Located in Cancun, Oh Cancun - The Urban Oasis is a short drive from Gran Puerto and Hard Rock Cafe Cancun. It also provides an express check-in and check-out feature, an outdoor pool and free Wi-Fi.
This 3-star hotel offers a car rental desk, a 24-hour reception and a concierge. In fine weather, an outdoor terrace provides a nice place to relax.
Oh Cancun - The Urban Oasis has 52 rooms that are fitted with all the necessities to ensure a comfortable stay.
The hotel is under a 25-minute drive from Cancun International Airport and Plaza Las Americas is a brief walk away. It is also a short stroll from Cancun Bus Station.
Services and conveniences
Basics
Bathroom
Accessibility and suitability
Media and entertainment
Dining
General
Parking and transportation
Outdoor
Laundry
Health and safety
Bedroom
Workspace
Things to do
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Oh! Cancun - The Urban Oasis offers a great variety of choices, including fruit, yogurt, pastries, and water. However, some guests have mentioned that the breakfast options were inconsistent on certain days.
Is the hotel's pool area a highlight?
Yes, the pool area at Oh! Cancun - The Urban Oasis is described as huge, with lots of sunbeds, multiple pool areas, and cabanas available for reservation. However, some guests have noted that there may be limited sun around the pool by the end of the day.
How is the cleanliness of the rooms at the hotel?
The rooms at Oh! Cancun - The Urban Oasis are described as spacious, clean, and well-equipped, with comfortable beds and a strong water pressure in the shower. However, some guests have mentioned that the bathroom in certain rooms looked a bit dated and that the provided breakfast was tasteless.
What are the common concerns about the hotel's facilities?
Some guests have expressed concerns about the hotel's facilities, including slow and unstable Wi-Fi, issues with room cleanliness and maintenance, and inconsistent breakfast offerings. Additionally, there have been comments about the lack of privacy in certain room designs and difficulties with communication with the hotel management.
When is the best time to visit the hotel?
The high season at Oh! Cancun - The Urban Oasis is in February, while the low season is in June. Visitors can expect a convenient location close to Downtown, ADO buses, and R1 buses to go to the hotel zone and Playa Delfines beaches for free. However, it's important to note that the hotel may be undergoing renovations and upgrades during certain periods.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Pool View
Several guests recommended choosing a room with a view of the pool, as it provides a pleasant and relaxing atmosphere.
Consider the Breakfast Buffet
Many guests praised the breakfast buffet, highlighting the wide variety of choices available.
Check Room Amenities
Some guests mentioned discrepancies in the amenities provided in different rooms of the same type. It may be beneficial to confirm the amenities when booking.
Explore Nearby Dining Options
The hotel's proximity to local outdoor eateries was appreciated by guests for offering affordable and tasty dining experiences.
Be Mindful of Noise Levels
Some guests experienced noise issues in their rooms and faced challenges when requesting room changes. It's advisable to inquire about noise levels and room options during the booking process.
Consider Transportation
While the hotel is conveniently located for accessing downtown and local buses, guests noted that reaching the beach may require a 15-minute bus ride. Planning transportation to the beach in advance could be helpful.
Be Aware of Renovations
Some guests encountered maintenance issues, including water leakage and mold in their rooms. It may be prudent to inquire about ongoing renovations and room conditions before booking.
Check for Privacy
Guests mentioned a lack of privacy due to the design of the restroom area in some rooms. It could be beneficial to inquire about room layouts to ensure they meet personal preferences.
Verify Reservation Details
A guest encountered issues with room access due to a separate booking. It's advisable to double-check reservation details and ensure smooth check-in processes, especially for separate bookings.
Manage Expectations for Customer Service
While some guests praised the staff, others reported unfriendly or unhelpful interactions. Setting realistic expectations for customer service based on recent feedback could be beneficial.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $116 |
Average price (weekend night) | $130 |
Value for money | 8.3 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Cancun |
Distance to airport | 8.8 mi |