Centennial Hotels

The location.

This was a horrible experience from the time we walked through the front door. All the staff was in a meeting about an inspection they had just had. I stood at the front desk yelling "hello" and finally someone came to the desk stammering an apology. This was approximately 4pm and they didn't have our room ready, they didn't have another room that we could have so we had to wait in the lobby 45 minutes for this whole process to happen. (that's 45mins I didn't get to spend with my grandchildren) When we got to the room there were no tissues, just an empty box, no water cups and I would be willing to bet they couldn't have found a cheaper toilet paper even if they had tried. It literally fell apart in you hands. The towels were rough, I don't think they had ever seen fabric softener. The phone next to the bed didn't work and the information on the phone was inaccurate and outdated. I went down one night to get a candy bar from the front area, myself and another guest stood there for probably 10 minutes until finally I left the $2.00 on the counter and went back to my room. My card key didn't work, thank goodness my husband was in the room. I went on the TV to give feedback on our stay but that application wasn't working. I found the manager to be rude and obviously needing more training to do the job she held.

Comfortable sleeping arrangements for a family with 2 teens.

No kitchenette.

The staff was really nice. The room was ready and clean, breakfast was decent.

Outdatted. Cleaning staff could pag more attention to detail.

Wonderful hotel. Made to order breakfast was great. The Chef was incredible, can not even begin to imagine the number of omelets this man made every day. Mangers nightly reception was exceptional. No bad words here. Next Bronco game I will book here again.

Room was priced very reasonably for our 2 room suite but the bonus' came with the breakfast buffet and free drinks at night. I usually find breakfast to be rather bland but the made to order egg chef here is exceptional and all items on the buffet line were fabulous. The seasonings used are spectacular. My wife and I spent hours during our stay in the hotel's bar where I drank Sam Adams draft beer and my wife drank wine on the house for a couple hours per night. My wife and I are business owners and travel often throughout the year. Embassy Suites is the first place we always look at staying and can quite honestly say, 'We've never been disappointed.' Fun place! Would stay here again when visiting Denver next time!

I loved the indoor hot tub with a view of the falling snow.

One staff member, but in the end was made right.

The bed was really comfortable, the staff was very helpful. We would stay again. The at,osphere was quiet, the facility was maintained well.

Great safe location

Cleaning staff very loud in hallways early in morning.

the hotel was clean and the staff was nice and polite. The location is always great for us because it is a quiet neighborhood and there are many things to do nearby.

our second morning there, we had very low water pressure. May have been due to everyone taking showers at that time.

Friendly staff and a clean room. Can not suggest staying at this hotel unless you get a top floor though. I had dancing elephants above me that kept me up all night. 

Comfortable beds, my kids loved the pool and hot tub, fairly clean room and pool areas, outside landscaping could use some work, staff really nice.

Great breakfast. Wonderful staff. Great rooms. Good wifi.

Bathroom is very small - hard to close door without hitting feet. A/C was a bit wonky, but we got it to work.

The price was great and staff excellent. Location great if you need to stay near Park Meadows or the DTC. Not good if you have business in downtown Denver.

Nothing. It was great.

Good value for the money.

Parking on the opposite side of lobby entrance.

Location. Counter person was friendly.

No elevator, housekeeping in bathroom was marginal, the hotel said breakfast was from 6:30 am. No one was in the lobby at that hour and the lobby door was locked. No staff was to be seen. Also, they billed my credit card twice.

Very close windows, paper thin walls, inadequate ventilation.

I stayed here for 4 nights, expecting a 3-Star hotel...WRONG! The hotel reception area was fine, and (Hotel employee) at the front desk was great. Everything was down hill from there. I like that I WILL NEVER STAY HERE AGAIN!

The mattress was hard as rock! I have never tried to sleep on such a hard mattress (I spent a year in Iraq for reference). The heating unit would only blow on high. Last , but not least: THE NOISE! You hear Every sound room next door and outside!

Room was very clean and updated. Hotel staff was super friendly and helpful. Continental breakfast was a nice bonus too

NOTHING

THE HOTEL WAS SO RUNDOWN AND FILTHY I HAD TO LEAVE. WENT TO DIFFERENT EXTENDED STAY WITHIN A COUPLE BLOCKS AND HAD A PASSABLE EXPERIENCE FOR THE PRICE. IF I WERE KAYAK I WOULD NOT ALLOW THIS HOTEL ON YOUR WEBSITE ! IT WAS THAT BAD. INDESCRIBABLY BAD.

Amazing hotel so clean and comfortable and the best customer service .. killer deal thanks to kayak

It was super clean and luxurious for the price!! So very happy with my experience!!!

Nothing!!

Overall everything, any complaint I have is with location and not the hotel itself

It was a bit tricky to get to (well, figure out,) but once you figured that out, it was an awesome stay

Good selection of breakfast items. The room was big. Staff was friendly abd helpful

Pretty noisy and hard to sleep. Beds were kinda hard.

Free margaritas!

The staff was very friendly and customer service oriented. Pantry was nice for buying items. Better than always using a vending machine.

Guest rooms are a bit dated so maybe some future updates would be nice.

Even though there was construction going on at the hotel - adding more rooms - it was very quiet - they never started before 9am. Breakfast was good and everyone on staff was friendly.

Grounds were nice. Construction wasn't too loud and didnt bother us.

Pillows are small. Soft but just the size makes em feel weird.