Basics
General
Bathroom
Services and conveniences
Accessibility and suitability
Dining
Family friendly
Pool and spa
Media and entertainment
Outdoor
Things to do
Parking and transportation
Bedroom
Fitness
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's surroundings?
The hotel is located inside a preserved forest, offering a beautiful natural setting with the opportunity to smell the forest in the early morning and hear the birds and other animals.
How is the quality of the food at the hotel?
The buffet dinner is highly praised by guests, with one review stating it was the best buffet they ever had. The staff, especially Marco and Fred, received compliments for their excellent service and satisfying every request.
What are the common concerns about the hotel's facilities?
Some guests mentioned that the hotel common areas, such as the reception and restaurant, were not heated during the winter. Additionally, there were comments about the Wi-Fi not working properly in some areas.
What practical amenities are available at the hotel?
The hotel offers a variety of amenities, including a fitness center, heated swimming pool, sauna, and game room, providing guests with opportunities for relaxation and entertainment.
What can guests expect from the hotel's customer service?
The staff is described as kind and helpful, with a particular mention of their friendliness and willingness to assist guests. However, there were some comments about the front desk area functioning as a sound box, causing noise disturbances for some guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests appreciated the beautiful woods and green surroundings, so consider requesting a room with a garden or nature view for a more pleasant stay.
Check for Noise Concerns
Some guests reported noise disturbances, particularly from other guests, so it may be beneficial to inquire about room locations to avoid potential noise issues.
Consider Visiting in High Season
Plan a visit in March to take advantage of the high season and potentially enjoy the hotel's amenities and nearby attractions to the fullest.
Explore Nearby Wineries
Take advantage of the hotel's proximity to various wineries, such as Zanrosso Winery and Chateau Lacave Winery, for a delightful wine-tasting experience.
Verify Room Heating
During the winter, ensure that the room heating is functional, as some guests mentioned that the common areas were not adequately heated.
Pet-Friendly Accommodation
If traveling with pets, the hotel offers pet-friendly rooms upon request, providing a convenient option for pet owners.
Request Updated Rooms
Some guests mentioned that the hotel is in need of modernization, so consider requesting one of the updated rooms for a more contemporary experience.
Enjoy the Indoor Pool
Guests appreciated the heated indoor pool, making it a great option for relaxation regardless of the weather.
Inquire About Wi-Fi Connectivity
While the hotel offers Wi-Fi, some guests experienced connectivity issues, so it may be helpful to inquire about the status of the Wi-Fi and room locations with better connectivity.
Take Advantage of the Buffet
Guests highly praised the buffet dinner and breakfast, so consider indulging in these dining options during your stay for a delightful culinary experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | May |
Average price (weeknight) | $32 |
Average price (weekend night) | $80 |