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Friendly staff There had been a flood and the original en suite room booked was not available. We were give a double room with a separate private bathroom down the corridor, which was fine but I would have preferred the en suite.
The hospitality of the staff was fantastic and the accomodation was perfect and comfortable. No separate shower for the ensuite room we had.
The friendly welcome, helpful staff and the lovely decor in the rooms and in the lounge / breakfast area. The breakfast was lovely too. The only issue I have is that there was a handheld shower in the bathroon which wasn't very convenient.
NIce friendly reception, very helpful with regards to where to eat out. excellent breakfast and fast and efficient service. Well done.
The host was very welcoming and helpful. The rooms were clean and well furnished. Breakfast was excellent. If staying in the Callander area I would definitely recommend this hotel The room was quite small, little room to even put large suitcase on the floor
This is a family run hotel and the welcome we received was second to none.The hotel was spotlessly clean and comfortable. The host was very forthcoming with information regarding places to eat and where to go in the area. Within walking distance to all amenities Would stay again if in the area. Private parking. I have no negative comments.
Nice modern Hotel in great location No hot water in the afternoon
A beautiful Victorian house, superbly decorated and presented, with a lovely relaxed atmosphere. The en-suite facilities were excellent and the public rooms (lounge and breakfast room) would be hard to better, even at a considerably higher price. Wonderful hospitality too, always attentive but never obtrusive, and the cooked breakfasts were a highlight of every morning. A perfect, welcoming base for exploring this lovely area, and one we simply cannot fault.
my daughter in law had to halve her breakfast with her husband who had arrived at the last minute and the limited time for breakfast , all guests were at a wedding and could have done with a little bit more leeway , out for 10 is a disgrace ,
Nice and clean hotel with very pleasant staff The lighting in the room was not very bright
Lorraine&Derek are exactly the kind of personable, kind people who will help out and make recommendations for you that make sense. They even picked me up at the rail station since I got into Stirling as Derek was coming back home from town. not a thing ;)
We liked the couple who were filling in for the owner. Duncan was very helpful and friendly. The breakfast had a good selection and the dining room was nice enough. Had to park from a distance, and had to lug it up 3 floors. Bathroom was outside of our room. Sink in our room didn't work.