rate per night
based on 8 reviews
The Hotel Riu Cancun is located in one of the most popular tourist destinations for Cancun, and it features gorgeous sandy beaches alongside turquoise water. The hotel is a short ride from the airport and getting to and from there is easy thanks to its complementary shuttles, taxis, and car rentals that are available.
When it comes to day-to-day activities in the area, in addition to the beach that the hotel is on, the famous Plaza La Isla is a short drive down the road to meet any guest's shopping needs, and then there is the beach pavilion further down the island that many people enjoy as well. The city of Cancun itself has a lot of things to enjoy as well. There are many restaurants, parks, nightclubs, and more guests can easily take advantage of.
Hotel Riu Cancun is an all-inclusive resort with many options when it comes to rooms that will appeal to a variety of travelers. There are rooms ranging from double standards that include air-conditioning, Wi-Fi, safes, refrigerators, and the balcony to the luxurious suites that have all of those amenities plus hydro-massage bathtubs. The suites also feature gorgeous views of the sea.
On the hotel grounds, there are three swimming pools as well as a free gym and whirlpool bath. There are also programs for the kids to enjoy and entertainment options during both the night and day for adults. Guests can enjoy the live shows, live music, and excellent dance opportunities as well.
Pool and spa
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Accessibility and suitability
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Dining
Family friendly
Fitness
Basics
Parking and transportation
Media and entertainment
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General
Health and safety
All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Riu Cancun offers a variety of dining options with great hours. Guests can enjoy the included food and drinks, and there are restaurants with a variety of food options.
The rooms at Riu Cancun offer a range of options, from double standards to luxurious suites with hydro-massage bathtubs. The beds are comfortable, and the suites feature gorgeous views of the sea.
Yes, Riu Cancun offers parking for guests, making it convenient for those traveling by car.
The low season at Riu Cancun is in March, and the high season is in August. Guests can plan their visit accordingly to enjoy the hotel's offerings and the surrounding area.
While some guests have mentioned concerns about cleanliness, the hotel takes many COVID precautions and offers daily housekeeping, enhanced cleaning, and hand sanitizer in guest accommodation and key areas to ensure a clean and safe environment for all guests.
Aside from the group fitness classes available at the Riu Cancun such as toning classes or water aerobics in the swimming pool, guests can play a game of volleyball on the beach, hire kayaks, snorkelling equipment or catamarans, or enjoy a scuba diving lesson for beginners in the pool. These activities are complimentary if you have booked your stay with an all-inclusive package.
If you have left your laptop at home but need to use a computer while on holiday at the Riu Cancun, head to the sports bar where you will find a few computer stations you can use for a fee. They are connected to the internet, and usage is charged in 15m slots.
While there are no particular requirements for how to dress at breakfast or lunch at the hotel, if you are planning to go out for dinner you will need to make sure you follow the dress code. All the restaurants follow a formal dress code with gentlemen required to be in long trousers and with no sleeveless shirts.
If you are looking for an activity your kids will enjoy while you’re on holiday at the Riu Cancun, then you should head to RiuLand, which is the hotel’s kids club for children aged 4 to 12 years old. Children will be divided into two groups that will each go for a different activity depending on their age. Most of the activities are outdoor based and are supervised by the hotel’s team of professionals, with appearances by Calu, the RiuLand mascot character.
The Riu Cancun organizes live shows for their guests to enjoy every day of the week, with a different style of show every night so you will feel like you’re seeing something new every night. You can expect live music shows, opera nights and Mayan cultural shows, amongst others, and the staff always get the audience involved ensuring a fun evening for everyone.
The easiest way to get to the Riu Cancun from the airport is to book a private transfer, either with a taxi or with a shared shuttle bus that will drop you off at the hotel. If you choose to go with a taxi, expect to pay 956 MXN (around 50 USD) for two persons for a one-way trip and you will get to the hotel in about 20m, while a shared shuttle bus will cost about 439 MXN (23 USD) per person for a return trip, and the trip will take about 30m as the bus will be making a few other stops along the way.(Prices checked 06/05/19).
Riu Cancun is located at Blvd. Kukulcan, Km 9, Manzana 50, Lote 5 in Hotel Zone, 5.3 miles from the center of Cancún. Playa Caracol is the closest landmark to Riu Cancun.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Riu Cancun.
Yes, Riu Cancun offers free Wi-Fi.
Riu Cancun is 10.8 miles from Cancun. Riu Cancun is 44.5 miles from Cozumel.
Yes, Riu Cancun has a pool onsite.
KAYAK scours the web for all room deals available at Riu Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Cancun.