Guest reviews
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Solo
Overall Rating
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10.0 "Terrific location."
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9.4 "Excellent breakfast."
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 8.0 "80% thought theservice was very professional ." -
8.8 "Pool is good."
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8.5 "Comfort level is high."8.6 "86% said the
beds were comfortable ." 10.0 "100% thoughtrooms were spacious ." 8.0 "80% thought it waspleasantly quiet ." -
6.6 "Rooms are ok."
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5.0 "Average value."
Overall Rating
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9.5 "Excellent breakfast."
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6.5 "Rooms are ok."
Overall Rating
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9.5 "Excellent breakfast."
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9.3 "World class service."
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8.7 "Comfort level is high."8.8 "88% said the
beds were comfortable ." -
7.0 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Great hotel. Quiet. Nice touches. Nice staff. It was perfect.
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9.0review from
Great comfortable beds!!
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10.0review from
the front desk was amazing. That evening they took us to the Chanhassen Dinner theatre and then picked us up even though technically the shuttle stopped running 45 minutes earlier. I realized I forgot my FITBIT in the room. They kept if safe for me
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3.0review from
Location and breakfast Smoke alarm was beeping. We informed the desk immediately and they indicated that it would be fixed. I went to bed because I had recent surgery and then they ask us to move. Not pleasant when I have a 10 pound lifting limit per the Doctor.
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9.0review from
The breakfast was amazing! Had a slight issue with the freezer portion of the fridge in the room leaking water/defrosting as it had been turned way down/off prior to my arrival, but they fixed it right away.
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10.0review from
Everything was very clean and accommodating! Loved the later breakfast time on Sunday and the breakfast was very good, better than most! Our room was spacious and very clean! The TV cut out constantly and the air conditioner never shut off, just ran and ran which dried us out to the point we ran the shower trying to add moister into the room along with wet towels on the top of the air conditioner but nothing helped.
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9.0review from
Friendly staff, accommodating, clean rooms, great pool with water slide no
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Nice in most ways Really slow internet.
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10.0review from
This guest did not leave comments about this hotel.
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6.0review from
This guest did not leave comments about this hotel.
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7.0review from
Housekeeping was extremely friendly and went above and beyond. In the afternoon, we tried to call down to the front desk to ask a question. After 30 minutes and multiple attempts, we gave up calling because no one would respond. The following morning, I called 6 times and it took 2 hrs for someone to respond.
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2.0review from
Bed bugs on roll away bed. Our daughter had numerous bites on her. Also left books at the hotel and called a coup,e hrs later and I hey said they where gone and not in the lost and found. So someone took them when cleaning the room.
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8.0review from
Visited this area of Minnesota for a work event and enjoyed this hotel very much. The location was in short driving distance to nice restaurants and several shopping centers. The staff was friendly and helpful and the rooms were clean. Would stay there again if the occasion arrises.
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6.0review from
Hotel was great for kids with the waterslide & good breakfast. Service was very welcoming and accomodating.
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10.0review from
The service was great the two night that we were there. I wish I could remember her name as she deserves a raise. We would stay there again. We need a new mattress at home and wish we had looked to see what kind of mattress the hotel had!
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10.0review from
We picked the HIE because of past experiences with other facilities. We were going to have an extended stay and wanted something comfortable. As always they didn't disappoint. Their beds are the most comfortable I have ever had in a hotel. I particularly enjoy the triple sheets. They are high quality and fresh smelling. The staff goes above and beyond to make you comfortable. We enjoyed talking with Kimberly, the breakfast manager every morning when we came for breakfast. I will be booking a room here on return visits. Keep up the good work.
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10.0review from
Kids had a blast in the pool and on the slide\nGreat breakfast, could be longer in their time frame for it though\nBes was very comfortable, room very clean\nhad a great time there.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Great hotel. Quiet. Nice touches. Nice staff. It was perfect.
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9.0review from
Great comfortable beds!!
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10.0review from
the front desk was amazing. That evening they took us to the Chanhassen Dinner theatre and then picked us up even though technically the shuttle stopped running 45 minutes earlier. I realized I forgot my FITBIT in the room. They kept if safe for me
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9.0review from
The breakfast was amazing! Had a slight issue with the freezer portion of the fridge in the room leaking water/defrosting as it had been turned way down/off prior to my arrival, but they fixed it right away.
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10.0review from
Everything was very clean and accommodating! Loved the later breakfast time on Sunday and the breakfast was very good, better than most! Our room was spacious and very clean! The TV cut out constantly and the air conditioner never shut off, just ran and ran which dried us out to the point we ran the shower trying to add moister into the room along with wet towels on the top of the air conditioner but nothing helped.
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9.0review from
Friendly staff, accommodating, clean rooms, great pool with water slide no
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Nice in most ways Really slow internet.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Visited this area of Minnesota for a work event and enjoyed this hotel very much. The location was in short driving distance to nice restaurants and several shopping centers. The staff was friendly and helpful and the rooms were clean. Would stay there again if the occasion arrises.
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10.0review from
The service was great the two night that we were there. I wish I could remember her name as she deserves a raise. We would stay there again. We need a new mattress at home and wish we had looked to see what kind of mattress the hotel had!
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10.0review from
We picked the HIE because of past experiences with other facilities. We were going to have an extended stay and wanted something comfortable. As always they didn't disappoint. Their beds are the most comfortable I have ever had in a hotel. I particularly enjoy the triple sheets. They are high quality and fresh smelling. The staff goes above and beyond to make you comfortable. We enjoyed talking with Kimberly, the breakfast manager every morning when we came for breakfast. I will be booking a room here on return visits. Keep up the good work.
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10.0review from
Kids had a blast in the pool and on the slide\nGreat breakfast, could be longer in their time frame for it though\nBes was very comfortable, room very clean\nhad a great time there.
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3.0review from
Location and breakfast Smoke alarm was beeping. We informed the desk immediately and they indicated that it would be fixed. I went to bed because I had recent surgery and then they ask us to move. Not pleasant when I have a 10 pound lifting limit per the Doctor.
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6.0review from
This guest did not leave comments about this hotel.
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2.0review from
Bed bugs on roll away bed. Our daughter had numerous bites on her. Also left books at the hotel and called a coup,e hrs later and I hey said they where gone and not in the lost and found. So someone took them when cleaning the room.
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6.0review from
Hotel was great for kids with the waterslide & good breakfast. Service was very welcoming and accomodating.
