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Serrano Palace
Best Housekeeping Staff

Playa Son Moll s/n, 07059 Cala Ratjada, Balearic Islands, Spain
+34 971 563 350

Call

+34 971 563 350

Overall guest ratings

9.3/10 Excellent
Based on 977 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.5
  • 5.4

Good to know

  • Friendly atmosphere
  • Professional service
  • Spacious rooms
  • Friendly service

Nearby

    Show all

    About

    A great choice for a stay in Cala Ratjada, Hotel Serrano Palace features a marina and offers an airport shuttle (available on request) for EUR 15-100 per person. You can grab a bite to eat at the restaurant and visit the spa to be pampered with facials or aromatherapy. An indoor pool and an outdoor pool are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and bathrobes.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    9.3 Excellent
    Based on 977 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
      9.7 "97% loved the sauna."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.6 "96% said the reception staff was great."
      7.7 "77% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
      9.7 "Management was excellent, said 97%."
      8.1 "81% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "Clean pool, said 100%."
      8.9 "89% said the bathroom was clean."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.4 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      9.4 "94% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
      7.4 "74% thought it was pleasantly quiet."
      8.6 "86% were satisfied with the air conditioning."
    • 9.4 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.4 "Internet is average."
      5.4 "54% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."

    Overall Rating

    9.4 Excellent
    Based on 771 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
      9.7 "97% loved the sauna."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      8.0 "80% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
      9.6 "Management was excellent, said 96%."
      7.8 "78% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "Clean pool, said 100%."
      8.7 "87% said the bathroom was clean."
    • 9.4 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      9.3 "93% said the beds were comfortable."
      9.7 "97% liked the big bathroom."
      7.5 "75% thought it was pleasantly quiet."
      8.4 "84% were satisfied with the air conditioning."
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.2 "Internet is average."
      5.5 "55% thought it was adequately priced."

    Overall Rating

    9.3 Excellent
    Based on 146 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.4 "74% said the recreation staff was great."
      9.6 "96% said the reception staff was great."
      8.2 "82% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      9.7 "Management was excellent, said 97%."
    • 9.4 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      9.8 "98% liked the big bathroom."
      9.2 "92% said the beds were comfortable."
      7.4 "74% thought it was pleasantly quiet."
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
    • 4.9 "Internet is poor."

    Overall Rating

    9.6 Excellent
    Based on 58 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      9.4 "94% said the beds were comfortable."
    • 9.3 "Terrific location."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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