Pros (+) Friendly staff
Cons (-) Housekeeping spotty. No service at all one Monday. Several items in room broken, including soap dispenser in shower which was not noticed for three days, apparently the shower was not cleaned during that period.
3 stars
Home2 Suites by Hilton Charlotte I-77 South
Photos of Home2 Suites by Hilton Charlotte I-77 South
Overview
Featuring an indoor pool, Home2 Suites Charlotte I-77 South provides well-appointed rooms close to Charlotte Center City. It also features laundry facilities, a 24-hour business centre and meeting rooms.
There are a range of facilities available to guests of Charlotte Home2 Suites, such as a ticket service, a safe and a tour desk. A fitness center can be readily accessed by those wishing to keep up their exercise regimes while travelling.
Every room at Home2 Suites provides a refrigerator and all the essentials for a comfortable stay. They are also equipped with a microwave, a hair dryer and a dishwasher.
Home2 Suites Charlotte is less than a 15-minute drive from Charlotte Douglas International Airport. Mint Museum Randolph, Carowinds and Independence Boulevard are also a short drive away.
Latest deals for Home2 Suites by Hilton Charlotte I-77 South
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Home2 Suites by Hilton Charlotte I-77 South
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Private bathroom
General
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Parking
Outdoor
- Grill
Things to do
- Golf
Fitness
- Fitness center
Pool
- Pool
Reviews of Home2 Suites by Hilton Charlotte I-77 South
7.6
Good
498 verified ratings
Wonderful
193
Very good
56
Good
69
Okay
38
Fair
35
Mediocre
36
Poor
71
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's cleanliness and service, mentioning dirty rooms, rude staff, and maintenance issues. However, some appreciated the location and the friendliness of certain staff members. Overall, the experience was marred by multiple complaints about the state of the facilities and the treatment received from the staff.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) The staff was always more than willing to help with any need and the mother and daughter that work the front desk are awesome and a great part of the Hotel
Pros (+) Large rooms with lots of extras. Staff were very professional and wonderful to talk to. Quiet and laid back with good indoor pool and nice breakfast assortment. Really good atmosphere.
Cons (-) Lack of wTer pressure in the shower was the only fault in the entire place we could find.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
You can expect a range of amenities including an indoor pool, laundry facilities, a 24-hour business center, and meeting rooms. Additionally, the hotel offers complimentary breakfast and a fitness center for your convenience.
How is the cleanliness of the hotel?
The hotel is known for its cleanliness, with many guests praising the very clean rooms and the helpful and respectful staff. However, some guests have mentioned maintenance problems and cleanliness issues in specific rooms.
What are the common concerns about the hotel?
Common concerns mentioned by guests include issues with room cleanliness, maintenance problems, limited breakfast options, and the closure of the indoor pool. Some guests also reported encountering rude staff and experiencing discomfort due to the thin walls.
What are the best times to visit the hotel?
The high season for the hotel is in November, and the low season is in December. If you're looking for a great price and a nice location, many guests have recommended visiting during the low season.
How is the quality of the beds at the hotel?
Guests have described the beds as very good and comfortable, with some mentioning the comfy beds and pillows as a highlight of their stay. However, a few guests have reported encountering stained and uncomfortable floors in their rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is considered the low season. This could offer a more relaxed experience.
Nearby Attractions
The hotel is conveniently located near various attractions such as the Billy Graham Library, Freedom Park, and the SouthPark Mall, providing plenty of options for leisure activities.
Pet-Friendly Hotel
If you're traveling with pets, this hotel is pet-friendly, but it's advisable to confirm the pet policy and any associated charges in advance.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, so it's advisable to check the room upon arrival and report any concerns to the staff.
Breakfast Consideration
Some guests found the breakfast options limited, and there were instances where the breakfast area was not well-maintained. Consider checking the breakfast situation before planning your morning around it.
Accessibility Features
The hotel offers increased accessibility and features such as wheelchair-accessible units. If you have specific accessibility needs, it's recommended to confirm the availability of suitable accommodations.
Maintenance Concerns
A few guests reported maintenance issues such as non-functional door keys, cold water in certain rooms, and broken amenities. It's advisable to report any such issues promptly for resolution.
Staff Service
Many guests praised the friendly and helpful staff, while others mentioned instances of unsatisfactory service. Engaging with the staff for any assistance or concerns could enhance your overall experience.
Verify Amenities
Some guests reported issues with amenities such as the pool being closed, broken juice machines, and non-functional fire alarms. It's advisable to verify the availability of specific amenities during your stay.
Location
6025 Tyvola Glen Circle, Charlotte, NC 28217
What's nearby
- SouthPark Mall3.7 mi
- Carolinas Aviation Museum4.3 mi
- Charlotte Center City4.5 mi
- Bank of America Stadium4.7 mi
- NASCAR Hall of Fame4.8 mi
- Charlotte Convention Center4.8 mi
- 400 South Tryon4.9 mi
- Mint Museum RANDOLPH4.9 mi
- Little Sugar Creek Greenway4.9 mi
- 112 Tryon Plaza5.1 mi
- Intimidator Roller Coaster5.1 mi
- Spectrum Center5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Home2 Suites by Hilton Charlotte I-77 South
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $114 |
Average price (weekend night) | $146 |
When to book a room at Home2 Suites by Hilton Charlotte I-77 South
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Home2 Suites by Hilton Charlotte I-77 South
FAQs when booking at Home2 Suites by Hilton Charlotte I-77 South
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Value for money | 7.6 |
|---|---|
Distance to city center | 5.1 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 4.8 mi |
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