Would you like to save as your currency permanently or for this visit only?
Pool seemed nice. Staff pleasant and helpful. Food was dreadful - breakfast and dinner. Rooms had missing lightbulbs. A lot of paint and superficial damage to walls and doors in bedroom. Choice of tv stations poor, reception poor.
the quality of the bed linen and towels
wonderful large room in a beautiful old building
Having to wait two hours for our room to be ready
Nice Spa area, clean room. extremely large house, weddings with loud drunken people
service and leisure centre room a bit warm.only 4 irish channels on telly even though it advertised more and internet was not working
Staff very friendly, Hotel and facilites very good Atmosphere in hotel excellent.
The kudos restaurant was a fantastic change from the usual "a la carte" options Our room was situated as far away as possible from any life form! and the room was a tad small and claustrophobic. Took 10 minutes to reach it from the lift. but when i told staff they did advise next time to ask for a closer room - so credit where credit is due!
The space in the family suite. Lack of choice for food after 6, esp for older children. No bar food, only expensive restaurant open
Comfortable bed The room was too warm, and I couldn't turn down the heat.The shower had terrible water pressure. The car park was not easy to find (poorly signposted).
Location. The toilets in the hotel have to be the worst i have ever come across. The pressure in the flush needs to be increased
location very central you need to provide a better lift service for people trying to get from car park to reception 12 mins waiting for lift and eventually had to drag cases up the stairwell not a good first impression . Picture on bedroom wall in room too much but i will accept that only my personal opinion
In 15 days of travel over Ireland/N.Ireland, this was by far the comfiest bed/bedding we slept on. Oh man I wish we were in Sligo for longer. Upon check-in, the girl at the front desk gave us a ton of recommendations for what to do that evening. And I loved the crazy-ass look of the place. Oh and the breakfast buffet had tons of choices. Well, we booked online and I don't *think* breakfast was included, which is what the girl at the front desk said, so we decided to pay for it that morning. However when we went to the restaurant, the guy there said that it *was* included. So it's possible we paid twice for breakfast, OR it was just a miscommunication.
The staff were willing to facilitate in any way they could and the food was excellent. Very impressive hotel.
Location brilliant. Staff very friendly. Definately will stay there again
I loved the design, the glass front of the hotel offered lovely views across Sligo. The hotel bar could be extremely if there was a function in the upper bar area, as the music could be heard throughout the bottom bar and in some of the bedrooms.
The room was clean and tasteful The noise from guests banging doors at 3am became monotonous, no good for a full night sleep, door springs would help.
Efficient friendly staff even though were busy. Interesting decor , good bar food and breakfast buffet. Damp and slightly dark car park needs painting to reflect some light ad some spaces need remarking. Lifts seem to be very slow to respond.
The location of the hotel. The comfort. The parking. It was perfect for the business i had to do
Very comfortable bed, good location and friendly staff. Lighting in the bathroom could be improved as poor for applying makeup.
The commitment of staff to make your stay as comfortable and pleasant as possible Kitchen utensils were cheap and basic
I couldn't recommend this hotel highly enough. Great value for money and lovely services.
central location with good restaurant. reception staff on arrival was brilliant on second night just the opposite we would have had a totally different impression of the hotel had we been checking in then! The dirty carpet(stained) and rusty bath detracted from an otherwise 1st class experience.
Well located close to centre of town, comfortable and spacious. Car parking is limited.
Great location, Very clean apartments, top of the range appliances, all brand new, Spacious, Quiet None
The suite was very good value for money, being very big with all mod cons etc. It is very close to Sligo town centre with many pubs and restaurants nearby. The accommodation was quiet at night which enabled us to sleep okay which we liked. There seemed to be no hot water in the hot taps but when I let one of them run for over five minutes, the water gradually became hot enough to enable me to shave.
