Enjoy your stay at Embassy Suites San Juan – Hotel & Casino in beautiful Carolina, Puerto Rico. This all-suite hotel is just a 10-minute walk from Isla Verde Beach and features a tropical free-form outdoor pool and waterfall. Plan your next business meeting in 12,000 sq. ft. of flexible meeting space. The La Vista Room, with spectacular views of the lagoon-style pool and access to our outdoor terrace, offers a stunning setting for Caribbean destination wedding receptions and social events. Meet with friends and enjoy a relaxing coffee in the lush open-air atrium. Experience great value with our free cooked-to-order breakfast each morning and complimentary Evening Reception*. Stay connected to the office, family and friends with complimentary high-speed internet access, and keep up your gym routine in the fully equipped fitness center. Spend a relaxing stay here and sip cocktails at the Oasis Casino and Lounge with live entertainment on weekends. * Service of alcohol subject to state and local laws. Must be of legal drinking age.
Nice pool, though not for lap swimming. The jacuzzi was nice and hot, though it could use more jets. We enjoyed the Happy Hour with free beverages. The "free appetizers" are just taco chips and popcorn. The free breakfast is alright - get there early if you don't want to wait in a long line. Includes greek yogurt, fresh fruit, as well as hot foods. The hotel is a short walk from a beautiful beach, where the guest is supplied with free chairs and towels. Umbrellas may be available for those who arrive early. There are some great nearby restaurants, Metropol is one. "Old Town" is 6 miles away. Nice, but don't get stuck in all the gift shops unless you really enjoy that kind of thing.
The WiFi is useless. There is loud music playing often, which can be heard in any room, as all rooms surround an atrium.
The pool was great but unfortunately no access to jacuzzi at night. Within walking distance to a nice beach.
Service was extremely slow. Had to wait an hour for a tiny pizza at the pool area and it took us 45 mins to check out due to very slow service and not enough staff on a busy Sunday morning. Lastly, we ordered glasses to our room that never came and there was a dirty towel in the bathroom when we checked in.