Samuara Hotel Caxias do Sul

The hotel is located inside a preserved forest, offering a beautiful natural setting with the opportunity to smell the forest in the early morning and hear the birds and other animals.

The buffet dinner is highly praised by guests, with one review stating it was the best buffet they ever had. The staff, especially Marco and Fred, received compliments for their excellent service and satisfying every request.

Some guests mentioned that the hotel common areas, such as the reception and restaurant, were not heated during the winter. Additionally, there were comments about the Wi-Fi not working properly in some areas.

The hotel offers a variety of amenities, including a fitness center, heated swimming pool, sauna, and game room, providing guests with opportunities for relaxation and entertainment.

The staff is described as kind and helpful, with a particular mention of their friendliness and willingness to assist guests. However, there were some comments about the front desk area functioning as a sound box, causing noise disturbances for some guests.

Several guests appreciated the beautiful woods and green surroundings, so consider requesting a room with a garden or nature view for a more pleasant stay.

Some guests reported noise disturbances, particularly from other guests, so it may be beneficial to inquire about room locations to avoid potential noise issues.

Plan a visit in March to take advantage of the high season and potentially enjoy the hotel's amenities and nearby attractions to the fullest.

Take advantage of the hotel's proximity to various wineries, such as Zanrosso Winery and Chateau Lacave Winery, for a delightful wine-tasting experience.

During the winter, ensure that the room heating is functional, as some guests mentioned that the common areas were not adequately heated.

If traveling with pets, the hotel offers pet-friendly rooms upon request, providing a convenient option for pet owners.

Some guests mentioned that the hotel is in need of modernization, so consider requesting one of the updated rooms for a more contemporary experience.

Guests appreciated the heated indoor pool, making it a great option for relaxation regardless of the weather.

While the hotel offers Wi-Fi, some guests experienced connectivity issues, so it may be helpful to inquire about the status of the Wi-Fi and room locations with better connectivity.

Guests highly praised the buffet dinner and breakfast, so consider indulging in these dining options during your stay for a delightful culinary experience.