Canmore Resorts

Mattress was comfortable and the morning staff were quite friendly. Our room location was terrible, being able to access any amenities was quite challenging. The parking lot was brutally laid out and only after arrival did we find out they don't even provide shampoo. I will not be returning to this resort.

New, nice amenities Hotel room too small

The beds were very uncomfortable, the bathroom and shower were very small.

Reception and cleaning staff were very courteous and helpful

Nice location, not far from city center. Hotel had no record of booking, lasted half an hour to get a room. There was no safe in room.

The pool and the location.

Friendly staff, good location, room was nice

The room was very nice and so was the fitness facility, pool (really small but nice since only 2 of us were using it), and hot tub.

The description on the internet site It was very old and shabby. Beds caused my husband a trip to the chiropractor, and the overall appearance was drab and depressing. Not what I expected from a "suite" hotel advertising the way you did. Was so dissapointed we almost left.

Friendly, comfortable and convenient, and Canmore is a clean and interesting town, less busy then usual tourist places. Enjoyed white water rafting locally. Air conditioning not very efficient, and if we opened a window at night, were disturbed by large freight trains running close behind the hotel. [ room at back of hotel]

I did not like anything about my stay. Poor staff, machines were out ou use. When we arrived I was given a room that was not in the descrption of what I booked on-line. The staff said Booking overbooked and thier was nothing they could do. I was then charged the same rate for a super loft suite, even though I was not in one. I was told I would be given free breakfast coupouns and never received them.

easy access, staff friendly clean up rooms

The suite we had was very big for the 2 of us. great facilities The railway was about 20metres from hotel. The room shook when the train ran past at speed. Trains ran through the night, we got very little sleep!

The family room we booked had everything that we required for a one night stop over I didn't like how the breakfast pricing was structured

very comfortable and spacious. Location is abit away form everything. Granted only a few miles down the road, but nothng other than a gas station and mini convienence store in this location.

no wheel chair ramp/ ramp for my baby stroller.