Overall a good stay, room was clean, comfortable, a refresh of decor would be a plus, room decor/colors kinda' blah/meh.. would not let this deter from booking again.
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Amenities at Embassy Suites by Hilton Charleston Historic District
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Reviews of Embassy Suites by Hilton Charleston Historic District
7.3
Good
878 verified ratings
Wonderful
316
Very good
134
Good
131
Okay
79
Fair
91
Mediocre
41
Poor
86
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, friendly and accommodating staff, and enjoyable breakfast offerings. Many reviews highlighted the convenience and walkability of the area, as well as the positive attitude of the staff. However, a significant number of guests expressed dissatisfaction with the cleanliness and outdated condition of the rooms and facilities, mentioning issues such as worn carpets, musty smells, and the need for renovations. While some appreciated the authentic or historic charm, most agreed that upgrades are necessary. Despite these drawbacks, the overall sentiment was positive regarding the staff, location, and breakfast.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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7.5 out of 10
696 reviews
6.9 out of 10
97 reviews
6.9 out of 10
12 reviews
6.6 out of 10
6 reviews
All reviews
Great location. Rooms are in desperate need of a complete overhaul.
Pros (+) The fact that they serving food during Covid is commendable. The location is amazing!
Cons (-) Mildew smell in our room is utterly unacceptable and the nonchalant response of the staff once we raised is was very disappointing.
Cons (-) Cleaner
Pros (+) Great location Happy hour & breakfast included
Cons (-) Expected better Southern hospitality Breakfast food quality only okay and not great Needs to be recarpeted Price
Pros (+) The towels were clean and the valet was attentive.
Cons (-) The most disgusting room I’ve ever checked in. The carpets were beyond gross. The whole building should be knocked down. The shower tile grout was gross. i was scared to sleep in the sheets.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers a complimentary breakfast, a fitness center, and a beautiful lobby with a great breakfast buffet and a nice manager evening welcome snacks and drinks.
How is the cleanliness of the hotel?
While the hotel is clean, some parts of the hotel were dated and needed some refreshment. The furniture in the rooms were worn, and the bathroom fixtures were worn and needed some maintenance.
What are the common concerns about the hotel's rooms?
Guests have mentioned that the rooms are in desperate need of a complete overhaul, and some found the beds to be uncomfortable. Additionally, some guests noted that the rooms were a bit worn out and outdated.
What practical information should guests know about the hotel's location?
The hotel is located in a fantastic area, close to everything you'd want to do in downtown Charleston. It's within walking distance to downtown and offers a great central location at Marion Square.
What can guests expect from the hotel's breakfast and dining options?
The hotel provides an excellent breakfast with lots of variety and tasty options. Additionally, the hotel offers a manager evening welcome with snacks and drinks, and some guests have found the serving staff to be great.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported that rooms facing the street were noisy due to maintenance/delivery activities. If you're sensitive to noise, consider requesting a room away from the street.
Check for Dampness
A few guests noted a musty smell in the rooms. It might be wise to check the room for any signs of dampness upon arrival.
Explore Nearby Attractions
The hotel's proximity to various attractions like the Charleston City Market and the South Carolina Aquarium makes it an ideal base for sightseeing. Take advantage of the convenient location to explore the area.
Be Mindful of Parking Costs
Several guests found the parking costs to be on the higher side. Consider exploring alternative parking options in the vicinity to save on expenses.
Request Room Maintenance
Some guests reported issues with room maintenance, such as worn-out carpets and bathroom fixtures. If you encounter any maintenance issues, don't hesitate to request a room change or maintenance service.
Consider Noise Levels
Some guests reported that rooms facing the street were noisy due to maintenance/delivery activities. If you're sensitive to noise, consider requesting a room away from the street.
Take Advantage of Complimentary Breakfast
Guests appreciated the complimentary breakfast, so be sure to make the most of this offering during your stay.
Inquire About Social Hour
Some guests were disappointed with the limited options during the hotel's Social Hour. If this amenity is important to you, it might be worth inquiring about the offerings beforehand.
Check for Room Updates
While the hotel's historic charm was appreciated by many, some guests mentioned that the rooms could benefit from updates. Consider this when booking to manage expectations.
Location
337 Meeting Street, Charleston, SC 29403
What's nearby
- Theatre 990.3 mi
- Kahal Kadosh Beth Elohim0.4 mi
- Concord Park0.5 mi
- Medical University of South Carolina0.7 mi
- Charleston Arsenal0.7 mi
- French Huguenot Church0.7 mi
- Cathedral of Saint John the Baptist0.8 mi
- Rainbow Row1 mi
- West Point Rice Mill1.1 mi
- Arthur Ravenel Jr. Bridge1.2 mi
- White Point Garden1.3 mi
- Hampton Park1.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Charleston Historic District
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | April | $365 | $422 |
Cheapest month to stay with an average 58% drop in price. | Most expensive month to stay with an average 41% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Embassy Suites by Hilton Charleston Historic District
Which month has the cheapest rates at Embassy Suites by Hilton Charleston Historic District?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Embassy Suites by Hilton Charleston Historic District is January, with an average nightly rate of $180. The most expensive month is October at $401 per night.
What is the cheapest day to book Embassy Suites by Hilton Charleston Historic District?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Embassy Suites by Hilton Charleston Historic District is Sunday, with an average nightly rate of $257. The most expensive day is Thursday at $571 per night.
How far in advance should you book Embassy Suites by Hilton Charleston Historic District?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Embassy Suites by Hilton Charleston Historic District, book around 12 weeks in advance. This could save you approximately 30% compared to booking last minute.
KAYAK's top tips for your stay at Embassy Suites by Hilton Charleston Historic District
FAQs when booking at Embassy Suites by Hilton Charleston Historic District
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.8 mi | Charleston | 9.5 mi |