Hotel Castelo Nacional Inn Campos do Jordão

Some guests have mentioned that the mattress quality needs improvement, as it caused discomfort and backaches. It is recommended to inquire about the mattress quality when making a reservation.

Yes, the hotel offers free parking, providing convenience for guests who arrive by car.

Guests have generally praised the breakfast, describing it as good, with a variety of fresh and clean options. However, some have mentioned that the price was high in relation to the quality.

While some guests have appreciated the cleanliness, others have expressed concerns about maintenance issues in the castle and rooms. It is advisable to inquire about the specific room's condition when making a reservation.

The low season is in May, and the high season is in July. Visitors can consider these times for a quieter or livelier experience, respectively.

Some guests found the rooms in the newer building to be more comfortable and better maintained compared to the castle building.

Prior to booking, ensure that the room has all necessary amenities, as some guests reported issues with broken door knobs, lack of outlets near the bed, and difficulty in regulating shower water temperature.

May is considered the low season, which may offer a quieter and less crowded experience for those who prefer a more peaceful environment.

The hotel is conveniently located near several attractions such as Boa Vista Palace and Felicia Leirner Museum, making it easy to plan day trips and excursions.

If the pool is an important amenity for your stay, it may be advisable to confirm its operational status with the hotel in advance, as some guests encountered issues with the pool not being available despite full occupancy.

Some guests reported noise disturbances, so light sleepers may want to consider bringing earplugs or requesting a quieter room location.

Guests appreciated the picturesque surroundings, so consider requesting a room with a balcony or a view for a more enjoyable stay.

If you require specific arrangements such as a crib, it may be beneficial to double-check and confirm these requests with the hotel to avoid any inconveniences upon arrival.

Many guests praised the breakfast, highlighting its variety and freshness, making it a worthwhile inclusion in your stay.

Some guests experienced issues with room temperature regulation, so it may be helpful to inquire about the effectiveness of heating and cooling systems before your stay.