Pros (+) Breakfast & location
Cons (-) Pool was not open. Rates should have been adjusted accordingly. Large group of teens staying who were in the halls late into the night. Also could hear people above us walking.
2 stars
Holiday Inn Express & Suites Indianapolis North - Carmel
Photos of Holiday Inn Express & Suites Indianapolis North - Carmel
Overview
Located off I-465 at Exit 27 on Michigan Road, the hotel is minutes from I-65, I-69, I-70, and I-74. You can get to and from Indianapolis International Airport (IND) in 20 minutes and minutes from Keystone at the Crossing.Conveniently accessible to all that Indianapolis, Westfield, and Carmel have to offer, our hotel is perfectly situated near local attractions and destination areas. Downtown Indianapolis is a 15-minute drive where you can visit the Convention Center, Lucas Oil Stadium, Gainbridge Fieldhouse, Indianapolis Zoo, Children’s Museum, Indiana State Museum, and the Indiana State Fairgrounds. Also, the Indianapolis Motor Speedway, home of the Indy 500, and Grand Park Sports Campus are just a short drive away.Surrounding destination areas include the Beef and Boards Dinner Theatre, Corteva Agriscience, The Palladium, The Zionsville Performing Arts Center, Grand Park, Ruoff Music Center, Butler University, St. Vincent’s Hospital, Peyton Manning Children’s Hospital, and IU North Hospital.Whether in town for business or leisure, our hotel offers modern comfort with a feeling of home. Start your day with a complimentary hot breakfast and enjoy a plethora of nicely appointed amenities including high-speed Internet, microwaves, mini-refrigerators, and Keurig coffee makers in every room. The hotel features an indoor heated pool, Fitness Center, Business Center, suite shop, complimentary parking, and guest laundry. Meeting space is available, too!
Latest deals for Holiday Inn Express & Suites Indianapolis North - Carmel
Amenities at Holiday Inn Express & Suites Indianapolis North - Carmel
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Upper floors accessible by elevator
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
General
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Pool and spa
- Heated pool
- Spa
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express & Suites Indianapolis North - Carmel
8.5
Very good
259 verified ratings
Wonderful
153
Very good
32
Good
29
Okay
14
Fair
15
Mediocre
5
Poor
11
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and friendly staff, but many expressed dissatisfaction with the service, particularly at the front desk. The breakfast options were also a common complaint, with several guests noting the lack of variety and freshness. Additionally, the location was criticized for being noisy, and some guests felt unsafe due to the behavior of staff. Overall, while the hotel had its positives, significant improvements are needed in service and breakfast quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Holiday Inn Express & Suites Indianapolis North - Carmel?
The complimentary breakfast at Holiday Inn Express & Suites Indianapolis North - Carmel offers a variety of options and is well presented, very tasty, and well maintained, according to guest reviews.
Are the beds at Holiday Inn Express & Suites Indianapolis North - Carmel comfortable?
Guests have described the beds at Holiday Inn Express & Suites Indianapolis North - Carmel as excellent, with great mattress and bed linens, ensuring a comfortable stay.
Is the hotel staff at Holiday Inn Express & Suites Indianapolis North - Carmel friendly and helpful?
Guests have consistently praised the friendly and helpful staff at Holiday Inn Express & Suites Indianapolis North - Carmel, ensuring a pleasant and accommodating experience.
How is the cleanliness at Holiday Inn Express & Suites Indianapolis North - Carmel?
Holiday Inn Express & Suites Indianapolis North - Carmel is consistently described as super clean, with clean and updated rooms, ensuring a pleasant and hygienic stay.
Is there any noise concern at Holiday Inn Express & Suites Indianapolis North - Carmel?
Some guests have mentioned noise concerns, but overall, the hotel is described as clean, comfortable, and in a good location, ensuring a pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Some guests mentioned that rooms on higher floors offer better views and are quieter, away from potential noise disturbances on lower levels.
Consider Bringing Earplugs
Several guests noted that the walls were thin, and noise from neighboring rooms or the hallway could be disruptive, so packing earplugs might help ensure a good night's sleep.
Check Room Amenities
Some guests experienced issues with in-room amenities such as malfunctioning coffee makers and broken soap dispensers, so it's advisable to check the functionality of these items upon arrival.
Plan for Breakfast Alternatives
While many guests appreciated the complimentary breakfast, some found the options limited or preferred alternatives nearby, so it might be helpful to research nearby dining options in advance.
Inquire About Housekeeping Preferences
A few guests mentioned that housekeeping missed servicing their rooms on certain days, so it may be beneficial to communicate any specific housekeeping preferences or schedules with the hotel staff.
Verify Pool Availability
Several guests were disappointed by the pool being closed during their stay, so it's advisable to check the status of the pool if its availability is an important factor in the booking decision.
Be Mindful of Noise Levels
Some guests reported disturbances from noise, including road and airport noise, so light sleepers may want to consider this and choose a room location accordingly.
Double-Check Room Cleanliness
While many guests praised the cleanliness, a few mentioned specific issues like stray hairs in the bathroom, so it might be helpful to conduct a thorough check of the room upon check-in.
Consider Bringing Slippers
A couple of guests mentioned that the floors were squeaky, so packing slippers might help mitigate any discomfort from noise or uneven surfaces.
Verify Functionality of Room Appliances
Some guests encountered issues with room appliances, such as leaking A/C units and malfunctioning Keurig machines, so it's advisable to verify the functionality of these items upon arrival.
Location
9797 North Michigan Road, Carmel, IN 46032
What's nearby
- Coxhall Gardens2.7 mi
- Equipose 144.2 mi
- Monon Community Center5.2 mi
- Booth Tarkington Civic Theatre6 mi
- The Center for the Performing Arts6 mi
- Clay Terrace7.3 mi
- River Road Park10 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Indianapolis North - Carmel
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $175 |
Average price (weekend night) | $303 |
When to book a room at Holiday Inn Express & Suites Indianapolis North - Carmel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites Indianapolis North - Carmel
FAQs when booking at Holiday Inn Express & Suites Indianapolis North - Carmel
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See most recommended stays in CarmelGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 6.9 mi |
Nearest Airport | Indianapolis |
Distance to airport | 15.2 mi |
Everything you need to know for your stay in Carmel
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