The Location of the hotel was very central with easy access to the town centre. The apartment was well equipped especially the kitchen having appliances such as dishwasher etc. The spartment was well laid out and very spacious The apartment while was very clean in general and well presented there were a few minor cosmetic things that could have been solved with a small bit of maintenance. These included stain on carpet, marks on wardrobe door, rusting on lamp.
its locationis excellent on the river nice for walking but convenient for shopping as well lack of parking
It was a nice and friendly place. Very clean and warm. Would recommend it to all my friends.
The rooms were beautiful with great bathrooms. The bed and linens were high quality, I slept exceedingly well. The breakfast was also first class, with many options whether sit-down or on the go. I was impressed with the number of vegetarian and vegan offerings on the menu in addition to the traditional Irish breakfast offerings. The hotel has a renovated and contemporary feel, whereas I would have preferred something more quaint, that wasn't clear in the photos. But all other factors more than made up for it!
Good location and friendly staff.
Hotel staff were excellent and couldn't have been more helpful. The leisure facilities are excellent, and general standards of cleanliness are very good overall. Breakfast was also first class. Overheard other guests complaining (on more than one occasion) that food in the restaurant was very poor, but can't confirm or otherwise as we didn't actually eat in the hotel.
The staff were very friendly, room was very comfortable, everyhing very clean. Really enjoyed our stay. Woul definetly go back!
The hotel was clean with a friendly atmosphere. Breakfast was nice though a bit disorganised. There was in particular that I did not like about the hotel.
The health centre and restaurant bar. After a lot of travelling it was great to be able to use these facilities.
The Spa Facilities are superb and the rooms are bright and spacious. It's just a little too far away from the town centre and unless you drive it entails taking taxis which adds additional cost.
Location and some staff. Early check-in. I asked for two things at the front desk. Despite promises to deal with the problems, nothing happened.
rooms and facilities bar prices
Lovely hotel very comfortable,spectacular views, very helpful staff,great breakfast buffet. Nice location close to fabulous beach at Rosses point.
great location, friendly staff, lovely rooms, clean and large
Staff are professional and friendly not as near to Rosses Point as we had hoped
The hotel has a great swimming pool and tennis courts, which were usually easy free. Our family room was great as it was close to leisure center and overlooked tennis courts. No.
The organization, the cleansing of the room, the restaurant and the use of the wonderful swimming pool included in the fee.
Nice hotel. We stayed in a triple room which had a good size.
it was clean friendly well located and affordable the entire stay was very nice
The staff were extremely polite and helpful, we really couldnt fault them
The booking was handled so quickly and efficiently, and check in and out was very well handled.
It was a short overnight stay and I did not have the opportunity to avail of all the services. The room was comfortable although it could have been a little warmer. It would be unfair of me to recommend on such a short visit and for the same reason I would not be over critical. Tea/coffe making facility was in an awkward position...at head height within the wardrobe!!! Potentially dangerous. Apart from that and the heat, the room was perfectly adequate
comfortable spacious room and excellent service.
The staff and facilities were excellent. As we had young children and infants the staff were only too willing to help. The food was excellent and the bar staff very friendly and the breakfast buffet excellent.
Relaxation. Good Breakfast.Efficient Service.
Leaving it. This hotel is very tired and needs a major overhaul. 1st room offered was dingy with hardly any light and dark wallpaper - very depressing. Second room was lighter but bathroom fittings were loos. Bed had nylon sheets. Breakfast was adequate. We left after one night.
Bar food at 6.00pm suited as we were going to a show at 8. Food was excellent. Desk staff helped make theatre reservation which was appreciated. Steps both inside and outside hotel were a problem as my husband is visually impaired. Also walk in shower in bedroom would make life a little easier!
It was convient to the centre of town. Felt the hotel is out dated, dark and the rooms need to be upgraded, TV on table, bathrooms were outdated and the bath itself was yellow due to not being replaced in years.
