Overview

Protea Hotel Fire and Ice by Marriott Cape Town

New Church Street, 8002 Cape Town, Western Cape, South Africa
+27 214 882 555

$90+

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Rates

Overall guest ratings

7.2/10 Good
Based on 547 reviews
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Review highlights

  • 8.6
  • 6.0
  • 4.6
  • 4.5

Good to know

  • Great desserts & fruits

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 547 reviews
    • 8.6 "Location is great."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Service is ok."
    • 4.6 "Internet is poor."
    • 4.5 "Bad amenities."
    • 4.4 "Bar is not good."
    • 4.0 "Rooms are not good."
    • 3.6 "Value below average."
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    Overall Rating

    7.0 Good
    Based on 388 reviews
    • 8.3 "Location is great."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 5.1 "Internet is average."
    • 4.8 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      0.8 "92% complained about the elevator."
    • 4.2 "Bar is not good."
    • 3.8 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      2.6 "74% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      4.9 "For 51%, the rooms looked old."
    • 3.4 "Value below average."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
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    Overall Rating

    7.2 Good
    Based on 65 reviews
    • 8.8 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Service is ok."
    • 3.9 "Rooms are not good."
      3.3 "67% said rooms were small."
      0.5 "95% thought they were poorly maintained."
    • 3.2 "Quite uncomfortable."
      3.3 "67% said rooms were small."

    Overall Rating

    7.3 Good
    Based on 92 reviews
    • 8.5 "Location is great."
    • 5.9 "Service is ok."
    • 5.4 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      3.2 "68% said rooms were small."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.7 "Value below average."
    • 3.5 "Not very comfortable."
      3.2 "68% said rooms were small."
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    Good to know
    "Great desserts & fruits"
    data provided by TrustYou

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