Pros: We were treated so kindly. The young man carried our luggage to the car and even gave us a choice. Most will not do that!
10.0 ExcellentApr 10 2021
Pros: All of the staff I had come into contact with were phenomenal! Couldn't have asked for better service.Cons: If they had actually attached the invoice to to email that was sent to me.
8.0 ExcellentMar 24 2021
Pros: Easy in and out. Car was very comfortable.Cons: The battery died on me the first day, but Alamo roadside assistance was able to fix the problem and all was good the rest of the trip.
10.0 ExcellentJan 3 2021
Pros: It was a last minute decision to rent & the process was easy and the car was great
10.0 ExcellentJun 9 2020
Pros: Staff was super friendly and efficient, pick up was quick
10.0 ExcellentMay 27 2020
Pros: Very efficient staff. The entire process was painless
10.0 ExcellentMar 18 2020
Cons: Nice fast check in and great car for rental! Thank You!
10.0 ExcellentFeb 10 2020
Pros: Everything was wonderful
8.0 ExcellentJan 28 2020
Pros: The staff was friendly but did not listen when running payment so it turned into a mess. They ran my card 3 times charging it 3 times.Cons: Not running my card 3 times and me spending 45 minutes getting it straightened out with bank.
Cons: To have had the car we reserved be at the Charleston airport where we requested instead of an offsite location that we were unaware of and unable to get to because they closed early! Therefore, we had to obtain a car at the Enterprise location at the airport for a far more expensive rate than we had been quoted originally.
4.0 OkayApr 25 2021
Cons: Car smelled of cigarette smoke. It was overwhelming
5.2 OkayOct 19 2020
Pros: The return staffCons: Not being lied to about price
2.0 MediocreOct 11 2020
Pros: Not at all!! Our plane was late 1 hour and they were closed! Who closes a car rental business at noon on Saturday??? Plus I booked to pick up at Charleston international airport which the paperwork reflects, and we got to the counter they said it was an off site pickup, and they were closed already!!! The counter said they didn’t have any cars available and if they did it would be $908. !!! I ended up having to pay for a hotel that night and rented a car from Avis the next day!! I was out an additional $200 due to all of this! Will ONLY deal directly with the rental companies in the future - will NEVER use your company again to book through or any of the SO CALLED discount companies!! It cost me extra booking with YOUR company!! Who is going to reimburse me for my hotel and rides to and from the airport????? I am sure not your company!!!Cons: The place could stay open after 12 on Saturdays.
10.0 ExcellentAug 3 2020
Pros: Fast and attentive service received both visits when picking up our SUVs at the Mt Pleasant SC Location (1145 Johnnie Dodds). The team is solid. We received phone calls day prior to confirm, and the timing was great for our specific situations, and our concerns were always taken care of. Staff (Elliot) went above and beyond not to educate us about our rental and potential upgrade/ insurance options but made us feel confident we got a good rate. We were new to the area and he even recommended his favorite places to eat or visit. We really appreciated the warm welcome and exceptional service. Our second time we just did a rewrite (name care another month) Elliot serviced the car, he even washed it and filled the windshield fluid. He also spent the time helping us apply our Rental points for enterprise plus. Even though we are staying in Folly Beach, we would definitely go back to that location and rent again.Cons: Nada.
4.4 OkayJul 27 2020
Cons: Gas was empty fuel light was on with zero miles to empty. Washer fluid was dry not even a drop.
10.0 ExcellentJul 7 2020
Pros: Staff very friendly and pick up and drop off was very easy. The price was very good for a 30 day rental.Cons: The car could have been a little cleaner inside and out.
2.0 MediocreAug 14 2019
Cons: I reserved a car but when I got there they did not even have my name and all of their cars were booked! I had to rent from Hertz next door!
9.6 ExcellentApr 15 2019
Pros: Staff were very friendly and positive and helpful. Car was immaculate and perfect for us.Cons: Need more folks to help here. originally we were told to wait to turn the car in! then we were able to leave and trust that they would confirm the car is ok. the staff is great, just understaffed.
2.0 MediocreApr 7 2019
Cons: The place to pick up the car, could have been open so I could actually get the car. I should never have had an rental scheduled and confirmed from a buyer lace that was not open. The entire last day of my vacation was ruined by not having a car available.
Cons: There was a sticky substance below the gas peddle that did not dry. Made it an unpleasant drive as your foot would get stuck frequently.
10.0 ExcellentMay 8 2021
Cons: We did not make our pick up time, we were able to pick up at airport, Thank you Diane for helping us after a very stressful day!
4.0 OkayMay 7 2021
Cons: Less expense and not charging more for airport pickup and delivery
10.0 ExcellentMay 4 2021
Pros: Excellent staff, easy drop offCons: EXPENSIVE
10.0 ExcellentApr 29 2021
Pros: The agent, Katherine Morales at Ashley Towne Center, Charleston SC, was both efficient, welcoming and 100% accommodating to all our needs. Her attitude and helpfulness is a rarity in todays world and because of her we will use Hertz in our future travels. She should be teaching all your employees what "customer service" means. YAHOO< Katherine!!!!!
