The power went off and they didn’t provide any compensation for it.
3 stars
Hilton Garden Inn Charlotte/SouthPark
Photos of Hilton Garden Inn Charlotte/SouthPark
Overview
Welcome to Hilton Garden Inn Charlotte SouthPark, a new hotel with an unbeatable location in the upscale SouthPark neighborhood. Several corporate offices are nearby and it’s a quick walk to Sharon Corners Shopping Center and SouthPark Mall. Restaurants and conveniences surround our hotel, and major universities and wedding venues are minutes away. Watch a Carolina Panthers game, visit Carowinds Amusement Park, or catch a Charlotte Hornets game or concert at the Spectrum Center– all within 10 miles of our Charlotte hotel. Enjoy breakfast or evening drinks at the Garden Grille, a casual restaurant serving fresh, inspired American fare. Our lounge, Bar 4808, is perfect for after-work drinks and appetizers, and the Pavilion Pantry is always open for snacks and travel items. Relax in our resort-style outdoor pool or maintain your fitness regimen in our state-of-the-art workout center. Our Charlotte SouthPark hotel also has a 24-hour business center and 2,500 sq. ft. of banquet space for events of all sizes.
Latest deals for Hilton Garden Inn Charlotte/SouthPark
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Charlotte/SouthPark
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Dining
- Grocery deliveries
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Grill
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Bathroom
- Hairdryer
Bedroom
- Alarm clock
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hilton Garden Inn Charlotte/SouthPark
8.5
Very good
431 verified ratings
Wonderful
306
Very good
51
Good
24
Okay
6
Fair
20
Mediocre
7
Poor
17
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. However, there were several complaints about noise levels, issues with the bathroom, and the value for price, particularly regarding the food and parking.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
3 reviews
8.4 out of 10
5 reviews
All reviews
Pros (+) Staff, location.
Cons (-) Breakfast isn’t included as advertised and it is terrible quality even been charged.
Pros (+) Great room, comfortable bed
Cons (-) Access from parking to hotel
Pros (+) The location is awesome! Right by the South Park mall. A Starbucks across the street. And a Whole Foods a block away. Hotel was very clean. Great fitness center on 7th floor. Small but nice swimming pool with plenty of seating, shade, and free towels to use! Free coffee in the morning too!
Cons (-) Water pressure was very poor. Shower was just a trickle.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's main amenities?
The hotel offers a variety of amenities including an outdoor pool, fitness center, complimentary breakfast, and a restaurant and bar on-site.
Are there any specific health and safety measures in place?
Yes, the hotel has implemented various health and safety measures such as contactless check-in/check-out, enhanced cleaning, and physical distancing rules in dining areas.
What can I expect from the hotel's customer service?
Guests have praised the staff for being friendly, professional, and helpful. Some guests have also mentioned specific staff members who provided outstanding service.
How is the cleanliness of the rooms?
While some guests have mentioned issues with cleanliness, such as dirty rooms and bathroom floors, others have found the rooms to be clean and spacious.
Is parking readily available at the hotel?
Parking is available at the hotel, but some guests have expressed concerns about the parking situation and additional fees for parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel is conveniently located near SouthPark Mall and various restaurants, providing plenty of dining and shopping options within walking distance.
Consider Bringing Pets
The hotel is pet-friendly, so if you're traveling with a furry friend, this could be a great option. Just be aware that charges may apply.
Be Mindful of Noise Levels
Some guests reported that the pool area could get quite loud, so if you're sensitive to noise, it might be worth considering a room away from the pool.
Check Room Cleanliness
While many guests found the rooms clean and spacious, there were a few reports of cleanliness issues, so it might be a good idea to double-check the room upon arrival.
Inquire About Special Requests
If you have specific needs or requests, such as a room with functional window shades or a working bathroom door, it's advisable to communicate these ahead of time to ensure a comfortable stay.
Utilize the Hotel's Amenities
Guests appreciated the outdoor pool and the fitness center, so if you have some downtime, consider taking advantage of these facilities during your stay.
Be Aware of Additional Charges
Some guests were surprised by the parking fee, so it's recommended to inquire about any additional charges, such as parking, to avoid unexpected expenses.
Engage with the Friendly Staff
Numerous guests praised the staff for their friendliness and professionalism, so don't hesitate to reach out to them for any assistance or recommendations during your stay.
Plan Ahead for Breakfast
While some guests enjoyed the breakfast, others were disappointed by the lack of options or the additional charges. It might be helpful to clarify breakfast details in advance.
Location
4808 Sharon Road, Charlotte, NC 28210
What's nearby
- SouthPark Mall0.4 mi
- Mint Museum RANDOLPH3.7 mi
- Bojangles' Coliseum4.6 mi
- Little Sugar Creek Greenway5 mi
- Independence Boulevard5 mi
- NASCAR Hall of Fame5.2 mi
- Charlotte Center City5.3 mi
- Charlotte Convention Center5.4 mi
- Spectrum Center5.5 mi
- 400 South Tryon5.5 mi
- Bank of America Stadium5.5 mi
- 112 Tryon Plaza5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Charlotte/SouthPark
Low season | February |
|---|---|
High season | December |
Average price (weeknight) | $187 |
Average price (weekend night) | $277 |
When to book a room at Hilton Garden Inn Charlotte/SouthPark
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Charlotte/SouthPark
FAQs when booking at Hilton Garden Inn Charlotte/SouthPark
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Value for money | 8.2 |
|---|---|
Distance to city center | 5.6 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 8.2 mi |
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