Overview

Hotel Serrano Palace
Best Housekeeping Staff

Playa Son Moll s/n, 07059 Cala Ratjada, Balearic Islands, Spain
+34 971 563 350

$105+

Overall guest ratings

9.4/10 Excellent
Based on 838 reviews

Review highlights

  • 9.7
  • 9.7
  • 9.6
  • 6.3

Good to know

  • Professional service
  • Friendly atmosphere
  • Spacious rooms
  • Friendly service

Nearby

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    About

    A great choice for a stay in Cala Ratjada, Hotel Serrano Palace features a marina and offers an airport shuttle (available on request) for EUR 15-100 per person. You can grab a bite to eat at the restaurant and visit the spa to be pampered with facials or aromatherapy. An indoor pool and an outdoor pool are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and bathrobes.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    9.4 Excellent
    Based on 838 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
      9.8 "98% loved the sauna."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.2 "92% said the reception staff was great."
      8.6 "86% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
      8.6 "86% found the restaurant service to be one of the best."
      9.7 "Management was excellent, said 97%."
      10.0 "100% were happy with the room service."
    • 9.6 "Perfectly clean."
      9.6 "96% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "Clean pool, said 100%."
      9.1 "91% said the bathroom was clean."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.4 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      9.7 "97% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
      8.0 "80% thought it was pleasantly quiet."
    • 9.4 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.6 "City centre within easy reach, said 96%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 6.3 "Internet is average."
      6.5 "65% thought it was adequately priced."
      6.5 "65% thought the wifi quality was ok."

    Overall Rating

    9.4 Excellent
    Based on 636 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
      9.7 "97% loved the sauna."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.1 "91% said the reception staff was great."
      8.6 "86% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
      8.4 "84% found the restaurant service to be one of the best."
      9.6 "Management was excellent, said 96%."
      10.0 "100% were happy with the room service."
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "Clean pool, said 100%."
      8.9 "89% said the bathroom was clean."
    • 9.4 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      9.6 "96% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
      7.9 "79% thought it was pleasantly quiet."
    • 9.4 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Internet is average."
      6.4 "64% thought it was adequately priced."
      6.1 "61% thought the wifi quality was ok."

    Overall Rating

    9.5 Excellent
    Based on 150 reviews
    • 9.8 "Excellent wellness & sports facilities."
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.5 "85% said the recreation staff was great."
      9.7 "Management was excellent, said 97%."
      10.0 "Housekeeping was great, according to 100%."
      8.5 "85% found the restaurant service to be one of the best."
    • 9.5 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      9.8 "98% liked the big bathroom."
      9.8 "98% said the beds were comfortable."
      8.2 "82% thought it was pleasantly quiet."
    • 9.4 "Excellent breakfast."
    • 5.9 "Internet is average."

    Overall Rating

    9.6 Excellent
    Based on 50 reviews
    • 9.8 "Excellent wellness & sports facilities."
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Perfectly clean."
      9.7 "97% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.6 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      9.8 "98% said the beds were comfortable."
    • 9.5 "Terrific location."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou
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