8.0 ExcellentApr 27 2021
Pros: Friendly staffCons: More options of vehicles
8.0 ExcellentApr 25 2021
Pros: Easy to pick up and drop off.Cons: The car key was not automatic and it was difficult to work. After opening the door you had to hurry up and start the car before the alarm went off.
8.0 ExcellentApr 16 2021
Cons: The exterior and interior of the car wasn’t as clean as it should’ve been. I worked for a rental car company for many years as a District Manager. The vehicle rented would not have cleared cleanliness requirements.
10.0 ExcellentApr 6 2021
Pros: No line. Staff was quick and helpful.Cons: Nothing really. Great exp.
Pros: The staff in Charleston was friendly and courteous.Cons: The car was barely clean. There were spots, smudges, and it was filthy on the doors. The car was also very uncomfortable. It caused a lot of pain from the less than adequate padding on the seats. Additionally, when we turned the car in one (1) day early we did not receive any credit for that one day early. We tried calling and the individual, when we started to explain our concern, hung up on us. This rude behavior, and the fact that the care had not been properly cleaned at the Charleston pickup point, and it was an uncomfortable ride, and we did not get credit for turning the car in one (1) day early adds up to the fact that we will not rent from Budget again and we will tell all of our friends about this poor treatment and give no positive recommendations for Budget rentals.
8.0 ExcellentApr 24 2021
Cons: Check in was very slow! Person went on break as line was growing. He guy was very welcoming and the gal (who I had) said nothing but what the prompts were. No hello, enjoy your trip, welcome to Charleston!
10.0 ExcellentMar 30 2021
Pros: Drop off super easy! No lines at pickup either.
8.0 ExcellentMar 21 2021
Pros: Drop off very easy.Cons: More staff at pick up. It was a long wait.
8.0 ExcellentFeb 25 2021
Pros: Friendly staff, very simple. Paid what I was quoted for the car. No fuss, no muss.Cons: not enough clarity about fees: I was terrified until the moment I dropped the car off that at some point they were going to try to hit me with drop-off or one-way fees in the hundreds of dollars. Car did not have wiper fluid. Back dashboard contained what appeared to be long white dog hairs. Not a big deal, but combined with the lack of wiper fluid, made me a little concerned what else they might have been glossing over in cleaning and maintenance. Would like to have had the toll structure explained to me before I drove off, instead of when I was 150 miles into the trip and it suddenly occurred to me WAIT HOW DO I PAY TOLLS????
4.0 OkayJan 27 2021
Pros: YesCons: Exterior of vehicle was dirty and the vehicle had more than 58,000 miles and the check engine light was on
2.0 MediocreDec 1 2020
Cons: they nickel and dime you for everything. i filled up with gas 1 exit away from airport and they charged me $10 to fill up tank at avis as they said it wasn't full. ridiculous. How much more full could it be. I drove 5 miles after i filled it
4.0 OkayNov 22 2020
Pros: Staff was good, the car was dirty, the carpet was never vacuumed from the last renter and the dash board was covered in some film. The car wreaked of old cigarette smoke covered up by air freshener.Cons: Clean the cars.
2.8 MediocreNov 9 2020
Cons: Car was FILTHY and reeked of cigarette smoke. Instead of changing out, they just gave me a slip notating that there was a "smoky smell". Didn't acknowledge that the car was absolutely disgusting.
10.0 ExcellentNov 4 2020
Pros: The van was very helpful and had lots of features I didn't expect.Cons: The pickup line was a little slow
Pros: We received an upgrade car from the one we reserved. Drop off at ATL airport rental car center was quick and convenient.Cons: Pickup at CHS was a little slow. Car had a strong smoker smell, but we didn’t want to delay our trip any further by going back to ask for another one.
6.0 GoodJun 10 2020
Pros: Pick up and drop off was quick and easy.Cons: Car smelled of cigarette smoke.
6.4 GoodNov 2 2019
Cons: The car was givenTo us with only a quarter of a tank of gas. The clerk said that he would put this in the computer and we would not be charged for a full tank upon return. He did not document this in the computer. Upon pick up, we noticed several ants crawling out of the ventilation system. When trying to phone Avis to tell them about this and for the potential of exchanging the car, the agent was unable to help us in anyway. She would not put us through to any other customer service agent, And she indicated that she was unable to document this in our record. So, in essence we picked up a car that had only a quarter of a tank of gas and was crawling with ants.
9.6 ExcellentAug 17 2019
Pros: Staff at both pick up and drop off were excellent, very polite and helpful. Drop off location in Charlotte was a little difficult to find/notice due to location and store frontage, but figured it out after calling that office.Cons: Drop off location signage.
6.8 GoodJul 23 2019
Pros: Check in process fairly quick.Cons: Chose to return car with gas full with gas I bought. In the check in process in rental return they added $15.88 for gas. He could not remove it in the lot. Had to go inside and wait in line. She said that because I drove less than 74 miles, it adds that charge no matter. This is not right.
