Pros (+) Spa. And service
Cons (-) The beach cafeteria takes too long and always gets the order wrong
5 stars
The Ritz-Carlton, San Juan
Provider
Provider for The Ritz-Carlton, San Juan
Provider for The Ritz-Carlton, San Juan
Provider for The Ritz-Carlton, San Juan
Photos of The Ritz-Carlton, San Juan
Overview
The Ritz-Carlton San Juan offers guests a luxurious place to stay while vacationing in Puerto Rico. The property is located on eight acres which include the pristine beaches of Isla Verde. Guests can enjoy the Caribbean setting from the sandy beaches. Also included at The Ritz-Carlton San Juan is a luxuriant spa, a vibrant casino, and a deluxe fitness center. Guests will be conveniently located just 15 minutes from the airport as well as from the nightlife options available in San Juan.
There are 416 rooms in total that are very well-appointed. Guests can choose from one of the standard rooms or a luxurious suite. There is the singular Ritz-Carlton suite, six executive suites, and four garden view suites. The property contains five restaurants including the famous BLT Steak and the II Mulino New York. The spa contains 12,000 square feet of treatment areas, and all of the spa treatments include ingredients indigenous to Puerto Rico. The pristine waters of the swimming pool can afford guests views of the ocean while they are taking a dip.
Guest rooms are packed with amenities including flat-screen LCD televisions that have premium channels. The bathrooms are decked out in stately marble. There are in-room gourmet coffees and teas provided. Plus, the pillows are non-allergenic. The make-up mirror is lighted, and the terry bath towels are quite generously sized. All rooms are non-smoking and equipped with complimentary WiFi. There is a mini bar in each room that is fully stocked for guest convenience.
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Amenities at The Ritz-Carlton, San Juan
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business center
- Cable or satellite TV
- Meeting/Banquet facilities
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Express check-out
- Concierge service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Pool and spa
- Sauna
- Spa
- Outdoor pool
Accessibility and suitability
- Increased accessibility
- Elevator
- Pets not allowed
Dining
- Restaurant
- Bar/Lounge
- Minibar
Parking and transportation
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
Things to do
- Beauty salon
- Gift shop
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
- Tennis
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Health and safety
- Safe
Reviews of The Ritz-Carlton, San Juan
8.4
Very good
67 verified ratings
Wonderful
38
Very good
5
Good
12
Okay
5
Fair
3
Mediocre
1
Poor
3
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Staff were very friendly and helpful. Facility was clean. Access to the ocean easy. Landscaping is mature and nice.
Cons (-) This resort is confused. It has high end and empty jewellery stores but a down market casino and resultant clientele. The hotel has only one pool which doesn't function as a central location. The hotel itself has no atmosphere. Feels very loud and downmarket inside. The prices for food etc are extortionate. The hotel is located literally alongside the airport runway, so planes take off all day and...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers five restaurants, including the famous BLT Steak and the II Mulino New York, providing a diverse range of dining experiences for guests.
Are there any nearby attractions or beaches within walking distance?
Yes, the hotel is conveniently located near Isla Verde Beach (0.3 mi) and Carolina Beach (0.6 mi), offering easy access to pristine beaches for guests to enjoy.
How are the guest rooms equipped for comfort and convenience?
Guest rooms are packed with amenities, including flat-screen LCD televisions with premium channels, stately marble bathrooms, in-room gourmet coffees and teas, non-allergenic pillows, lighted make-up mirrors, and generously sized terry bath towels, ensuring a comfortable and convenient stay for guests.
What leisure facilities are available at the hotel?
The hotel offers a luxuriant spa, a vibrant casino, a deluxe fitness center, and a swimming pool with views of the ocean, providing guests with a range of leisure facilities to enjoy during their stay.
Is parking available at the hotel?
Yes, the hotel provides parking and valet parking for guest convenience, ensuring easy access to parking facilities during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Enjoy the Pristine Beaches
The hotel is located on eight acres, including the pristine beaches of Isla Verde, providing a perfect setting for a relaxing beach vacation.
Dine at Famous Restaurants
Indulge in culinary delights at the hotel's five restaurants, including the famous BLT Steak and II Mulino New York, as recommended by several guests.
Opt for a Room with a View
Consider choosing a room with a balcony facing the ocean or the garden, as guests have praised the spectacular views from these rooms.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Isla Verde Beach, Carolina Beach, and Barbosa Park, all within a short distance from the property.
Pamper Yourself at the Spa
Guests highly recommend indulging in the luxurious spa treatments, which include ingredients indigenous to Puerto Rico, at the 12,000 square feet spa.
Utilize the Complimentary WiFi
The hotel offers complimentary WiFi in all rooms, allowing guests to stay connected during their stay, as mentioned by several guests.
Take Advantage of the Fitness Center
Guests have appreciated the deluxe fitness center, so consider incorporating a workout session into your stay.
Plan Events with Ease
If you're planning an event, take advantage of the hotel's conference rooms, wedding services, and business center, as highlighted by guests who found these facilities convenient.
Enjoy the Casino and Other Amenities
The vibrant casino and other amenities such as the outdoor pool, sauna, and steam room provide ample entertainment options for guests, as noted by several reviews.
Consider the Allergy-Friendly Amenities
The hotel provides non-allergenic pillows, a feature that has been positively mentioned by guests with allergies.
Location
6961 Ave Gobernadores, Carolina 00979
What's nearby
- Isla Verde Beach0.3 mi
- Isla Verde0.5 mi
- Carolina Beach0.6 mi
- Barbosa Park2.4 mi
- Ocean Park2.7 mi
- University of Puerto Rico3.6 mi
- Plaza Carolina4.3 mi
- Cruise Line Terminal6.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Ritz-Carlton, San Juan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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FAQs when booking at The Ritz-Carlton, San Juan
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Value for money | 6.6 |
|---|---|
Distance to city center | 5.6 mi |
Nearest Airport | San Juan Luis Munoz Marin Intl |
Distance to airport | 0.7 mi |
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