Pros: The car was new, nice, and perfect for the situation.
Cons: There were no all weather or even regular mats to help keep the car cleaner.
Jul 28 2017
Cons: Quoted $38/day in Casper and $672 for two day trip to Spokane. What is the sense in this?
Apr 30 2016
Great ride and easy pick up
Pros: I reserved a car but was upgraded to a suv at no charge. The suv was clean comfortable.
Nov 23 2016
Pros: Everything went great. Thank you!
Dec 28 2016
No Vehicle Operational Information
Pros: Excellent Ford Explorer
Cons: No owner's manual. Experienced life-threatening weather conditions, e.g., 50-60 mph winds, -40 degrees, zero visibility, etc., and there was no information available on 4-wheel drive operation.
Dec 29 2016
Pros: Both people in office were very nice
Cons: very strange location. not convenient if coming or going to airport
Jan 29 2017
Pros: They were very friendly. We received a great car for a very reasonable price. I would strongly recommend.
Apr 13 2017
Pros: Worked well. Very fast and friendly people
Aug 12 2017
Pros: Easy check-in and return process
Cons: The first car they gave us had a low tire warning light on. It turned out there was a nail in the right front tire. With the warning light on, it seems like they should have caught the problem before sending a customer out in the car.
Cons: When we went to drop off at the airport, the rental car drop wasn't actually at the airport as labeled. When we finally out the drop off location, it was closed even though they said they were open until 8pm. The door to the office was unlocked but no one there.
Aug 22 2017
Drop off was quick and easy
Pros: Location was easy to access and return was quick and flawless!
Pros: The Enterprise staff was great. Very helpful and it was the first time I received a confirmation call from an actual person. I appreciate their attention to the customer.
Cons: The Drop Off in Casper was confusing and a little scary. I had to drop off early in the morning and the parking space at the airport is dark and a little confusing and intimidating in the dark. I will try it again once they are on Airport property.
Oct 23 2016
Cons: Pickup too far from airport, van didn't have designated luggage space so trip from airport to agency with 5 clients with their luggage was difficult. When I dropped off car at airport took me 4 phone calls to get trough to agency to tell them car was there.
Pros: Nothing. The site kept kicking me out of one-way rental. After I felt that I had secured a one-way rental and had booked the car, the confirmation sent back the fact that the car was to be returned to the pickup site.
I didn't use the reservation and went to National instead.