
Riu Cancun
Photos of Riu Cancun
Overview
The Hotel Riu Cancun is located in one of the most popular tourist destinations for Cancun, and it features gorgeous sandy beaches alongside turquoise water. The hotel is a short ride from the airport and getting to and from there is easy thanks to its complementary shuttles, taxis, and car rentals that are available.
When it comes to day-to-day activities in the area, in addition to the beach that the hotel is on, the famous Plaza La Isla is a short drive down the road to meet any guest's shopping needs, and then there is the beach pavilion further down the island that many people enjoy as well. The city of Cancun itself has a lot of things to enjoy as well. There are many restaurants, parks, nightclubs, and more guests can easily take advantage of.
Hotel Riu Cancun is an all-inclusive resort with many options when it comes to rooms that will appeal to a variety of travelers. There are rooms ranging from double standards that include air-conditioning, Wi-Fi, safes, refrigerators, and the balcony to the luxurious suites that have all of those amenities plus hydro-massage bathtubs. The suites also feature gorgeous views of the sea.
On the hotel grounds, there are three swimming pools as well as a free gym and whirlpool bath. There are also programs for the kids to enjoy and entertainment options during both the night and day for adults. Guests can enjoy the live shows, live music, and excellent dance opportunities as well.
Amenities at Riu Cancun
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Shampoo
- Smoke alarms
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Car rental
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Grill
- Balcony
- Outdoor furniture
- Private beach
- Garden
Things to do
- Gift shop
- Snorkeling
- Evening entertainment
- Beauty salon
- Pool table
- Water sport facilities (on site)
- Night club
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Coffee machine
General
- Sea view
- Sofa
- Telephone
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Complimentary breakfast
Fitness
- Fitness center
- Tennis
Parking and transportation
- Parking
Reviews of Riu Cancun
Summary of reviews
Score by provider


All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Riu Cancun?
Riu Cancun offers a variety of dining options with great hours. Guests can enjoy the included food and drinks, and there are restaurants with a variety of food options.
How are the beds at Riu Cancun?
The rooms at Riu Cancun offer a range of options, from double standards to luxurious suites with hydro-massage bathtubs. The beds are comfortable, and the suites feature gorgeous views of the sea.
Is parking available at Riu Cancun?
Yes, Riu Cancun offers parking for guests, making it convenient for those traveling by car.
What is the best time to visit Riu Cancun?
The low season at Riu Cancun is in March, and the high season is in August. Guests can plan their visit accordingly to enjoy the hotel's offerings and the surrounding area.
How is the cleanliness at Riu Cancun?
While some guests have mentioned concerns about cleanliness, the hotel takes many COVID precautions and offers daily housekeeping, enhanced cleaning, and hand sanitizer in guest accommodation and key areas to ensure a clean and safe environment for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the sea comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in March, which is considered the low season. This could provide a more peaceful and relaxed experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Playa Caracol, Forum Beach, and Delphinus Punta Cancún, all within walking distance, to enhance your vacation experience.
Check Room Configuration
Some guests noted that the king beds are actually two beds pushed together, leaving a gap in between. If this is a concern, it may be worth confirming the bed configuration before booking.
Be Mindful of Restaurant Wait Times
Guests reported long waiting times at the hotel's restaurants, especially when the hotel was fully booked. Consider making reservations in advance or planning meals at off-peak times to avoid long waits.
Enjoy the Entertainment
Guests appreciated the live shows, live music, and dance opportunities provided by the hotel. Make sure to check the entertainment schedule during your stay and take advantage of these offerings.
Take Advantage of the All-Inclusive Amenities
The all-inclusive package includes food and drinks, which many guests found to be fantastic. Make the most of this offering to fully enjoy your stay.
Consider the Noise Level
The hotel features both a quiet pool area and a party pool with a swim-up bar. If you prefer a more serene environment, opt for the quiet pool, while those seeking a livelier atmosphere can enjoy the party pool.
Be Prepared for Dated Rooms
Some guests mentioned that the hotel is showing its age, with dated rooms and amenities. Keep this in mind when setting expectations for your stay.
Plan for Elevator Wait Times
During peak times, guests experienced long lines and wait times for the elevators. If this is a concern, consider requesting a room on a lower floor or allowing extra time when using the elevators.
Location
What's nearby
- Cancun Convention Center318 yd
- Hard Rock Cafe Cancun0.3 mi
- CoCo Bongo Cancun0.3 mi
- Cancun Golf Club at Pok Ta Pok0.9 mi
- La Isla Shopping Mall2.2 mi
- Kukulcan Plaza2.7 mi
- Spa at The Royal Sands3 mi
- Puerto Cancun4.1 mi
- Puerto Juarez4.9 mi
- Gran Puerto5 mi
- Glorieta del Ceviche5.2 mi
- Iberostar Cancun Peninsula Convention Centre5.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Riu Cancun
Low season | January |
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High season | December |
Average price (weeknight) | $348 |
Average price (weekend night) | $362 |
When to book a room at Riu Cancun
KAYAK's top tips for your stay at Riu Cancun
FAQs when booking at Riu Cancun
Nearby hotels and places to stay
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Value for money | 8.1 |
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Distance to city center | 5.3 mi |
Nearest Airport | Cancun |
Distance to airport | 10.8 mi |