We found this a very pleasant hotel. We expected a generic N American style Best Western and were happy to find it an old and atmospheric place. We always love a visit to Sligo and enjoyed its proximity to the town so that we could walk around. Breakfast was good and the decor of the hotel was very nice. Would certainly stay again when visiting Sligo. None
I did like the morning brakfast, but could not understand why no one was able to sit at the window tables, for those of us reading, working ect the light would be better, and it is silly to dress the tables and then gard them from the people, what are they show and tell, as far as the people looking in, when no one is at the table it looks empty, not just pretty, people at the tables look busy, silly policy, We (the hote did l andI) did not know the phone was not working in my room , when it could not be fixed they ds, id move me, but this did go on my first few day
Staff friendly Sometimes 2 single beds are put together to make a double with 2 single quilts, not very comfortable
Very friendly and welcoming staff Room was nice and bed very comfy apart from the smell of mould and limescale everywhere in bathroom.
well it waslovely and warm and very relaxing and the room was great very comfortably
The Southern Hotel Group when it was built was one of the best groups for travellers. However now that it is a McEniff Hotel its standards are much lower. The rooms were ok, but the mattresses and pillows were the cheapest foam products. The worst was the restaurant - dinner at a set price of €38 per person. No a la carte menu. The menu (full of misspellings) was like a menu from the 1970's ie turkey & ham covered in gravy, vegetable soup, semolina pudding (school food). Seven of us sat down at a table, (despite having advised the dining room in advance that we wished to have a table for 7) it had not even a tablecloth. The table was dressed with us all sitting there. Service appalling
The staff is very helpful and the room was spacious and very clean. There are also lots of car spaces. Many steps up to the main entrance. The bar was a little antiquated and the lunch menu was very limited. No information was given when I arrived on their leisure facilities.
I liked the warmth of the welcome and the efficiency of the staff. Everyone, but especially the reception staff were very friendly and helpful and made every effort to make me feel welcome. No
Value for money and total relaxation.
Friendly staff, clean and comfortable... food's really good. and the location is beautiful. nothing, just a suggestion. if any possible, the hotel should provide a shower cap in the bathroom.
Very relaxing atmosphere at the hotel, the food was lovely although the menu could be a bit more varied both in the bar and restaurant. Staff very professional and courteous. Rooms were clean and spacious. Lovely location. Had a nice time there but wouldnt rush back Sign posts to the hotel not easy to see at night time, no swimming pool or leisure facilities as advertised attached to the hotel. dinner in the restaurant was expensive
fantastic hotel ! had a wonderful stay - very relaxing and the food was excellent! Irish breakfast was to die for !
Set in beautiful surroundings; the recently opened walled gardens are sa delight.
The castle and the grounds unfriendly staff, poor service, poor food
Very private and peaceful setting. Enjoyable stay I loved everything
Beautiful expansive grounds
The hotel exceeded my expectations. The staff were very professional and friendly,and the food was excellent. The bedroom decor was excellent with every need catered for.
The relaxed atmosphere coupled with the efficient and friendly staff. Maybe there could have been more waymarked walks within the site.
style of hotel, bed was very comfortable We did not like the fact that we were in a different building to the actual hotel itself (without any internal link), without being previously told.
everything - it was a wonderful experience - it is a treat to stay in such an historic facility - and have everything you need - the staff were great - will go back - great to have specials so the prices do not become out of the world - beautiful grounds and gardens
Location in heart of town. Bar was not busy therefore lacked athmosphere
Friendly staff - good central location. I have stayed at this hotel on business several times over the last 2 to 3 years and have never had a problem.
room clean very central to shops staff friendly no room in car park no heating in room
Location Parking a little limited & hard to find.
The staff were friendly and polite. The beds in the room were small and tilted i.e. foot of bed was higher than the head of the bed.
Liked its closeness to town centre
location and staff beds were lumpy-must not be flipped regurarly. no room service during night
The location in the centre of Sligo. Free parking. Breakfast. The bath drained slowly. There was a stray sock beside my bed. Wireless internet was available but the cost prevented me from using it.
We cannot say enough about the hospitality and character provided at this B&B. It's charm is unmatched. The food,decor and ambiance are all second to none. The location was perfect for exploring the area and Frances (proprietor) will go out of her way to help guests. This B&B will take it's guests back to a time when life was simple and truly enjoyable. Our only regret was we couldn't stay longer.