Canmore Resorts

The room with the kitchenette & balcony was fantastic. Underground parking and a great pool with a waterslide was great. The town experience da power outage and the hotel was completly blacked out. The hallways were pitch black as there was no emergency lighting in hallways and parkade. I would have thought safety bylaws and codes make it mandatory for hotels to have such emergency lighting. Luckily it was during daylight hours and the staff were very helpful helping people get around.

The size and amenities of the room. The halls are off-putting because they are far bleaker than obe would expect of a luxury hotel and detract from the experience.

The view from our room and the swimming area was nice for a family. The change area was very small for the pools and no change tables. The water was cold in the kiddie pools but we kept alternating from the hot tub. The breakfast was a really long wait.

The bathroom was exceptional once we learned how to us all the options. The unit was verry well equiped.

Got a great deal on Kayak Because we got a great deal on Kayak, I think we were put into a pet friendly room. We found a dog toy behind on the the tables (ewww). Also no sewing kits which are usually found in hotel rooms and much needed during this visit.

The staff was courteous, attentive and helpful; and the food in the hotel restaurant was surprisingly good and attractively presented.

Staff were excellent. The hotel staff and facilities were excellent however, they had no record of our booking! They were very accommodating and agreed to give us the rate we booked with your company. So we would return to the hotel but are disappointed with booking.com.

Great hottub and pool Expensive for the sIze of room and bed quality

Good location, good service, comfortable room, everything worked, reasonable value for money, liked the gym. Limited catering facilities (no kettle, no cutlery)

We loved everything.thank you very much for everything The restaurant was terrible!!!!!!

The comfort and peace and quiet

it was quiet and relaxed atmosphere clean with moderate luxury could have used another hot tub

Nice clean big! Rooms, good location ,friendly staff