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The room was clean and comfortable. I didn't like getting all of my stuff unpacked and walking down the block to a store only to find I couldn't get back in my room for about two hours. We were on a girl trip so that completely wiped out our first night. It also didn't help that they told us they knew they were having trouble with the lock but put us in that room anyway. Then they told us it would be twenty minutes for them to get the master key there since a staff member took it home and that ended up being another hour to hour and a half. They gave us a room to wait in but not much you can do since you don't have your stuff. They never offered any compensation for our time only kept telling us thanks for being patient.
Staff was extremely nice No pool, room smelled musty but except for the older carpet and the dirty bathtub the room seemed clean enough.
Super friendly staff, clean rooms and comfortable beds. Definitely recommending this place to anyone traveling through the Chicago area. This place bumped up Super 8's reputation in my book! Very satisfied.
Much nicer than the price would suggest. Clean updated rooms
It was clean and comfortable i would definitely stay there again
The room was very small for two bed to fit in the same room.
To honest i liked the price and the room but may be due to polution of the highway overthere when you walk the room you feel like is dirty and was. Other than this no remarks and very nice staff. In general i like it . Proximity, modern style of room, staff, ......
The young lady that checked me in was really nice and polite! The room was cold even with the heat turned on. Dead flies lying on heater underneath window even after cleaning staff came to clean the room on the following day!
It was a good location around 35 minutes out of Chicago. Decently clean. It looked recently updated. It was great for a one night stay budget hotel. Friendly staff
The only thing that I think could be better is the amount of pillows
Nothing. Woke up second day with no towels.
Heat did not work, When I called the desk attendant I was informed that I would have to come down and pick up an electric heater, People in the room next door to me has Pitbulls in the Hallway barking half the night
The room size. I didn't like walking inn and seeing a homeless guy just hanging out in the entry way. It want a good impression or smell,will not stay there again!
This guest did not leave comments about this hotel.
The AC seemed to work. The room was filthy and torn apart. The handles on the dresser were falling off, the headboard of the bed was the wrong size for the mattress. We were in a nonsmoking room but there were cigarette burns everywhere: the comforter, the sheets, the pillows, the bedside table, the carpet, the bath tub.. etc.. You get two plastic cups and one tiny bar of soap. The TV was broken and sounded like aliens so we got to watch TV volume super low with the subtitles on.. They used shopping carts as luggage caddies. The staff wasn't friendly. We received the call that check out was soon and literally 30 seconds later a knock on the door with a rude woman asking "are you leaving???"