Pros (+) The staff was extremely friendly and courteous. From the front desk to the kitchen everyone was genuinely happy to be working there and provided excellent service.
3 stars
Courtyard by Marriott Charlotte Ballantyne
Photos of Courtyard by Marriott Charlotte Ballantyne
Overview
Experience the Courtyard Charlotte Ballantyne. We are the perfect blend of comfort and convenience, right across the street from The Amp Ballantyne. Located within minutes to Uptown’s historic and financial center, South End and Carowinds, set within Ballantyne Corporate Park, walking distance to dining and entertainment. Transition seamlessly between work and play with plush guest rooms, complimentary wifi, colors in warm/neutral palettes, plush bedding, platform beds, mini fridge, coffeemaker, and 55” TV. Relax with friends at The Bistro for breakfast and evening cocktails or snacks. Recharge in our beautiful tree lined cove, with fire pit and walking paths, while keeping your routine going in our indoor pool and fitness center. At Courtyard Charlotte Ballantyne we are committed to delivering the best possible stay – Passion moves us forward.
Latest deals for Courtyard by Marriott Charlotte Ballantyne
Amenities at Courtyard by Marriott Charlotte Ballantyne
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Pets not allowed
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Garden view
- Lake view
- Telephone
- Carpeted
- Storage available
Pool and spa
- Heated pool
- Indoor pool
- Sauna
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Courtyard by Marriott Charlotte Ballantyne
8.7
Very good
235 verified ratings
Wonderful
147
Very good
26
Good
17
Okay
6
Fair
17
Mediocre
7
Poor
15
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the great location of the hotel. However, many reviews highlighted issues with cleanliness, outdated amenities, and uncomfortable beds, leading to a mixed overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
174 reviews
9 out of 10
39 reviews
8.7 out of 10
5 reviews
All reviews
Cons (-) Old and dated property charging more than better properties in immediate vicinity
Pros (+) The hotel was clean and comfortable. More importantly the staff was beyond polite and accommodating. It was refreshing. Easy access to many activities including shopping, eating, theater.
Pros (+) The staff, everyone I encountered, was great! The location was convenient with many nice restaurants and a movie theater within walking distance. It is a very new area and felt afluent and safe. We had an issue with a run-flat tire on our car while we were guests, and the staff was helpful in suggesting tire dealers, AAA services nearby and were willing to give us a late checkout if we had require...
Cons (-) Not downtown. With traffic we had about a 30 minute drive to the Spectrum Center.
Read more
Pros (+) Staff
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in March, and the low season is in December.
How comfortable are the beds at Courtyard by Marriott Ballantyne?
Guests have consistently praised the beds, describing them as very comfortable.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as private parking for guests.
What is the food quality like at the hotel's restaurant?
Guests have mentioned that the cafe has very pleasant people and great food, but some have felt that it was seriously understaffed.
How is the cleanliness at Courtyard by Marriott Ballantyne?
Guests have consistently praised the cleanliness of the rooms and the overall facility.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a Lake View
Some guests were pleasantly surprised by the lake view from their balconies, so consider requesting a room with a lake view for a more scenic experience.
Check Room Amenities
Ensure that all room amenities, such as the refrigerator and air conditioning, are in good working condition upon check-in, as some guests reported issues with these facilities.
Consider Noise Levels
If you are sensitive to noise, request a room away from the elevator or any potential construction areas, as some guests experienced disturbances due to these factors.
Verify Breakfast Inclusion
If breakfast is important to you, double-check the terms of your booking to confirm whether breakfast is included, as some guests were disappointed not to have access to breakfast during their stay.
Plan for Room Cleaning
If you require regular room cleaning, consider discussing your preferences with the staff upon check-in, as some guests mentioned challenges with receiving timely cleaning services during their multi-night stays.
Explore Nearby Dining Options
Take advantage of the hotel's convenient location near various restaurants and shops, providing ample dining options within walking distance.
Be Mindful of Check-in Experience
Some guests reported mixed experiences with the front desk staff, so approach check-in with patience and clear communication to ensure a smooth process.
Confirm Balcony View
If a balcony with a specific view is important to you, confirm the view with the hotel staff during the booking process to avoid any disappointment upon arrival.
Check for Nearby Attractions
Explore nearby attractions such as Carowinds amusement park and SouthPark Mall, both located within a reasonable driving distance from the hotel.
Consider Transportation Options
Take advantage of the hotel's free shuttle service and proximity to major highways for convenient transportation options during your stay.
Location
15635 Don Lochman Lane, Charlotte, NC 28277
What's nearby
- Intimidator Roller Coaster5.8 mi
- Carowind6 mi
- SouthPark Mall6.6 mi
- Mint Museum RANDOLPH9.8 mi
- Independence Boulevard10.1 mi
- Bojangles' Coliseum10.6 mi
- Little Sugar Creek Greenway11.1 mi
- Charlotte Center City11.2 mi
- NASCAR Hall of Fame11.3 mi
- Charlotte Convention Center11.4 mi
- Bank of America Stadium11.5 mi
- 400 South Tryon11.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Charlotte Ballantyne
Low season | December |
|---|---|
High season | April |
Average price (weeknight) | $187 |
Average price (weekend night) | $196 |
When to book a room at Courtyard by Marriott Charlotte Ballantyne
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Courtyard by Marriott Charlotte Ballantyne
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Value for money | 8.5 |
|---|---|
Distance to city center | 11.7 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 12.4 mi |
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