby to other malls such as Gaisano and Limketkai

Cons: 1. The blanket is too thin 2. Wifi connection is very slow

Pros: maybe the location

Cons: the manner of hotel, I can't get money refound when I want to check out 2 day in advance

Pros: The location was perfect its between all the malls

Cons: The breakfast was not good It's was cold and pitiful. The bathroom was very small 1.5m in 1.5m The air cone was noisy and not making the room cold The curtain it was not covering the window good There was light coming from the window .I didn't sleep cuz of it The safety box made me so worry because I put my document inside then in the next day I tried to open but no way the safety box not working but I kept trying until it's open by coincidence . We felt with slight earthquick at 8 pm then the girls in the reseption unfortunately they didn't warn the guests about it in case of emergency anyway I didn't liked them at all There is one girl she lied to us about the airport she said 20min far away from the hotel actually it was 1 hour going to the airport In the last I want ask Is this hotel 4 star realy I have a doubt. Not recommended at all

Cons: No warm water and compliments like water, coffee/ tea.

Pros: Location

Cons: the entrance, the toiletries

Pros: We like the friendliness of the staff and their warm smiles... We got the family room for 4 adults. It's fairly huge with enough closets for us... easy to move around. The bathroom is quite small but tolerable and clean... the shower and bidet are good with no water shortage

Cons: I have been booking rooms for years through booking.com and this was the first time that I misunderstood it.. it said that the property will charge you before you stay. However, when we arrived, we realised that wasn't the case.. They still would have to run/swipe the actual card before we could check in.. Good thing my bro brought his credit card.. If not, we would have to withdraw and pay in cash which would be a hassle... The property should highlight it that they will not charge the credit card and that it's only for booking purposes to prevent confusion/ misunderstanding..

Pros: It’s cleanliness & easy access to mostly everything you need. The laundromat is an added bonus!

Pros: The staff at the reception desk, the bed , the executive suite

Cons: breakfast should improve in quantity and in quality

Pros: Mostly everything

Cons: Noisy neighbors in corridors yelling and screaming early in the morning

Pros: Hotel was very near malls and restaurants. Staff were friendly.

Cons: Limited food at restaurant. Slow internet connection. Rate was only promo. Published rate does not match what they offer.

Pros: The linens and pillows are one of the things that I like of their rooms.

Cons: We just encountered some problems regarding our stay with regards to the use of terminals for credit card transactions which were not working. Also, during our first night when floods were impossible for us to go out, the restaurants in the hotel is closed. So there is no way for us to order food even if it said so in the menu that was in our room.

Pros: The atmosphere was excellent security was great and staff courtesy was exemplary

Cons: Food and drinks was a bit pricy

Pros: breakfast ..my Filipino wife thought was good ..but as a foreigner some things could be better .location of hotel is good staff excellent ..nice roof top bar .all in all very good .

Cons: breakfast for me ............

Pros: The view

Cons: The karaoke buttons

Pros: Bed is clean..

Cons: Rude staff !! ( counter guy ) I was asking for menu he answered me Wala.... then instead of transferring my call sa restaurant.. he dropped it.. so rude! Then i call back again.. for 4x no one answered me.. I talked to the Hotel Manager on the rude behavior of their staff .. i was thankful that the Hotel Manager was apologetic and acted immediately on the issue.. If you have other options.. i suggest you choose other hotel.. bad experience here!

Pros: The view and cleanliness and staff helpfulness

Cons: Everything was perfect

Pros: Excellent staff! The front desk staff and security were excellent during our stay. Since we were a couple of one Filipino and one American and strangers to the area we were treated quite well. Most often information was given in both languages so we both understood well. Very friendly and helpful in exploring CDO's local style. Comfortable beds and clean rooms. Security takes good care of you, flags cabs and opens doors because they recognize you as a guest.

Cons: Soft opening a little too soft. No coffee or tea in room or available. No amenities to speak of other than toiletries in room. Never saw fitness center or restaurant or bar or tennis. Exterior glass above first floor is very dirty.

Pros: I like the location, very accessible.

Cons: My boyfriend complained that the towels looked dirty. Even when we asked for fresh ones.

