Pick-up location | Casper |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Minivan, Pickup truck, Standard, Standard SUV, Supplier choice |
Rental locations | 11 |
Airport locations | 8 |
Popular agencies | Enterprise, Hertz, Avis |
Economy | $35/day |
Compact | $54/day |
Intermediate | $59/day |
Standard | $62/day |
Full-size | $67/day |
Minivan | $81/day |
Pickup truck | $47/day |
Intermediate SUV | $36/day |
Supplier choice | $60/day |
Standard SUV | $74/day |
4.6
Okay
34 reviewsCleanliness
4.6
Comfort
4.6
Pick-up/Drop-off
4.6
Value for money
4.6
2 locations in Casper
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Reviews
9.2 Excellent
Jun 2020
Cons:
No spare tire a three hour delay almost missed my flight very stressful experience I was not happy8.0 Excellent
Nov 2019
Cons:
Provide directions to the Drop off location when the vehicle is originally picked up.6.0 Good
Sep 2019
Pros:
Yes good and friendly staffCons:
I left my eyeglasses in car at time of turn in. I had a horrible experience trying to get a phone call in before closing time. Kept getting bounced to the national Avis phone service and wasted time. I wanted simply to talk to desk clerk before she was done work and have her check. No go.10.0 Excellent
Aug 2018
Pros:
The young lady at the Casper Airport was as professional and courteous as any rent a car person I have ever dealt with. Highly recommend her5.6 Okay
Jul 2018
Pros:
Checkin and dropoffCons:
We had 7 people including 2 with handicaps. The Tahoe was not big enough for all passengers plus two mobility scooters. This made the 4 day’s we had the car very miserable. And the rental agency was too far away to take the car back.10.0 Excellent
Jun 2018
Pros:
Car was ready for us Casper and check in at Denver was extremely fast.9.2
Excellent
19 reviewsCleanliness
9.6
Comfort
9.6
Pick-up/Drop-off
10.0
Value for money
9.6
One location in Casper
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6.0 Good
May 2021
Pros:
Staff was amazing!Cons:
Car had issues5.2 Okay
Nov 2019
Pros:
The staff at the rental counter was helpful.Cons:
I rented a middle size SUV and was given a Subaru Outback hatchback. I don't consider an Outback a middle class SUV, however, it is a nice, fuel efficient vehicle, and was not going to complain. The rear hatch would only go up part way, so I asked the person at the counter how to correct this issue. They said there is a camera on the back, and the hatch will not go up all the way if I (or something else) am in the way. The actual reason is that the rear hatch can be programmed to only go up part way, which I learned on YouTube. The car was picked up in Casper WY and returned in Omaha NE due to the nature of my work traveling from one location to the next. I then found out that there is a $500 fee to drop off the vehicle at a different location. I was blown away by how expensive this was. It made my stomach feel a little upside down when I heard about this charge. Enterprise charges $200 for the same service. Had I known about this fee, I definitely will have rented from a different company.7.2 Good
Jul 2019
Pros:
It was all easy.Cons:
I don’t understand how I had to pay for almost $40 worth of gas in a car that had a half a tank and has a 12 gal tank at $2.69 a gallon.10.0 Excellent
Dec 2018
Pros:
The Lady at the counter was extremely proficient and very friendly! It was snowy and the car got around great!2.0 Mediocre
Jul 2018
Cons:
Could not get replacement car. Road side service non responsive. Were sent hertz location that had been closed for over a month. Had to drive w broken windshield, ie shattered and cracked. Crack kept expanding. Nevervrent from Hertz again.2.0 Mediocre
Aug 2017
Pros:
Nothing. The site kept kicking me out of one-way rental. After I felt that I had secured a one-way rental and had booked the car, the confirmation sent back the fact that the car was to be returned to the pickup site. I didn't use the reservation and went to National instead.8.3
Excellent
23 reviewsCleanliness
8.9
Comfort
8.6
Pick-up/Drop-off
7.6
Value for money
8.3
2 locations in Casper
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Reviews
9.6 Excellent
Oct 2019
Pros:
Friendly, courteous staff. Fast transport to and from airport. Excellent rates in comparison to competition.10.0 Excellent
Jul 2019
Cons:
It was very good although the price quoted on the web site did not match what the final charge was--not sure why the difference. Otherwise the quality of service, car, & the personnel were superb! Will definitely consider using them the next time.2.0 Mediocre
Jun 2019
Pros:
I was going to Albany NY, not Casper. Thought I had it resolved by phone but NO. Huge line in Albany. After 45 minutes finally waited on. Clerk was cranky, said it was my fault. Ended up paying 2X the quoted price for a dirty car.Cons:
Cleaner car, reasonable price. More than one clerk at the counter. Train the staff to be empathic. Get decent staff on the phone that will do their job and make requested changes. I will never use budget again.10.0 Excellent
Nov 2018
Pros:
Equipped with snow scraper.Cons:
Odometer Mileage out was wrong.2.0 Mediocre
Oct 2017
Pros:
no car when i showed at rental agency10.0 Excellent
Aug 2017
Pros:
Location was easy to access and return was quick and flawless!Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Casper
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Reviews
6.8 Good
Oct 2016
Cons:
Pickup too far from airport, van didn't have designated luggage space so trip from airport to agency with 5 clients with their luggage was difficult. When I dropped off car at airport took me 4 phone calls to get trough to agency to tell them car was there.9.2 Excellent
Oct 2016
Pros:
The Enterprise staff was great. Very helpful and it was the first time I received a confirmation call from an actual person. I appreciate their attention to the customer.Cons:
The Drop Off in Casper was confusing and a little scary. I had to drop off early in the morning and the parking space at the airport is dark and a little confusing and intimidating in the dark. I will try it again once they are on Airport property.6.8 Good
Oct 2016
Cons:
Pickup too far from airport, van didn't have designated luggage space so trip from airport to agency with 5 clients with their luggage was difficult. When I dropped off car at airport took me 4 phone calls to get trough to agency to tell them car was there.9.2 Excellent
Oct 2016
Pros:
The Enterprise staff was great. Very helpful and it was the first time I received a confirmation call from an actual person. I appreciate their attention to the customer.Cons:
The Drop Off in Casper was confusing and a little scary. I had to drop off early in the morning and the parking space at the airport is dark and a little confusing and intimidating in the dark. I will try it again once they are on Airport property.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Casper
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Casper
Rent-A-Wreck
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Casper
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Casper