Recent Reviews
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- Negative
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8.2
Pros: the ocean view from the room was beautiful .
Cons: last 10 years I went to Cancun every year and Parnassus was the only resort that did not have mini refrigerator with drinks on it. We drink a lot of water during the night and early morning and it made our stay uncomfortable.
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5.7
Average at best
Pros: Room was very large, decent amenities. View from room was good. Beach adjoining hotel was beautiful. Adult pool wasn't bad, but was on lagoon side. Should be on ocean side. Put the kids on the lagoon side
Cons: Food was average at best Bars were open sporadically When it rained it was like walking through a rainforest--only problem was I was indoors!
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9.4
I love this place!!
Pros: Beautiful place and great services!
Cons: The only bad thing is that we waited almost 3 hours to get our room ready.
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7.7
We Really like it, however.....
Pros: We like the food....it was amazing!!! Lots to chose from.
Cons: We didn't like the fact after getting there on time for check in (check in is at 3pm) they told us, our "room" wasn't ready, until 4pm!!!!....woow really...after many times checking to see if our room was ready, finally 40 mins later they gave it to us...now check out, same line for check in/check out....people were getting impatient. we only needed our check out pass (we turn in keys early am, to avoid line) but still end up waiting in line!!!...
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5.7
Pros: All of the staff was nice.
Cons: The food. No flavor. The elevators kept breaking down. The entire facility needs to updated.
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4.7
Pros: Only the beach
Cons: the rooms are not clean, the kids club is from 18 months and they did not mention that on the website or on the phone, the food is served mostly cold because of the big amounts of the client the only good food was at the morning in the buffet, the sushi was terrible the fish looked really old, the swimming pools were looking really dirty especially the pool bar swimming pool, we had had an upgrade to the suite but the suite wasn't clean the bathroom was really dirty the shower was full with blue mold
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7.0
Pros: All inclusive, good variety of food. Best choice for families with kids.
Cons: On the right side of hotel is very noisy electricity station. No minibar in the rooms
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6.3
Pros: It's a great all inclusive resort for the whole family, they have activities for everyone.
Cons: The food is far from great, in all the restaurants is like generic and standard, and the Japanese restaurant is the worst i've ever had.
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8.2
Pros: the ocean view from the room was beautiful .
Cons: last 10 years I went to Cancun every year and Parnassus was the only resort that did not have mini refrigerator with drinks on it. We drink a lot of water during the night and early morning and it made our stay uncomfortable.
review from
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7.7
We Really like it, however.....
Pros: We like the food....it was amazing!!! Lots to chose from.
Cons: We didn't like the fact after getting there on time for check in (check in is at 3pm) they told us, our "room" wasn't ready, until 4pm!!!!....woow really...after many times checking to see if our room was ready, finally 40 mins later they gave it to us...now check out, same line for check in/check out....people were getting impatient. we only needed our check out pass (we turn in keys early am, to avoid line) but still end up waiting in line!!!...
review from
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7.0
Pros: All inclusive, good variety of food. Best choice for families with kids.
Cons: On the right side of hotel is very noisy electricity station. No minibar in the rooms
review from
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5.7
Average at best
Pros: Room was very large, decent amenities. View from room was good. Beach adjoining hotel was beautiful. Adult pool wasn't bad, but was on lagoon side. Should be on ocean side. Put the kids on the lagoon side
Cons: Food was average at best Bars were open sporadically When it rained it was like walking through a rainforest--only problem was I was indoors!
review from
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5.7
Pros: All of the staff was nice.
Cons: The food. No flavor. The elevators kept breaking down. The entire facility needs to updated.
review from
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4.7
Pros: Only the beach
Cons: the rooms are not clean, the kids club is from 18 months and they did not mention that on the website or on the phone, the food is served mostly cold because of the big amounts of the client the only good food was at the morning in the buffet, the sushi was terrible the fish looked really old, the swimming pools were looking really dirty especially the pool bar swimming pool, we had had an upgrade to the suite but the suite wasn't clean the bathroom was really dirty the shower was full with blue mold
review from
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6.3
Pros: It's a great all inclusive resort for the whole family, they have activities for everyone.
Cons: The food is far from great, in all the restaurants is like generic and standard, and the Japanese restaurant is the worst i've ever had.
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