It’s getting to be an old hotel. Pool is still very nice, wonderful breakfast, fabulous staff! Beds are getting old though.
Western Heritage Hotel and Conference Center, an Ascend Collection Hotel
3 stars894 reviews
Good
-
2 guests, 1 room
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Western Heritage Hotel and Conference Center, an Ascend Collection Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
Reviews of Western Heritage Hotel and Conference Center, an Ascend Collection Hotel
7.1
Good
894 verified ratings
Wonderful
328
Very good
159
Good
117
Okay
57
Fair
91
Mediocre
41
Poor
101
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, with many finding it convenient for events and local attractions. The breakfast offerings were frequently highlighted as a positive, with several guests enjoying the variety and quality. Cleanliness received positive remarks, with rooms and facilities generally well maintained. However, there were repeated complaints about the pool being out of order or inaccessible, and some guests experienced issues with service, such as reservation mix-ups and unhelpful staff. Despite these negatives, many guests had a pleasant stay, appreciating the amenities and the overall atmosphere.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7 out of 10
759 reviews
7.6 out of 10
79 reviews
7.6 out of 10
3 reviews
All reviews
Pros (+) Friendly, helpful staff
Cons (-) Bed was not comfortable and the card keys didn't work for either room the second night.
Cons (-) Painfully uncomfortable beds and pillows. Insufficient bedding without cranking the thermostat.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the breakfast at Ramkota Hotel & Conference Center?
Guests have praised the great breakfast available at Ramkota Hotel & Conference Center, which is open long enough to sleep in and still eat. However, some guests have mentioned that the breakfast was not up to their expectations.
Are the beds at Ramkota Hotel & Conference Center comfortable?
Some guests have found the beds at Ramkota Hotel & Conference Center uncomfortable and have mentioned that the pillows are small and not comfortable. However, others have appreciated the comfortable beds and room size.
What are the parking options at Ramkota Hotel & Conference Center?
Ramkota Hotel & Conference Center offers free parking and a free airport shuttle, providing convenient parking options for guests.
How is the cleanliness at Ramkota Hotel & Conference Center?
While some guests have mentioned issues with cleanliness, such as dirty carpets and stains on curtains and chairs, others have praised the cleanliness and warmth of the hotel.
When is the best time to visit Ramkota Hotel & Conference Center?
The low season at Ramkota Hotel & Conference Center is in March, while the high season is in September. It's advisable to plan your visit accordingly to make the most of your stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Request a room with a view to avoid facing the pool or ballrooms without natural light, as mentioned by some guests.
Check Room Amenities
Ensure that the room has functional AC or fans, and check for any signs of ants or maintenance issues, as reported by previous guests.
Verify Breakfast Hours
Double-check the breakfast hours as some guests mentioned that the hotel did not honor the posted hours for breakfast.
Inquire About Room Maintenance
Before booking, inquire about recent maintenance activities in the room to avoid inconveniences caused by paint or epoxy smells, as reported by previous guests.
Consider Noise Levels
If sensitive to noise, request a room away from the bar area to avoid disturbances from late-night activities, as mentioned by some guests.
Request Additional Pillows
If in need of extra support, request additional pillows as some guests found the provided ones to be flat and uncomfortable.
Confirm Pool Room Bookings
If booking a poolside room, ensure that it is available and not overbooked, as some guests encountered issues with their pool room reservations.
Check for Room Cleanliness
Upon arrival, inspect the room for cleanliness and functionality of amenities, as some guests reported issues with clogged sinks and cleanliness.
Inquire About Room Types
If specific room types are crucial, such as a studio with a pullout couch, ensure that the reserved room type is available upon arrival to avoid disappointment.
Engage with Friendly Staff
Interact with the friendly and helpful staff, particularly Shirley, who received positive feedback for exceptional service during breakfast.
Location
800 North Poplar Street, Casper, WY 82601
What's nearby
- Casper Planetarium186 yd
- Casper Masonic Temple0.7 mi
- Casper Event Center0.7 mi
- Odd Fellows Building0.8 mi
- Rialto Theater Casper1 mi
- Nicolaysen Art Museum1 mi
- Three Crowns Golf Club1.1 mi
- John F. Welsh Auditorium1.2 mi
- Werner Wildlife Museum1.7 mi
- Gertrude Krampert Theater1.9 mi
- Tate Geological Museum2.3 mi
- Fort Caspar2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Western Heritage Hotel and Conference Center, an Ascend Collection Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | February | $168 | $242 |
Cheapest month to stay with an average 34% drop in price. | Most expensive month to stay with an average 51% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Western Heritage Hotel and Conference Center, an Ascend Collection Hotel
Which month has the cheapest rates at Western Heritage Hotel and Conference Center, an Ascend Collection Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Western Heritage Hotel and Conference Center, an Ascend Collection Hotel is December, with an average nightly rate of $116. The most expensive month is September at $175 per night.
What is the cheapest day to book Western Heritage Hotel and Conference Center, an Ascend Collection Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Western Heritage Hotel and Conference Center, an Ascend Collection Hotel is Sunday, with an average nightly rate of $130. The most expensive day is Saturday at $246 per night.
KAYAK's top tips for your stay at Western Heritage Hotel and Conference Center, an Ascend Collection Hotel
FAQs when booking at Western Heritage Hotel and Conference Center, an Ascend Collection Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CasperMost recommended
See most recommended stays in CasperGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.7 mi | Casper Natrona County | 7.4 mi |