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No English-speaking hotel staff
Great location Unfriendly staff (more when we were checking out than checking in) and in the hotel bar.
The hotel is right in the center, of the town. THe hotel is clean, nice people and good breakfast. There was no water in the swimmingpool, strange in the summer. The hotel is in the middle from de center, there is no parking place nereby for yout car. You must walk with your lugage, for 15 minutes.
Location is excellent right in the busiest shopping high street of cueta. The room were very modern it was very clear that they were recently refurbished however the mattresses were quite old and uncomfortable to sleep on.
Great location and price. Rooms were clean and comfortable. The internet was very unreliable. Water was also unreliable. Pool was advertised but was not open.
It was clean and well located; pretty standard. The price was higher than seemed appropriate.
Employes Ms. Samyra, Mr. Jesus and Mr. Manuel really made the diference by outstandig response tou our needs. Important: To shop avoid by all means satguru in Plaza dela Constituiccion. Expensive prices and doubtable employes.
The location was good, close to shops and restaurants. The hotel bar and restaurant were of good quality. Inadequate car park, airconditioning inoperative in bedroom of junior suite.
I liked the location of the hotel, it was very close to the shopping area of the city. It was very clean, staff was very friendly and the price was very reasonable for my budget. No, everything was OK for me.
no room service at night and a lot of noise from neigbours
All was good. The price at the hotel garage is higher than at the undeground parking.
The pool was great, so were the parking facilities. The hotel was in a good location, which made it easy to walk to most places. The staff were friendly and informative.
Very modern and clean with good facilities.
The clean room, room service overall very pleasant stay. The matrasses are a little to firm.
I saw the city of Ceuta and had breakfast at the hotel. It was delicious.
central location, friendly and helpful staff, cleanm spacious and comfortable room and free and secure parking. Good value for money at this off season period
Location is the key strong point of this Parador: right in the middle of the main plaza in Ceuta. Available parking is a strong plus too, as there is otherwise very limited parking in the center of Ceuta. The rooms were well appointed. Free wifi was very useful, although in my room the signal was very weak and the connection kept dropping. But in the lobby the wifi worked great. I booked my room in euro, yet the hotel charged my credit card in US dollars. I wanted to pay in Euro, but I was told they had to charge my card in US dollars. I found that very strange, especially since the exchange rate was unfavorable (1.388, when the going rate was 1.345). The hotel's restaurant was able to charge that same credit card in Euro, which I much preferred. I do not understand how a hotel can be unable to charge a card in the local currency.
Location is good. Air conditioning did not work - when temperature was turned down the room got hotter! Pool was green. Little choice in the mini-bar. No tourist info or maps anywhere in the lobby. Maximum TV volume was set far, far too low!
The rooms were overlooking the gardens and sea and views were magnificient. There were weddings booked and they took place in and off the garden with noise penetrating the room. These take place on Fri and Sat so light sleepers should look for rooms away from the garden at weekends. Must give thanks to the manager who listened to our complaints and gave us suitable compensation. We were disappointed in the dining room with pricing, service and food. Only 1 of our party of 4 could be said to have enjoyed the evening meal which cost about €40 per head including drinks. However the breakfast was good.
Luxury, Quiet, Comfortable.The staff were very helpful.And we had a great view from our room. The staff didn´t speak very good english but that is not a critism, it is our fault for not speaking much spaniis.
hotel last refitted, for 30 years catogory, class 3 - price / qualiteit
Main rooms quite luxurious but bedrooms need updating
Very good central location. Very nice breakfast buffet, eggs cooked to order. Good sized swimming pool. Your website offered half board, but the hotel would not honour this.
This is my 4th stay at nthe hotel, Very large, comfortable clean and quiet rooms in central location, The hotel deserves its 4 stars. Also secure parking facilities.
Super location. Parador looks ooks a bit old. Facilities are good, but give the feeling of being built during communism. Friendly receptionists. Неплохой, но староватый парадор. Стиль ЦК КПСС. Отличное месторасположение.