2.0 MediocreOct 13 2018
$700 debit card depositCons: I expected $200 plus rental. WOW. Denied. Stuck on a Sunday with limited options. Had to borrow a friends car. I understand it was my responsibility to check ahead but i rent cars. Never 700
10.0 ExcellentAug 23 2018
Pros: The lady @Mansell office was super sweet and knew her customers..and, waited for someone running late,with an EXCEPTIONAL ATTITUDE..so I give this an excellent rating.. the staff at Charlston airport, not as helpful,organized friendly or knowledgeable..I had my reservation and rental policy insurance ready for her to see, and she said" drivers license and credit card" then asked for what I was prepared to show her..Short, slow line..
10.0 ExcellentJul 2 2018
Pros: Service friendly. Great price!Cons: Nothing
4.0 OkayJun 19 2018
Cons: The rental offfice at 390 Meeting St was closed when I went to pick up my car so I had to arrange a new rental the following day. The office was at the Sears Auto Center which is closing and the Avis people could’t open up until 15 minutes late. My rental was for one day and cost me $150 which did. include $30 for insurance. The Avis agents were courteous but my overall experience was not good. Avis is moving out of the Sears Auto Center as I understand it. As for the office at Meeting St, I had called Avis and was lead to believe I couldn’t get the car until after 12 but the office closed at 12.
8.0 ExcellentMay 12 2018
Pros: Good basic transportationCons: Long wait at counter. Unclear directions on where to get car.
Charleston, like many cities in the US, is truly designed for cars over public transportation. Whether you are visiting Fort Sumter or checking out Magnolia Plantation & Gardens and Middleton Place, you simply would struggle to get around Charleston without a car. If you would like to visit Middleton Place, for instance, you would have no choice but to join a tour if you don’t have a car, as public transport doesn’t serve it.
Need to pick up a rental car after landing at Charleston International Airport? In that case, head on over to the Rental Car Pavilion located by Baggage Claim at the end of the airport’s main terminal, where you will find all of the airport’s rental agencies conveniently located together.
Jaywalking is very common in the historic part of Charleston so drivers should beware. This is partly because much of the pedestrian traffic in downtown Charleston is made up of tourists visiting the city. Another road hazard to look out for in the downtown area is the bikers -- particularly the distracted college students biking with their phones out.
Drivers will be happy to hear that while Charleston does experience its share of rush hour traffic, it is by no means severe. Drivers can expect the morning rush hour to start up at around 7:00 a.m. and to last until 9:00 a.m., while the afternoon rush hour starts at 4:00 p.m. and finishes up at about 6:30 p.m. I-26 is the main road to avoid during rush hour as it is one of the top highways used by commuters heading to and from work.
25% of our users found rental cars in Charleston for $43 or less
Book your rental car in Charleston at least 1 day before your trip in order to get a below-average price
Compact rental cars in Charleston are around 28% cheaper than other car types, on average
FAQs about renting a car in Charleston
Some car rental companies in Charleston which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Hertz, Thrifty and Budget
On average a rental car in Charleston costs $55 per day.
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Charleston are Alamo (8.7, 210 reviews), Enterprise (8.3, 328 reviews), and Hertz (8.0, 375 reviews).
The average gas price in Charleston is $3.25 per gallon over the past 30 days. Filling up a gas tank costs between $39 and $52, depending on the car size.
Supplier choice (Class Special Car or similar) is the most frequently booked rental car type in Charleston.
A Supplier choice car rental in Charleston costs $48 per day, on average.
A Standard car rental in Charleston costs $54 per day, on average.
A Economy car rental in Charleston costs $52 per day, on average.
In Charleston, cars are most frequently rented at Enterprise 398 Meeting Street (1 miles from city center).
On average a rental car in Charleston costs $387 per week ($55 per day).
On average a rental car in Charleston costs $1,658 per month ($55 per day).
Charleston’s streets are well-suited for a wide range of vehicles. Sedans, coupes, SUVs, and large trucks will all be perfectly comfortable on the road, so all vehicle options are a good choice. Additionally, streetside parking spaces are large enough for even the biggest of rental vehicles, making parking a non-issue.
In the center of downtown, drivers can expect speeds of 25 mph and 30 mph while the main roads and avenues features speed limits of 40 mph. On two-lane county roads and streets leading to the peripheral areas of the city, speed limits will get up to 55 mph. Interstates throughout the state of South Carolina have a speed limit of 70 mph.
Drivers will rejoice to hear that gas prices in Charleston are fairly cheap, especially in comparison to some of the more expensive cities in the U.S. for gas, such as San Diego and Seattle. On average, gas prices in Charleston are around $2.20 per gallon of gas.
Planning on visiting downtown? Parking garages and streetside parallel parking are your best options. Both are widely available and, fortunately, even the private parking options are fairly cheap. However, when a big event is going on downtown, parking spaces can sometimes become hard to come by; in those instances, you may have to park an extra block or two away.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).