Basics
Services and conveniences
Kitchen
Media and entertainment
Accessibility and suitability
Bathroom
Laundry
General
Parking and transportation
Family friendly
Pool
Outdoor
Bedroom
Workspace
Dining
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast?
The hotel offers a nice selection of complimentary breakfast items to choose from, and the staff are very friendly and accommodating.
Are there any nearby attractions worth visiting?
The hotel is conveniently located near UNC Charlotte, with nearby shops and restaurants, and is within easy reach of attractions like Historic Rosedale Plantation and the Charlotte Museum of History.
How is the cleanliness of the hotel rooms?
The hotel provides clean, large rooms with great housekeeping service, but some guests have mentioned that the rooms are a little out of the way from nearby amenities.
Is the hotel staff accommodating and friendly?
The staff at the hotel are described as amazing, caring, and extremely hospitable, going above and beyond to provide a safe, comfortable, and enjoyable stay.
What are the parking options available at the hotel?
The hotel offers free parking, ensuring convenience for guests with their own vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
Consider upgrading to a room closer to the elevator to minimize walking distances, especially if accessibility is a concern.
Check Room Amenities
Verify that all room amenities, such as the coffee machine and air conditioning, are in good working condition upon check-in to avoid inconvenience during the stay.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Historic Rosedale Plantation and Charlotte Museum of History for a convenient and enriching experience.
Early Breakfast Arrival
To ensure a wider selection of breakfast items, plan to arrive at the breakfast area well before the end of the serving time, as some guests noted that certain items were depleted towards the end of the breakfast period.
Address Room Concerns Promptly
If any issues arise with the room, such as slow drainage or malfunctioning appliances, promptly notify the front desk for timely resolution to enhance the overall stay experience.
Consider Noise Levels
If sensitive to noise, consider requesting a room away from potential sources of disturbance, as a few guests mentioned issues with noisy neighbors.
Plan for Hot Water Delays
Be prepared for potential delays in getting hot water, as a few guests reported instances where it took some time for the water to warm up.
Verify Room Cleanliness
Upon arrival, check the room for cleanliness and report any issues to the staff, especially regarding carpet stains or bathroom conditions, to ensure a comfortable stay.
Utilize Self-Check-Out
Take advantage of the self-check-out option for added convenience during departure, as some guests appreciated this feature.
Engage with Friendly Staff
Interact with the accommodating and helpful staff, as many guests highlighted positive experiences with the hotel's personnel.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | September |
Average price (weeknight) | $107 |
Average price (weekend night) | $106 |