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Krystal Altitude Cancún
4 stars

Krystal Altitude Cancún

Boulevard Kukulcan km 8.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 891 5555
From
$173
Cheapest

rate per night

8.1
Very good
based on 674 reviews
674 reviews
Room type
Provider
Nightly total
Standard room
$173
King room
$204
Deluxe room
$212
54 more Krystal Altitude Cancún deals
54 more Krystal Altitude Cancún deals

Photos of Krystal Altitude Cancún

Overview

The Cancun Hotels Reflect Krystal Grand Cancun is located on the tip of Punta Cancun along the beachfront with excellent views of the Caribbean. The hotel offers 395 non-smoking rooms in Mexico and is 11 miles from Cancun Airport and 44 miles from Cozumel Airport. The hotel is near downtown Cancun and includes several restaurants, a spa, entertainment, and activities for guests.

Guests have access to limitless a la carte dining without the need for reservations. Top-shelf beverages and non-alcoholic beverages are also available at all times. There is 24-hour room and concierge service along with a mini-bar refreshed each day. A fully-equipped fitness center and classes are available as well as themed nightly and daytime entertainment.

The hotel offers many different rooms and suites, many of which offer views of the ocean. Elevated services are available for guests who stay in the Altitude Club lodgings including private check-in, upgraded bath amenities, and access to the Altitude Club lounge. There is a full fitness center with free weights and cardio equipment.

Many International restaurants are on-site including three a la carte restaurants and the local Hacienda El Mortero restaurant for authentic Mexican food. More casual dining is found at buffets, cafes, and grills as well as your own home through 24-hour room service.

Tons of entertainment options are available for guests including four pools to swim in, beach volleyball, yoga, bingo, ping pong, shopping tours, cooking lessons, and more. There are also regular excursions to the pubs in the area and rotating theme nights.

8.1
Very good rating
Based on 674 verified guest reviews

Latest deals for Krystal Altitude Cancún

Thu 7/17
Fri 7/18
Superior room
1 twin bed
$256
bed type unknown
$349
bed type unknown
$365
Standard room
bed type unknown
$173
2 double beds
$220
bed type unknown
$221
Double room
bed type unknown
$249
bed type unknown
$252
1 twin bed
$291
King room
bed type unknown
$204
bed type unknown
$281
bed type unknown
$308
Deluxe room
bed type unknown
$212
2 double beds
$215
bed type unknown
$217
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Krystal Altitude Cancún

  • Outdoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Quiet street view
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Pool and spa

  • Infinity pool
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Complimentary breakfast
  • Playground

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Pool table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Non-feather pillow
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Upper floors accessible by elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness center

Workspace

  • Desk

Reviews of Krystal Altitude Cancún

8.1
Very good
674 verified ratings
Wonderful
295
Very good
118
Good
108
Okay
49
Fair
53
Mediocre
22
Poor
29

Summary of reviews

Guests say
Guests appreciated the hotel's great location and access to the beach and pools. However, many expressed dissatisfaction with the outdated rooms, cleanliness issues, and poor customer service. The amenities were also lacking, with complaints about missing items and inadequate facilities.
AI-Generated from customer reviews
Location9.5 out of 10
Bed Comfort3 out of 10
Room Size3 out of 10
Cleanliness2.5 out of 10
Amenities2.5 out of 10
Service2 out of 10
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Location

Boulevard Kukulcan km 8.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.3 mi
  • CoCo Bongo Cancun0.3 mi
  • Hard Rock Cafe Cancun0.3 mi
  • Cancun Golf Club at Pok Ta Pok1.2 mi
  • La Isla Shopping Mall2.2 mi
  • Kukulcan Plaza2.7 mi
  • Spa at The Royal Sands2.9 mi
  • Puerto Cancun4.5 mi
  • Iberostar Cancun Peninsula Convention Centre5.2 mi
  • Puerto Juarez5.2 mi
  • Gran Puerto5.3 mi
  • Iberostar Golf Club Cancun5.4 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Krystal Altitude Cancún

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
March
$375
$445
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 58% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Krystal Altitude Cancún

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Krystal Altitude Cancún

  • If you’re after a cheap room at Krystal Altitude Cancún, then you should consider staying during the low season. The cheapest deals can generally be found in August and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Krystal Altitude Cancún, plan to stay on a Monday or Tuesday. The most expensive day is usually Friday.
  • The cheapest price a room at Krystal Altitude Cancún was booked for on KAYAK in the last 2 weeks was $293, while the most expensive was $456.
  • How long should you stay at Krystal Altitude Cancún? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Krystal Altitude Cancún

  • Where is Krystal Altitude Cancún located?

    Krystal Altitude Cancún is located at Boulevard Kukulcan km 8.5 in Hotel Zone, 5.7 miles from the center of Cancún. Cancun Convention Center is the closest landmark to Krystal Altitude Cancún.

  • When is check-in time and check-out time at Krystal Altitude Cancún?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Altitude Cancún.

  • Does Krystal Altitude Cancún offer free Wi-Fi?

    Yes, Krystal Altitude Cancún offers free Wi-Fi.

  • Does Krystal Altitude Cancún offer free parking?

    Yes, Krystal Altitude Cancún offers free parking.

  • How far is Krystal Altitude Cancún from the airport?

    Krystal Altitude Cancún is 11 miles from Cancun. Krystal Altitude Cancún is 44.4 miles from Cozumel.

  • Does Krystal Altitude Cancún have a pool?

    Yes, Krystal Altitude Cancún has a pool onsite.

  • How does KAYAK find such great Krystal Altitude Cancún hotel deals?

    KAYAK scours the web for all room deals available at Krystal Altitude Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Altitude Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Altitude Cancún.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
17% cheaperKrystal Grand Punta Cancun6.9 Good (2,022 reviews)0.04 miSnorkeling, Outdoor pool, beachfront$227+
4-star hotel
Hyatt Ziva Cancun9.2 Excellent (1,798 reviews)0.09 miPrivate beach, snorkeling, Outdoor pool$481+
4-star hotel
50% cheaperKrystal Cancun7.5 Good (5,080 reviews)0.11 miPrivate beach, snorkeling, Outdoor pool$138+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only8.8 Excellent (252 reviews)0.11 miPrivate beach, adults only, snorkeling$797+

Cheapest

See cheapest stays in Cancún
3-star hotel
93% cheaperSelina Cancun Laguna Hotel Zone7.6 Good (4,171 reviews)0.37 miSnorkeling, Restaurant, Bar/Lounge$19+
3-star hotel
69% cheaperAloft Cancun7.5 Good (2,160 reviews)0.19 miOutdoor pool, Fitness center, Restaurant$85+
3-star hotel
68% cheaper
Cancun Zone Hotel
0.3 mi$88+
3-star hotel
66% cheaper
La Palma Beachfront Hotel Boutique - Self Check In
7.8 Good (113 reviews)0.24 miOutdoor pool, beachfront, Restaurant$93+

Most recommended

See most recommended stays in Cancún
4-star hotel
Hyatt Ziva Cancun9.2 Excellent (1,798 reviews)0.09 miPrivate beach, snorkeling, Outdoor pool$481+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only8.8 Excellent (252 reviews)0.11 miPrivate beach, adults only, snorkeling$797+
3-star hotel
19% cheaperRiu Cancun8.1 Excellent (209 reviews)0.35 miPrivate beach, snorkeling, Outdoor pool$222+
3-star hotel
52% cheaperOcean Dream8 Excellent (1,563 reviews)0.44 miFree toiletries$132+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
5.7 mi
Cancun
11.0 mi

Everything you need to know for your stay in Cancún

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