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Riu Cancun
3 stars

Riu Cancun

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 7151
From
$174
Cheapest

rate per night

8.0
Very good
based on 184 reviews
184 reviews
Room type
Provider
Nightly total
Standard room
Double room
King room

Photos of Riu Cancun

Overview

Rating

The Hotel Riu Cancun is located in one of the most popular tourist destinations for Cancun, and it features gorgeous sandy beaches alongside turquoise water. The hotel is a short ride from the airport and getting to and from there is easy thanks to its complementary shuttles, taxis, and car rentals that are available.

When it comes to day-to-day activities in the area, in addition to the beach that the hotel is on, the famous Plaza La Isla is a short drive down the road to meet any guest's shopping needs, and then there is the beach pavilion further down the island that many people enjoy as well. The city of Cancun itself has a lot of things to enjoy as well. There are many restaurants, parks, nightclubs, and more guests can easily take advantage of.

Hotel Riu Cancun is an all-inclusive resort with many options when it comes to rooms that will appeal to a variety of travelers. There are rooms ranging from double standards that include air-conditioning, Wi-Fi, safes, refrigerators, and the balcony to the luxurious suites that have all of those amenities plus hydro-massage bathtubs. The suites also feature gorgeous views of the sea.

On the hotel grounds, there are three swimming pools as well as a free gym and whirlpool bath. There are also programs for the kids to enjoy and entertainment options during both the night and day for adults. Guests can enjoy the live shows, live music, and excellent dance opportunities as well.

Rating
8.0
Very good
Based on 184 verified guest reviews

Latest deals for Riu Cancun

Wed 5/28
Thu 5/29
King room
bed type unknown
Double room
bed type unknown
bed type unknown
2 double beds
Standard room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Riu Cancun

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car rental
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24hr front desk

Pool and spa

  • Spa and wellness center
  • Massage
  • Pool bar
  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony
  • Outdoor furniture
  • Private beach
  • Garden

Things to do

  • Gift shop
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Night club

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

General

  • Sea view
  • Sofa
  • Telephone
  • Storage available

Accessibility and suitability

  • Non-smoking rooms available
  • Increased accessibility
  • Elevator

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Complimentary breakfast

Fitness

  • Fitness center
  • Tennis

Parking and transportation

  • Parking

Reviews of Riu Cancun

8.0
Very good
184 verified ratings
Wonderful
93
Very good
23
Good
20
Okay
10
Fair
10
Mediocre
10
Poor
18

Summary of reviews

Guests say
Guests appreciated the great location and friendly service, particularly praising the staff at the restaurant and bar. However, many reviews highlighted cleanliness issues in rooms and bathrooms, with some guests expressing dissatisfaction with the food selection and noise levels.
AI-Generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness2.5 out of 10
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All reviews

10
Wonderful
TJ, Aug 2020
Pros (+) Great location, very modern property, all representatives were fabulous. Excellent safety precautions in place! They worked diligently to sanitize things throughout the day and night!
Cons (-) While food is certainly in abundance we were limited to certain items repeated each day that were 'good to us'. Much of the food was just not to our liking. If your party books 2 rooms try to get them adjoining, at least then when you hear every conversation through that door it will be people you know, otherwise you will hear someone else's baby or party or TV show.
10
Wonderful
Anonymous, May 2019
Pros (+) As expected, brilliant

Location

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center318 yd
  • Hard Rock Cafe Cancun0.3 mi
  • CoCo Bongo Cancun0.3 mi
  • Cancun Golf Club at Pok Ta Pok0.9 mi
  • La Isla Shopping Mall2.2 mi
  • Kukulcan Plaza2.7 mi
  • Spa at The Royal Sands3 mi
  • Puerto Cancun4.1 mi
  • Puerto Juarez4.9 mi
  • Gran Puerto5 mi
  • Glorieta del Ceviche5.2 mi
  • Iberostar Cancun Peninsula Convention Centre5.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Riu Cancun

Low season

January

High season

December

Average price (weeknight)

$348

Average price (weekend night)

$362
Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 27% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Riu Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Riu Cancun

  • If you’re after a cheap room at Riu Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in January and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Riu Cancun, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Monday.
  • The cheapest price a room at Riu Cancun was booked for on KAYAK in the last 2 weeks was $305, while the most expensive was $370.
  • How long should you stay at Riu Cancun? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Riu Cancun

  • What sports activities are on offer at the Riu Cancun?

    Aside from the group fitness classes available at the Riu Cancun such as toning classes or water aerobics in the swimming pool, guests can play a game of volleyball on the beach, hire kayaks, snorkelling equipment or catamarans, or enjoy a scuba diving lesson for beginners in the pool. These activities are complimentary if you have booked your stay with an all-inclusive package.

  • Are there any computers I can use at the Riu Cancun?

    If you have left your laptop at home but need to use a computer while on holiday at the Riu Cancun, head to the sports bar where you will find a few computer stations you can use for a fee. They are connected to the internet, and usage is charged in 15m slots.

  • Is there a dress code if I want to have dinner at one of the Riu Cancun restaurants?

    While there are no particular requirements for how to dress at breakfast or lunch at the hotel, if you are planning to go out for dinner you will need to make sure you follow the dress code. All the restaurants follow a formal dress code with gentlemen required to be in long trousers and with no sleeveless shirts.

  • Does the Riu Cancun offer any services for families with children?

    If you are looking for an activity your kids will enjoy while you’re on holiday at the Riu Cancun, then you should head to RiuLand, which is the hotel’s kids club for children aged 4 to 12 years old. Children will be divided into two groups that will each go for a different activity depending on their age. Most of the activities are outdoor based and are supervised by the hotel’s team of professionals, with appearances by Calu, the RiuLand mascot character.

  • What sort of entertainment can I expect at the Riu Cancun?

    The Riu Cancun organizes live shows for their guests to enjoy every day of the week, with a different style of show every night so you will feel like you’re seeing something new every night. You can expect live music shows, opera nights and Mayan cultural shows, amongst others, and the staff always get the audience involved ensuring a fun evening for everyone.

  • How can I get from Cancun International Airport to the Riu Cancun?

    The easiest way to get to the Riu Cancun from the airport is to book a private transfer, either with a taxi or with a shared shuttle bus that will drop you off at the hotel. If you choose to go with a taxi, expect to pay 956 MXN (around 50 USD) for two persons for a one-way trip and you will get to the hotel in about 20m, while a shared shuttle bus will cost about 439 MXN (23 USD) per person for a return trip, and the trip will take about 30m as the bus will be making a few other stops along the way.(Prices checked 06/05/19).

  • Where is Riu Cancun located?

    Riu Cancun is located at Blvd. Kukulcan, Km 9, Manzana 50, Lote 5 in Hotel Zone, 5.3 miles from the center of Cancún. Cancun Convention Center is the closest landmark to Riu Cancun.

  • When is check-in time and check-out time at Riu Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Riu Cancun.

  • Does Riu Cancun offer free Wi-Fi?

    Yes, Riu Cancun offers free Wi-Fi.

  • How far is Riu Cancun from the airport?

    Riu Cancun is 10.7 miles from Cancun. Riu Cancun is 44.5 miles from Cozumel.

  • Does Riu Cancun have a pool?

    Yes, Riu Cancun has a pool onsite.

  • How does KAYAK find such great Riu Cancun hotel deals?

    KAYAK scours the web for all room deals available at Riu Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Cancun.

See more FAQs

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Good to know

Value for money

8.1

Distance to city center

5.3 mi

Nearest Airport

Cancun

Distance to airport

10.8 mi