Overview

The Ritz-Carlton San Juan
Best Service Friendliness

6961 Avenue of the Governors, Isla Verde, Carolina 00979, Puerto Rico
+1 787 253 1700

$374+

Overall guest ratings

8.6/10 Excellent
Based on 923 reviews

Review highlights

  • 9.0
  • 8.9
  • 4.7
  • 3.3

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    Located on eight acres of pristine beachfront property in Isla Verde and caressed by the warm waters of the Atlantic Ocean, The Ritz-Carlton, San Juan provides guests with an unforgettable escape at one of the most elegant beach hotels in Puerto Rico, along with the perfect launching point to explore the quaint cobblestone streets of Old San Juan.

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    Marriott

    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • Hot tub
    • Business center
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • ATM on-site
    • Kid-friendly
    • Express check out
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest Reviews

    All Reviews
    Couples
    Families

    Overall Rating

    8.5 Excellent
    Based on 926 reviews

    Location
    9.0

    Service
    8.9

    Breakfast
    8.6

    Beach
    8.5

    Wellness Area
    6.6

    Bar and Beverages
    5.6

    Cleanliness
    5.4

    Room
    5.1

    Comfort
    4.7

    Value for money
    3.3

    Overall Rating

    8.5 Excellent
    Based on 592 reviews

    Location
    9.0

    Beach
    8.8

    Service
    8.7

    Food
    7.2

    Vibe
    6.0

    Cleanliness
    5.3

    Room
    5.2

    Comfort
    4.7

    Value for money
    3.7

    Overall Rating

    7.9 Good
    Based on 333 reviews

    Location
    9.0

    Service
    8.5

    Beach
    8.3

    Pool
    7.5

    Food
    6.7

    Cleanliness
    5.6

    Room
    4.7

    Value for money
    3.0

    Recent Reviews

    Find reviews that mention:
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    beach area
    great pool area
    ocean view
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