Riu Cancun

Boulevard Kukulcan Km 8.5 Lote 4, 77500 Cancun, QR, Mexico
+52 998 848 7151


Overall guest ratings

8.4/10 Excellent
Based on 978 reviews
See all reviews

Review highlights

  • 9.4
  • 9.2
  • 8.6
  • 5.5

Good to know

  • Clean hotel facilities
  • Great shopping
  • Good restaurants & bars in the area
  • Pleasant animation


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    With a stay at Riu Cancun All Inclusive in Cancun (Hotel Zone), you'll be minutes from Playa Caracol and Plaza Caracol. This all-inclusive resort is within close proximity of Cancun Convention Center and Nautilus Diving and Training Center.


    Make yourself at home in one of the 569 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a health club. This resort also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 6 restaurants. Relax with your favorite drink at a poolside bar or a swim-up bar.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    • Wi-Fi
    • Complimentary breakfast
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 978 reviews
    data provided by TrustYou
    • 9.4 "Excellent breakfast."
    • 9.2 "Terrific location."
    • 8.6 "Great service."
    • 8.2 "Beach is lovely."
    • 7.8 "Tasty food."
    • 5.5 "Rooms are ok."
    • 3.8 "Internet is poor."

    Overall Rating

    9.1 Excellent
    Based on 674 reviews
    data provided by TrustYou
    • 9.5 "Terrific location."
    • 8.5 "Great service."
    • 8.4 "Food is delicious."
    • 6.0 "Rooms are ok."
    • 4.3 "Internet is poor."

    Overall Rating

    8.6 Excellent
    Based on 303 reviews
    data provided by TrustYou
    • 9.3 "Terrific location."
    • 9.0 "World class service."
    • 7.9 "Tasty food."
    • 7.6 "Good bar."
    • 7.5 "Good vibe."
    • 5.2 "Rooms are ok."

    Recent Reviews