Overview

The Ritz-Carlton, San Juan

6961 Avenue of the Governors, Isla Verde, Carolina 00979, Puerto Rico
+1 787 253 1700

$264+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 1,177 reviews
See all reviews

Review highlights

  • 9.5
  • 8.9
  • 8.8
  • 6.1

Good to know

  • Great reception
  • Friendly service
  • Good access to airport

Nearby

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    Amenities

    • Free Wi-Fi
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • ATM on-site
    • Childrens programs
    • Express check out
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,177 reviews
    • 9.5 "Wonderful beach."
    • 8.9 "Great service."
    • 8.8 "Very good internet connection."
    • 8.7 "Location is great."
    • 7.6 "Good breakfast."
    • 6.1 "Rooms are ok."
    • 3.3 "Value below average."
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    Overall Rating

    8.6 Excellent
    Based on 741 reviews
    • 9.6 "Wonderful beach."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.6 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Tasty food."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 3.0 "Terrible value."

    Overall Rating

    8.8 Excellent
    Based on 435 reviews
    • 9.4 "Wonderful beach."
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 6.8 "Food is average."
    • 6.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 3.5 "Value below average."
    Good to know
    "Great reception"
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou

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