After the check in they asked additional 2000 Egyptian Pound for the room. In the night, they asked the money on top of the booking amount. Don’t stay at Hotel City Palace Cairo.
4 stars
City Palace Hotel
Photos of City Palace Hotel
Overview
Central hotel with a 24-hour front desk connected to a rail/subway station in Cairo Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a convenience store. City Palace Hotel offers 50 air-conditioned accommodations with minibars and complimentary toiletries. LCD televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Amenities at City Palace Hotel
- Restaurant
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Laundry service
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Shampoo
- Trash cans
Services and conveniences
- Car rental
- Wake-up service
- Currency exchange on-site
- Mini-market on site
- Tour desk
- 24hr front desk
- Key access
Accessibility and suitability
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Private entrance
Bathroom
- Toilet
- Toilet paper
- Shower
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Breakfast in the room
- Food can be delivered to guest accommodation
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Bedroom
- Clothes rack
- Socket near the bed
- Wardrobe or closet
General
- Window
- Family rooms
- Storage available
Laundry
- Ironing service
- Laundry service
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Workspace
- Fax/photocopying
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Reviews of City Palace Hotel
7.2
Good
1356 verified ratings
Wonderful
525
Very good
154
Good
126
Okay
88
Fair
100
Mediocre
78
Poor
285
Summary of reviews
Guests say
Guests appreciated the hotel's great location near attractions like the Egyptian Museum, but many expressed dissatisfaction with the cleanliness of the rooms and common areas, as well as the quality of service. Issues such as broken amenities and inadequate breakfast options were frequently mentioned, leading to an overall negative experience for several visitors.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.2 out of 10
442 reviews
5.8 out of 10
19 reviews
2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast is local style and good enough, and the hotel offers kids meals for families.
Is the hotel staff helpful and accommodating?
The staff are extremely helpful and available 24 hours a day. They will try to accommodate your requests as best as they can.
How is the cleanliness of the hotel rooms?
The rooms are very clean, and the beds are comfortable. However, some guests have mentioned issues with cleanliness, such as dirty shades and bathroom cleanliness.
What are the parking options at the hotel?
The hotel offers parking, and it is located in a central location with easy access to other locations.
When is the best time to visit the hotel?
The high season is in July, and the low season is in November. However, some guests have experienced issues with electricity and room amenities during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Earplugs
Some guests noted that the street noise can be quite loud, especially at night. Packing earplugs might help ensure a good night's sleep.
Check Room Amenities
Prior to booking, it's advisable to confirm the availability of essential amenities such as hot water, heating, and functioning air conditioning, as a few guests reported issues with these facilities.
Be Mindful of Currency Exchange
Some guests reported unfavorable currency exchange rates when converting money at the hotel. It might be wise to consider alternative options for currency exchange.
Verify Room Conditions
Before settling in, it's advisable to thoroughly inspect the room for any maintenance issues, such as broken doors or windows, to ensure a comfortable stay.
Plan for Power Outages
Guests mentioned frequent power outages, particularly in the evenings. Being prepared with a flashlight or keeping electronic devices charged could be beneficial during these instances.
Bring Toiletries
Some guests noted that the hotel did not consistently provide essential toiletries, such as towels and toilet paper. Bringing along these items might be helpful.
Be Cautious of Booking Prices
Several guests reported discrepancies between the initially quoted price and the amount charged upon arrival. It's recommended to clarify the total cost before confirming the booking.
Explore Nearby Attractions
The hotel's central location near Tahrir Square and the Egyptian Museum makes it convenient for exploring popular landmarks and accessing public transportation.
Consider Alternative Dining Options
While the hotel offers breakfast, some guests found the options limited. Exploring nearby cafes and restaurants could provide a more varied dining experience.
Location
1 El Amir Qadadar Street, Tahrir Sq., Cairo 11512
What's nearby
- Tahrir Square147 yd
- Downtown Cairo426 yd
- Egyptian Museum0.3 mi
- Qasr al-Nil Bridge0.5 mi
- Cairo Tower0.8 mi
- Gezira Island1.2 mi
- Manial Palace and Museum1.2 mi
- Mosque of Ibn Tulun1.3 mi
- Khan el-Khalili1.5 mi
- Al-Hussein Mosque1.6 mi
- Al-Azhar Park1.7 mi
- Mosque of Muhammad Ali1.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about City Palace Hotel
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $33 |
Average price (weekend night) | $31 |
When to book a room at City Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at City Palace Hotel
FAQs when booking at City Palace Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in CairoGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Cairo |
Distance to airport | 11.6 mi |
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