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Krystal Altitude Cancún
4 stars

Krystal Altitude Cancún

Boulevard Kukulcan km 8.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 891 5555
From
$173
Cheapest

rate per night

7.9
Good
based on 654 reviews
654 reviews
Room type
Provider
Nightly total
Standard room
King room
Deluxe room

Photos of Krystal Altitude Cancún

Overview

Rating

The Cancun Hotels Reflect Krystal Grand Cancun is located on the tip of Punta Cancun along the beachfront with excellent views of the Caribbean. The hotel offers 395 non-smoking rooms in Mexico and is 11 miles from Cancun Airport and 44 miles from Cozumel Airport. The hotel is near downtown Cancun and includes several restaurants, a spa, entertainment, and activities for guests.

Guests have access to limitless a la carte dining without the need for reservations. Top-shelf beverages and non-alcoholic beverages are also available at all times. There is 24-hour room and concierge service along with a mini-bar refreshed each day. A fully-equipped fitness center and classes are available as well as themed nightly and daytime entertainment.

The hotel offers many different rooms and suites, many of which offer views of the ocean. Elevated services are available for guests who stay in the Altitude Club lodgings including private check-in, upgraded bath amenities, and access to the Altitude Club lounge. There is a full fitness center with free weights and cardio equipment.

Many International restaurants are on-site including three a la carte restaurants and the local Hacienda El Mortero restaurant for authentic Mexican food. More casual dining is found at buffets, cafes, and grills as well as your own home through 24-hour room service.

Tons of entertainment options are available for guests including four pools to swim in, beach volleyball, yoga, bingo, ping pong, shopping tours, cooking lessons, and more. There are also regular excursions to the pubs in the area and rotating theme nights.

Rating
7.9
Good
Based on 654 verified guest reviews

Latest deals for Krystal Altitude Cancún

Wed 5/7
Thu 5/8
Superior room
1 twin bed
bed type unknown
1 king bed
King room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
2 double beds
2 double beds
bed type unknown
Standard room
bed type unknown
2 double beds
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Krystal Altitude Cancún

  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Child pool

Services and conveniences

  • ATM on-site
  • Business center
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Things to do

  • Beauty salon
  • Gift shop
  • Game room
  • Pool table

Basics

  • Free Wi-Fi
  • Air-conditioned
  • Free toiletries
  • Adapter

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Restaurant
  • Minibar
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Complimentary breakfast
  • Child pool

Parking and transportation

  • Parking
  • Airport shuttle

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV

Accessibility and suitability

  • Increased accessibility
  • Elevator

Bathroom

  • Hairdryer
  • Bathrobe

Outdoor

  • Balcony
  • Garden

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Fitness

  • Fitness center

Reviews of Krystal Altitude Cancún

7.9
Good
654 verified ratings
Wonderful
285
Very good
115
Good
106
Okay
49
Fair
51
Mediocre
22
Poor
26

Summary of reviews

Guests say
Guests appreciated the hotel's great location and access to the beach and pools. However, many expressed dissatisfaction with the outdated rooms, cleanliness issues, and poor customer service. The amenities were also lacking, with complaints about missing items and inadequate facilities.
AI-Generated from customer reviews
Location9.5 out of 10
Bed Comfort3 out of 10
Room Size3 out of 10
Cleanliness2.5 out of 10
Amenities2.5 out of 10
Service2 out of 10
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Location

Boulevard Kukulcan km 8.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.3 mi
  • CoCo Bongo Cancun0.3 mi
  • Hard Rock Cafe Cancun0.3 mi
  • Cancun Golf Club at Pok Ta Pok1.2 mi
  • La Isla Shopping Mall2.2 mi
  • Kukulcan Plaza2.7 mi
  • Spa at The Royal Sands2.9 mi
  • Puerto Cancun4.5 mi
  • Iberostar Cancun Peninsula Convention Centre5.2 mi
  • Puerto Juarez5.2 mi
  • Gran Puerto5.3 mi
  • Iberostar Golf Club Cancun5.4 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Krystal Altitude Cancún

Low season

November

High season

December

Average price (weeknight)

$404

Average price (weekend night)

$312
Cheapest month to stay with an average 49% drop in price.
Most expensive month to stay with an average 103% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Krystal Altitude Cancún

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Krystal Altitude Cancún

  • If you’re after a cheap room at Krystal Altitude Cancún, then you should consider staying during the low season. The cheapest deals can generally be found in November and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Krystal Altitude Cancún, plan to stay on a Saturday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at Krystal Altitude Cancún was booked for on KAYAK in the last 2 weeks was $475, while the most expensive was $475.
  • How long should you stay at Krystal Altitude Cancún? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Krystal Altitude Cancún

  • Where is Krystal Altitude Cancún located?

    Krystal Altitude Cancún is located at Boulevard Kukulcan km 8.5 in Hotel Zone, 5.7 miles from the center of Cancún. Cancun Convention Center is the closest landmark to Krystal Altitude Cancún.

  • When is check-in time and check-out time at Krystal Altitude Cancún?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Altitude Cancún.

  • Does Krystal Altitude Cancún offer free Wi-Fi?

    Yes, Krystal Altitude Cancún offers free Wi-Fi.

  • How far is Krystal Altitude Cancún from the airport?

    Krystal Altitude Cancún is 11 miles from Cancun. Krystal Altitude Cancún is 44.4 miles from Cozumel.

  • Does Krystal Altitude Cancún have a pool?

    Yes, Krystal Altitude Cancún has a pool onsite.

  • How does KAYAK find such great Krystal Altitude Cancún hotel deals?

    KAYAK scours the web for all room deals available at Krystal Altitude Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Altitude Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Altitude Cancún.

See more FAQs

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3-star hotel
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Good to know

Value for money

8.0

Distance to city center

5.7 mi

Nearest Airport

Cancun

Distance to airport

11.0 mi