Cons: While checking out my sister had a very long exchange with the receptionists because of the deposited money during check in..apparently they haven’t have the record about it..they asked when and to whom it was given etc etc..it was annoying- - seriously?? My family couldn’t checked in,got the room key and slept overnight without giving a deposit which is by the way clearly written in their policy for check in..

Cons: Room 901... lamp doesn't work, sink was rusty/mold. No wash cloth. Towels delivered are not completely dry. I don’t like that shower room has no door. Breakfast don't have any pork at all. They should state in their website that New Dawn Plus doesn’t serve pork for breakfast. My daughter likes pork tucino, ham, pork adobo, bacon. We stayed for 13 days and it was not worthy what I paid for. Also, its very annoying that there electronic key didn’t work many times. Foods are cold, fruits are the same everyday, papaya, watermelon, pineapple, no mango or banana at all. Wifi was very weak.

Pros: They allowed us to check in early at 7:00 am. Staffs are very accommodating. Located at the heart of the city. Excellent facilities. At night you can chill w/ your family/friends at the roof deck with an amazing City View.

Cons: Nothing.

Pros: Comfy bed and newly built hotel

Cons: Slow elevator. Blockage on emergency stairs exit

Pros: Good location

Cons: Cleanliness can be improved.

Pros: Convenient if you are planning to catch the bus the next day, but a little noisy speacially in early morning

Cons: Noisy beeping horns of so many vehicles. Specially in early morning like 4am.

Pros: Close to transportation and markets

Cons: Nulla

Pros: Location is good for vans buses but gets noisy, Big room,

Cons: The check in process sucks!!. There was '' NO WAY ON EARTH '' that girl was going to let me into the room even 10 mins earlier. She said management policy. No ''ONLINE BOOKINGS '' can get into room s early, So Mr manager/owner. That is a load of rubbish.

Pros: OK place for terminal. Check the times so you get the right person. On check out the girl was polite, smiles. Room attendants ( boys ) very polite.

Cons: ON CHECKING IN, the girl was miserable, did not know who i was, no idea of my booking, and asked if i wanted room for SHORT TIME. I gave her my name 3 times but she insisted i spell it...MESSENGER. because she was a miserable ar** i refused to spell the most common used thing on the internet. I think she was having a stupid moment.

Pros: every thing

Pros: It is conveniently located inside the bus terminal.

Cons: The personnel are the most unwelcoming staff I've ever encountered. The linens have signs that they may have been used by previous guests and were not cleaned and changed at all.

Pros: Close to almost everything.

Pros: Good value for money and location is great! It's just across the Agora terminal so commuting to other destinations especially to airport is hassle free.

Cons: We stayed there for 3 days but they did not even clean the room, which was supposedly on a daily basis, even if we requested them to do so. Also, the videoke was up until the wee hours in the morning. And there's no hair dryer.

Pros: Bed's comfortable. Hot shower's good. It literally is just beside the Agora Terminal station. Despite being near, you won't be disturbed much with the noise. Great value for money too.

Pros: The place is clean, the bed was excellent without bedbugs! Jeepneys, vans, buses and the port all right there. Groceries and Jolibees and absolutely the best internet speed in the Philippines. It’s in a bad area of town but you have security at the property. It is my go to place in CDO and all for under $20 a night!

Cons: Don’t go exploring the neighborhoods at night.

Pros: Its like you’re Home

Cons: None

Pros: Awesome.... Cool

Pros: Location

Cons: Beds too small

Pros: Large and comfortable room.

Cons: Breakfast was't very tasty.

Pros: no hot shower, leaking sink, bedding no good as well as the lighting.

Cons: Shower drains are clogged and it took almost three days for the maintenance guy to show up. Bathroom sink is broken, no cold water.

Pros: Space is okay. The staff are welcoming. We had what we need.

Cons: Towels are old. The room was not so clean. No parking area.

Cons: Old furnitures, water for shower pressure take too long for a shower.

Pros: Friendly staffs

Cons: Not clean and outdated

Pros: the place is conspicuous and elegant.

Pros: $$$

Cons: No shampoo and toothpaste

Pros: The guard at parking area is approachable kind.

