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In particular the friendliness of the staff who made every effort to make our stay comfortable
Lounge & log fire, afternoon tea and cake
Clean efficient and quiet
The staff were concerned about us having a pleasant stay and little touches like free tea in the evening set this hotel appart from others.
Geeod valus and very clean. Friendly staff.
The Managers: very professional I liked everything
Beautiful view, nice breakfast (and afternoon tea), friendly staff and great service, perfect location (near ski lift), good facilities (spacious room, garage, ski locker room).
our room with 2 beds was nice and the beds where ,just like at home! It is nice to get up and enjoy the excellent brerakfast.!
The friendliest hotel I have experienced in the Alps so far, having been on tour for the last two months. Great rooms, clean, fantastic tea and breakfast. I plan to go back for holiday rather than work, I highly recommend this hotel. If you are going to Champery it is the only place to stay. Fantastic
The stunning view on opening my curtains in the morning. The hotel was clean, comfortable and quiet, it was also convenient to the railway station. The staff were pleasant and helpful.
Very good evening meals. nice ski room. Check-in before scheduled time was possible Worn out mattresses
Breakfast was good. Staff, friendly. Even for Swiss ski area hotels this hotel was too expensive for the comfort. The mattresses were old and/or past due date, and very uncomfortable.
The location of this hotel is fantastic, right in the heart of the village of Champery. The patio gave gorgeous views all the way around, and the views from the room balconies were equally stunning. The staff were very helpful. Excellent breakfast too! We loved our stay here. I don't like carpetting in the rooms - I prefer bare floors. But they provided slippers for every guest, so that was nice.
Service was good! No!
Hotel situated right in the center of a very typical old Swiss Village. Room was clean. Staff was extremely nice. Had to depart early (before breakfast was available, and they made me a breakfast setup that I was able to enjoy before my departure. There was a large local festival going on the nights I stayed there. There were concerts, etc. at the Skating rink on the main street 300 meters below the hotel. The noise was quite loud - and lasted until 2-3 in the morning. With ear plugs and the window shut (quite warm without air conditioning) it was acceptable. Would definitely check on this the next time I stayed there.
the owners were the most friendliest people. They made our stay extremely comfortable as we were early and needed a place to stash our baggage before heading our for a day of snowboarding. She even gave us our room at 9:00 am so we could change and get settled before heading out. Great service and would definitely go back.
Cozy family hotel. Friendly staff and ok breakfast. Good afterski in the bar.
Staff are very nice and friendly, nice homie environment, good decoration in room, ski room link to ski rental shop. No hot cooked breakfast
Lovely friendly staff
Warm welcome, comfortable,spotless, newly refurbished bathrooms, central location, tea and cakes after skiing, ski hire next door, relaxed but pleasnt decor and atmosphere + Bar des Guides attached suited older teens ! No complaints at all.
Centrally located Breakfast was poor
helpful, friendly staff, comfortable room, nice views, great breakfasts and afternoon tea & cakes access to the skiroom from the main street/ reception level was down stairs, rather than by a lift
The staff was very friendly, cheerful and knowledgeable. In fact, the staff was great!! Location is very close to the palladium and chair lift. The main street of Champery is right outside the hotel. Rooms are clean, bathrooms very nice and it looks like many or most of the rooms have a fabulous view. There is no spa or jacuzzi. The computer that is available to check the internet is a tad older (slow) and there is no printer. You have to ask to have something printed and there is not always someone at the front desk to help you print.
Hotel is a short walk into the center of town with a free bus to/from the cable car. Great little bar w/fireplace.
Nice mid-range hotel. Good location for train station, Champery centre and local free bus for the ski lifts.
Very friendly and helpful. Allowed us to check in early so we could get off to the slopes. Would recommend.
Central; old fashioned comfort; good value Better ski room needed. Staff sometimes a little vague about what is needed or being ordered.
Enjoyed our stay but thought the rooms could ahve done with a a little imaginative decor, new shower, mini-bar, kettle ie modernising. Wifi too slow. Breakfast a bit 1-dimensional. Nice bar. Helpful staff. 8/10 Shower
Proximity to all the village's restaurant. Typical swiss chalet/hotel atmosphere Price felt high for what it is. Maybe it is just because availability was so scarce that weekend.
Amazing staff, from Teresa in the front desk to every waiter, cook, cleaner, everyone is very friendly and willing to help you with any request. We will go back.
friendly hotel, not really trendy, but pleasant and cosy wifi not really for free!
Quaint, family run hotel Old fashioned bathroom, hotel restaurant not good value.