AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities including a fitness center, outdoor pool, sauna, and a restaurant with the option for food delivery to guest accommodations. Additionally, there are special diet menus available upon request.
How is the cleanliness at the hotel?
Guests have praised the hotel for being clean and modern. However, some guests have mentioned issues with cleanliness, such as the need for improvement in room and bathroom cleanliness.
What are the parking options at the hotel?
The hotel provides free parking, but some guests have expressed concerns about unexpected charges for parking, so it's advisable to inquire about parking fees upon check-in.
What are the best times to visit the hotel?
The hotel is located near popular attractions and offers a convenient location for exploring Charleston. However, it's important to note that some guests have mentioned issues with high prices and resort fees, so it's recommended to plan accordingly.
How is the customer service at the hotel?
Many guests have praised the friendly and helpful staff at the hotel. However, a few guests have mentioned concerns about slow elevators, noise, and issues with service, so it's advisable to communicate any specific needs or concerns with the staff during your stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is mentioned as the low season. This could provide a more relaxed experience with potentially fewer crowds.
Explore Nearby Attractions
The hotel's proximity to attractions like Patriots Point Naval & Maritime Museum and the Arthur Ravenel Jr. Bridge makes it convenient for guests to explore these sites.
Check Room Size and Updates
Some guests noted that the rooms were small and in need of updates. It may be beneficial to inquire about room size and recent refurbishments when making a reservation.
Be Mindful of Additional Charges
Several guests mentioned unexpected charges, such as a hold of $150 and a $60 parking fee. It's advisable to clarify and confirm all potential additional charges before your stay.
Consider Bringing Your Own Entertainment
A few guests expressed disappointment about the lack of TVs that can stream. If in-room entertainment is important to you, consider bringing your own streaming device.
Inquire About Pet-Friendly Facilities
If traveling with pets, it's advisable to inquire about the hotel's pet policy and any associated charges, as some guests mentioned encountering issues related to pets during their stay.
Check for Cleanliness Concerns
While many guests praised the cleanliness, some mentioned specific areas needing improvement, such as dirty carpets and bathroom cleanliness. It may be helpful to check recent reviews for cleanliness consistency.
Verify Dining Options
Some guests found the dining options limited and pricey. It may be beneficial to explore nearby dining alternatives and set expectations accordingly.
Confirm Booking Details
A few guests encountered issues with their bookings, such as confusion over breakfast vouchers and unexpected charges. Double-checking booking details and confirming inclusions upon check-in could help avoid such issues.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | April | $160 | $240 |
Cheapest month to stay with an average 38% drop in price. | Most expensive month to stay with an average 74% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Hotel Indigo Mount Pleasant By IHG is January, with an average nightly rate of $136. The most expensive month is May at $248 per night.
The cheapest day to book Hotel Indigo Mount Pleasant By IHG is Monday, with an average nightly rate of $144. The most expensive day is Friday at $241 per night.
To get the best price at Hotel Indigo Mount Pleasant By IHG, book around 3 weeks in advance. This could save you approximately 19% compared to booking last minute.
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.7 mi | Charleston | 10.4 mi |
