Pros (+) Most horrible checking in experience.
Cons (-) Check in process
3 stars
Ibis Cancun Centro
Av Tulum y Nichupte Supermanzana 11 M2 L3, 77504 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 272 8500Photos of Ibis Cancun Centro
Overview
ibis Cancun Centro is located in the largest financial district in the city, making it a good option for those who are traveling on business. However, the property is close to many other areas that vacationers may want to experience, as well. Both English and Spanish are spoken at the smoke-free property. This is a family-friendly and pet-friendly building. The property has plenty of features and amenities to help make the stay pleasant for the guests.
Guests can choose from standard and twin rooms at the hotel. There are 190 rooms in all, and each of the rooms has free WiFi, as well as a plasma TV with satellite channels. Some of the other amenities found in the rooms include air conditioning, a desk, private bathroom and shower, and a desk.
The hotel has an on-site restaurant, and each morning, buffet breakfasts are available for the guests for a surcharge. The breakfasts are served from 6:30 am to 11:30 am. The property has a bar available, as well as a car park. Free WiFi is available in many of the public areas of the hotel, as well. The property has laundry services and luggage storage available if guests need.
ibis Cancun Centro is close to Plaza Las Americas, Dubai Palace Casino, and other places to visit. The water is just a short distance away, as well. Travelers who are looking for places to dine will find options in the area like Restaurante Liverpool, Harry’s Prime Steakhouse & Raw Bar, and Vegan Planet.
Amenities at Ibis Cancun Centro
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Internet
- Parking
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Smoke alarms
- Body soap
- Air-conditioned
General
- Hardwood or parquet floors
- Interconnected room(s) available
- Soundproof rooms
- Lake view
- Telephone
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Things to do
- Board games/puzzles
Reviews of Ibis Cancun Centro
7.9
Good
3316 verified ratings
Wonderful
1019
Very good
629
Good
744
Okay
327
Fair
267
Mediocre
123
Poor
207
Summary of reviews
Guests say
Guests appreciated the hotel's location and the accommodating staff, especially during early check-ins. However, many reviews highlighted issues with cleanliness, such as stained bed sheets and leaking bathrooms, as well as complaints about the small room sizes and inadequate amenities like shuttle service and extra bedding.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available in the rooms?
The rooms are equipped with free WiFi, plasma TV with satellite channels, air conditioning, private bathroom and shower, and a desk.
Is there a restaurant on-site and what are the breakfast options?
The hotel has an on-site restaurant and offers buffet breakfasts each morning from 6:30 am to 11:30 am for a surcharge.
What are the nearby attractions and activities?
The hotel is close to Plaza Las Americas, Dubai Palace Casino, and is just a short distance away from the water. There are also various dining options in the area.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned concerns about the cleanliness, such as a leaking toilet and heavily stained chair cushion. However, others have found the rooms to be clean and tidy.
Is the hotel pet-friendly and what are the parking options?
The hotel is pet-friendly with charges applicable. There is a car park available, and parking is free outside the property.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Toiletries
Some guests noted that the hotel provides only basic toiletries, so it might be a good idea to bring your own shampoo and other personal care items.
Explore Nearby Dining Options
Guests appreciated the proximity to various dining options in the area, such as restaurants and a French bakery downstairs, providing a diverse range of food choices.
Be Mindful of Room Size
Several guests mentioned that the rooms are small, so if space is a priority, it's advisable to consider this aspect when booking.
Check Room Amenities
Some guests were disappointed by the lack of certain amenities in the room, such as a refrigerator or coffee machine. Checking the room amenities beforehand can help set accurate expectations.
Be Aware of Check-in Issues
A few guests experienced delays during the check-in process, so it might be helpful to confirm the check-in time and inquire about any potential delays in advance.
Consider Transportation Options
Guests appreciated the availability of transportation to nearby places and the convenience of walking distance to shopping malls, making it easier to explore the area.
Check for Pet-Friendly Policies
While the hotel is pet-friendly, some guests encountered issues during check-in regarding pet documentation. It's advisable to clarify the pet policy and requirements in advance.
Note Wi-Fi Connectivity
Several guests mentioned issues with the Wi-Fi, including poor connectivity and frequent disconnections, so it's worth considering this aspect if reliable internet access is essential.
Be Cautious with Valuables
A guest reported a theft incident, so it's advisable to take precautions with valuable items and consider using the available safe or storage options.
Location
Av Tulum y Nichupte Supermanzana 11 M2 L3, 77504 Cancún, Quintana Roo
What's nearby
- Glorieta del Ceviche0.9 mi
- Estadio de Beisbol Beto Avila1 mi
- Estadio Olímpico Andrés Quintana Roo1 mi
- Puerto Cancun1.6 mi
- La Gran Plaza1.9 mi
- Puerto Juarez2.9 mi
- Gran Puerto3 mi
- Poliforum Benito Juarez3 mi
- Cancun Golf Club at Pok Ta Pok4.1 mi
- La Isla Shopping Mall4.5 mi
- Kukulcan Plaza4.8 mi
- Spa at The Royal Sands4.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ibis Cancun Centro
Low season | February |
|---|---|
High season | December |
Average price (weeknight) | $54 |
Average price (weekend night) | $61 |
When to book a room at Ibis Cancun Centro
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Ibis Cancun Centro
FAQs when booking at Ibis Cancun Centro
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See most recommended stays in CancúnGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Cancun |
Distance to airport | 8.1 mi |
Everything you need to know for your stay in Cancún
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