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The cleaning lady on asunday was helpful. This was one of the worst stays I've ever had! 1. We had to beg for towels and pillow cases. 2. They was a balcony, but couldnt use it because of an overwhelming smell of gas, projected directly to our room. 3. The bathtub leaked all night, sink fau
The price was okay and it was clean.
The rooms were updated and well decorated and very clean. Several things from rude staff to internet access problems to coffee supplies. I did email America's Best corporate in an attempt to address my concerns. They responded saying the hotel had to respond, and no one did. Essentially I was ignored.
It was the only hotel in the area. I had low expectations, and was happily surprised with room. I thought it was a little pricey for a 2 star hotel, but it must be it's proximity to the park.
quiet, comfortable breakfast could have had a little more variety
ROOM WAS CLEAN AND CONVENIENT FOR US NO FRESH COFFEE OR BREAKFAST SERVED ON TUESDAY. PROBABLY BECAUSE MOST ROOMS WERE EMPTY. WEEKEND WAS FULL.
Clean comfortable friendly!! Would choose again
quiet cobwebs, splits in wallpaper, creaky bed.
Really, really liked the whole nature scene. There were plenty of trees, a rushing creek playing my favorite sounds, and a comfortable place to lay my head at night. Also, the folks behind the desk were super kind and helpful. They seemed to enjoy helping my group get orientated with Maggie's Valley.
Beautiful area, clean friendly staff. Best on franchise hotel for the price I can remember staying in. No breakfeast served, however great resturant across the street.
Went to Maggie Valley to see Wheels Thru Time Museum and the wife & one adult son came along. Picked Jonathan Creek because few booking available at time. What a home run! After a recent bad experience using small local inns on a PA get away we found spotless, well maintained facilities with local charm and comfort. and a friendly staff. Last minute travel changes had us stay two nights and not just one. Next season I plan a cycle tour back to Maggie Valley and to run the near by Dragon and I will return.
The rooms are non smoking. Since the rooms are non smoking, there are rocking chairs set up outside of the rooms, which looks inviting, but smokers sit outside of the rooms and smoke. My mom and I would come back to the room and would be stuck in the room with no where to relax and look at the scenery. That kind of sucked. Plus, the cigarette smoke drifted into our room. It would be nice if there was an area away from the room with inviting chairs to sit in to relax and look at the scenery.
The room was what we wanted, the owners were exceptional nothing
Nice person at desk. rated number 1 on your sight. I guess i did not read close enough. no power in bathroom, no one at desk when arrived, lots of motor cycles to wake us during the night.
The owners were very friendly and welcoming from check-in to check-out. The room was clean, comfortable and mountain setting was very peaceful. Great place to stay if you want a reasonable-priced hotel in a beautiful, serene setting. N/A
Helpful staff, great price, room was way better than I expected
this hotel had a firmular feeling of home. we like the spacious bathroom and we had plenty of room to lay stuff on the sink counter, without fear it would get knocked off. only that it needs a little bit of weather striping around the door,
Staff was very nice. Room very dusty. Sheets were clean but very musty smelling.
As the host hotel a group from all around north America, this was a good place that could accommodate a crew. Our hosts were great!! Could use new mattresses to go with the well done physical updates to rooms. Mine wasn't so good.
We liked the location and the proximity to the local park - the festival we were going to was within walking distance& we did not have to move our car. The staff (owner) was extremely friendly & helpful. Everything was clean. Nice spacious bathroom. THE MATRESSES!!! Both of the beds in the room we were in had mattresses on them that were so soft I dubbed them 'marshmallow beds'. We rolled down into the middle when we got in and it was a challenge to get out. New mattresses wd be a big benefit.
The kitchenette The garbage cans outside our room needed to be emptied.
Renovated bathroom was nice, and room included mini fridge and microwave. Cheapest stay in town. Had cable. A/C worked. Comforters, carpet and tv are all ancient. Front office stays locked and you have to call to get someone to meet you. Extremely thin walls, was woken up at 1am due to tv being loud in room next door, couldn't go back to sleep. Also person staying in room next door decided they needed to go outside and smoke pot at 1am, so our room instantly filled with the smell of pot... Very unhappy with this. Would definitely NOT stay here again.
Staff is friendly. Poor sound insulation.
I called the night before & reserved room 3B. When we checked in she admitted she failed to make the reservation and someone else was in the room already. We got room 2A, near the street. She was nice enough to come to the room and refund us our money. Ask for rooms B, they are further from the road, but the window shaker masks any road noise so it doesnt matter much.
The owner's were very nice and willing to go out of their way to make your stay comfortable and fun. Gave suggestions for things to do in and surrounding Maggie Valley.
A very nice, clean and quaint room. the staff was very polite and friendly. The only thing I didn't think to bring was shampoo and wouldn't you know it there wasn't any in the room. Not a big deal at all
The owners were very friendly. Our children loved the playground. The motel needed to be updated. The comforters and pillowcases looked old and faded. The TV remote didn't work, and the TV only pulled in one channel - Nickelodeon. The room was also incredibly humid!
This hotel is run by a very friendly couple, and the rooms are clean, appear to be recently remodeled and are in wonderful condition! The location, although on a busy road, is quiet and parking is very convenient! I will definitely stay here again!
The cost!! We were only in town for a night, we went to a wedding, and we left promptly at eight The next morning. The padlock on the freezer of the full-sized refrigerator and the miscellaneous, broken furniture. I would also have liked to know it was technically an adjoining room before our arrival.
It was dry and had air conditioning Was a tad run down but clean and servicable. well worth the price
That it didn't cost that much. Room really smelled and was pretty dirty and the towels were very hard. There was no coffee pot and I have never seen that before in a room rented. Parking was on big hill and not enough for the amount of people that stay there.
Firm beds. Room had had a smoker. Did not seem all that clean. Nothing was right... Comfort inn bath mat... Holiday inn cups.... Travel lodge tray... And a giant two door refrigerator ... Large kitchen type sink... Paint was on everything... We slept and left...