Cons: Clog cr, no rags,

Pros: The place is clean. Good location.

Cons: The wifi connection in our room is very poor...

Pros: Buffet breakfast at reasonable price...

Cons: They don't have a guard who will check who entering in the front door. Because when I get inside direct to the elevator. There's a man who followed me. But he never push his floor button. When it turns in 5th floor as I were I go. He is the first one who go out. He look for every room number, I guess. what I amazed, he never get inside in any room and I feel he waited for me. I get feel nervous I never get inside first at my room I walked thru near at the fire exit.. until I never noticed he was far away for few steps. Then I lock up immediately..double lock..After a few minutes. I heard a few knocks at our room.. but I guess he noticed there's a little hole in the door that I could see who's outside... Bad experience but still I'm grateful that the rooms has secured features.

Pros: location. easy to get cabs, go to and fro the airport, nearby malls. nice simple hotel; reasonable for the price. don't expect much. wifi was fine. breakfast simple but sufficient.

Pros: Foods is nöt that good

Cons: Its nice place near to everything

Pros: The location is good. There's a convenience store nearby.

Cons: The signal of wifi is weak. You have to go near the door to catch a little signal

Pros: The location!

Pros: Accessible to shops and a lot of restos nearby.

Cons: We were upgraded to a superior room free of cost but the room is not superior at all as shower curtain was broken. No floor towel or mat which made the floor always wet.

Pros: What impressed me is the actual location of the travel pod, very accessible to Lim Ket Kai Center where the Magnum Van for LIA is located since I had an early flight the next day. Very good for travelers. Location is near to coffee shop, pharmacy, fast food, and ATM. Very safe and accessible.

Cons: There was no phone signal inside my room. I think Php 1,000.00 is too much for a room with a shared toilet and bath.

Pros: Excellent location, comfy beds, great showers

Cons: Limited plugs for charging gadgets, but they do offer extension cords at the lobby.

Pros: i like the location

Cons: common bathroom and showers

Pros: relaxing, good staff, peace and quiet

Pros: Clean room,quite environment,good HD TV.Nearby have 5 big shopping mall .

Cons: Some place has bad WIFI signal.

Pros: Location and property itself

Cons: A/C is not that cool enough. We requested to have it adjusted but 16C is already its maximum.

Pros: The location, the bed!

Cons: Space of the room was quite small.

Pros: The area was clean and maintained.. The room was cozy enough.. The music was relaxing..

Cons: I had this one particular problem with the home keeper, shes not that approachable compared to people at front desk..

Pros: There is a pharmacy outside wherw u can buy some personal stuff but it is not open 24 hours.

Cons: Dirty bed sheets with old stains. Old facilities, aircon not so friendly. Wifi connection is horrible, i have to call so MANY times in a day just to be fixed. I think they control the wifi connection. No signal of mobile phone inside the room. It was terrible. Room is very small. Towels are very small and thin. Outside the hotel, the guard has to bear with flying insects. No shampoo provided, soap are very cheap in quality. Access are through stairs, so if you have so many things you know what to expect.

Pros: Hotel is nice and clean. Accessible to all important establishment like, convenience store, fast food store , and most importantly the magnum shuttle bus to airport. Ideal for short stay.

Cons: difficult to connect. Need to upgrade WiFi .

Pros: the room is clean and comfortable. the person who took us to the room was very friendly, accommodating and helpful. the airconditioner is working well.

Cons: we waited for an hour for the keys. nobody could give us the exact room number. taxis and other public utility vehicles are not available especially early in the morning.

Pros: Good services of bell boy

Cons: Some staff are not that good in p.r.

Pros: The property is very clean,we feel like we are at home..

Cons: The one incharge the property very much accomodating..No problem for the wifi connection.

Pros: 1. Comfortable & clean room / many pillows 2. Helpful guards when requesting taxis

Cons: 1. Excess paperwork during check-in despite booking confirmation provided. 2. Property location makes travel from property after 9 pm potentially problematic for those without own vehicle. 3. Noisy construction in other parts of property from 9 am. No notice given. Construction went on throughout the day.