|Value for money||8.7|
|Distance to city center||5.2 mi|
|Distance to airport||10.8 mi|
Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
Great stay and all inclusive. Will do it again.
Everything was amazing. All inclusive is best.
Hard to find anything that was bad. Would do it again.
great place to stay
clean rooms curteous staff
The staff was amazing. When I first walked in I felt like royalty until the time I left. Attentive,friendly and very professional. Loved the face they replenished the mini bar in the room daily and if you run out call them and they will replenish your alcohol and drinks in no time. I can't wait to visit Again!
The room had a musty odor which after the second day I got used to.
Very Good 8.5
Friendliest staff I ever encountered.
Nearly everything was absolutely amazing. Having room service and access to Riu cancun was also a huge plus.
The gym didnt have AC sometimes.
everything was very nice but....
The capitan Rigoberto from the Krystal was excellent very polite. Explain everything of the menu. Gave us seats.
When we arrived to the hotel, the people in the frontdesk couldnt find the reservation of Kayak and tell me that they never had a reservation of this company before. I had to wait for 2 hours before they could assign me a room. I made a second reservation for one more night and they made me go to the desk 3 more times. The person in charge was Daniel the second day .
Everything. From the room to the facilities. The people were so helpful and friendly!
Nothing. Everything was great!
Right next to the beach
Food was not good and they used cheap alcohol and didn't know how to make drinks correctly. On top of that service was bad and facilities are run down. Right when I checked in they gave us a room that was already occupied. It was so embarrassing walking in on someone else.. my friends AC didn't work well. The gym was old. They Japanese restaurant served cheap sake from Shanghai! Who drinks sake from Shanghai and not Japan!? Would never return or recommend.
The Riu Palace Las Americas boasts paradise-like weather, an array of amenities, and plenty of activities for guests to enjoy. Suitable for business travelers and families alike, this award-winning resort employs a five-star service staff and offers no shortage of entertainment. It features premium amenities, including an all-inclusive food and drink menu, WiFi throughout the hotel, and 24-hour room service. Guests can indulge in one of the themed restaurants on-site, or get pampered at the Renova Spa. Each room at Riu Palace comes with air conditioning, a satellite TV, and a mini fridge. Guests can also enjoy the minibar, coffee maker, and the in-room safe. For innovative cuisine choices, guests can choose from Italian, Japanese, and Mexican favorites. For snacks and ice cream, Cauchino and Lounge 24 are ideal spots for a quick bite. The all-inclusive menu at Lounge 24 allows adults to enjoy unlimited appetizers, entrees, desserts, and cocktails, 24/7. Riu Palace boasts three swimming pools, a hydromassage area, and a swim-up bar. For extra relaxation, guests may indulge in working out at the fitness center, as well as relaxing in the sauna. The wellness center here also features spa services like body wraps, facial treatments, massages, and body exfoliation. For guests who enjoy recreational activities, the resort has a golf course that offers a shared golf cart, practice balls, and complementary bottled water. Other outdoor activities at Riu Palace include sea sailing, kayaking, beach volleyball, and scuba diving. Riu Palace Las Americas is an ideal location for a scenic getaway trip in Manzana, Mexico.
Based on 3,745 reviews
Policies vary by room type and provider.
|Playa Del Carmen||43.5 mi|